Impression Moxche by Secrets
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1 room, 2 adults, 0 children
All properties in Playa del Carmen
Impression Moxche by Secrets
2025 Americas 50 – Cultural Hotels
Carr. Cancún - Tulum km 294, Corasol, 77710 Playa del, Playa del Carmen, Quintana Roo, 77714, Mexico
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Amenities
Golf course
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Sauna
Spa
All amenities
Property Description
With a stay at Impression Moxché by Secrets – Adults Only – All Inclusive in Playa del Carmen (Corasol), you'll be within a 15-minute drive of Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course. This beach property is 9 mi (14.5 km) from Maroma Beach and 10.9 mi (17.5 km) from Xplor Theme Park.
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9.1/10
I just eat and drink alone, the service is pretty good
All 101 reviews
Surroundings
Airport: Cancun International Airport
(52.6 km)
Landmarks: Royal Elite Vacation Club
(160m)
Landmarks: Sandos Kids Club
(300m)
Landmarks: Dive Balam
(470m)
Landmarks: Sandos Caracol Aqua Park
(490m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Signature Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

5
Two Story Penthouse Suite Ocean Front
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

8
Master Suite Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

5
Signature Swimout Suite Tropical View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

14
Master Suite Ocean Front
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

10
Signature Suite King Tropical View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

7
Signature Suite Double Tropical View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

10
Panoramic Suite Ocean Front
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

7
Oceanfront Signature Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

10
Ocean View Signature Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

7
Master Suite Swimout Tropical view
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
9.1/10
Great
101 reviews
- Cleanliness9.0
- Amenities9.3
- Location9.2
- Service9.0
Average for similar properties in Playa del Carmen

Review summary
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Facilities and Environment: Many users highlighted the hotel's modern and well-maintained facilities, spacious rooms, and excellent toiletries. The environment was described as relaxing with beautiful views and private beach access, making it ideal for leisure.(based on 1 review)

Guest User
April 29, 2025
I just eat and drink alone, the service is pretty good
Original TextTranslation provided by Google

polabb
April 7, 2025
Everything was perfect, the lost glasses were found, touching
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yukium
March 22, 2025
The second time I came, I ate a lot every day. It was delicious. I loved it. I ate a lot.
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McLerS
March 20, 2025
The hardware is better than the software. The information on the app is different from the actual situation. The housekeeper is not online 24 hours a day and feels dispensable. Ask the front desk, call the room phone, or any staff member can replace the housekeeper. The hardware is good and the food is delicious
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Anonymous User
March 16, 2025
The service is very good, but the room is too humid and there are many mosquitoes! The price-performance ratio is average!
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Guest User
March 15, 2025
Love it!
Original TextTranslation provided by Google

Guest User
March 8, 2025
From January 29th to February 1st I stayed at the hotel Impression Moxche by secrets in palsy del Carmen. During my stay, the service was acceptable, but the experience after check-out has been extremely disappointing.
Upon leaving the hotel, I forgot to request my invoice, so I immediately contacted the concierge service to ask for their help. At first, they assured me that they would take care of the matter, but over time I have only received evasiveness and no concrete solution. Almost a month has passed and a procedure as simple as issuing an invoice remains unresolved. I have made multiple follow-ups and, given the lack of progress, I even proposed that they provide me directly with the contact of the person in charge, understanding that the concierge team could face difficulties in management. However, despite my willingness and patience, the hotel has not provided any effective response or promoted the process appropriately.
While service during the stay is important, after-sales service is equally essential. It is unacceptable that a hotel of Impression's category should handle such a basic aspect of customer service in such a poor and negligent manner. To this day, the hotel has not taken this situation seriously and promptly leaves guests stranded once they have left its facilities.
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Guest User
February 9, 2025
Overall great, like it
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Off-site
Snorkeling
Off-site
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Parking
Free
Car rentals
Bar
Nightclub
Tennis court
Billiards room
Table tennis room
Restaurant
Conference room
Additional charge
Multi-function room
Business center
Karaoke
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage

Outdoor swimming pool

Private beach area

Spa

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Rooftop pool
Infinity pool
Pool with view
Parking
Parking is available Off-site parking.
Parking
Free
Transportation
Car rentals
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
French
Spanish
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Lobby bar
Room service
Health & Wellness
Spa
Additional charge
Billiards room
Table tennis room
Windsurfing
Off-site
Diving
Off-site
Beach volleyball
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Turkish bath (Hammam)
Snorkeling
Off-site
Yoga session
Activities
Karaoke
Beach umbrellas
Private beach area
Fishing
Off-site
Nightclub
Public Areas
Garden
Smoking area
Water purifier
ATM
Elevator
Cleaning Services
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Business Services
Multi-function room
Wedding service
Conference room
Additional charge
Business center
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 11:00–12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$1,114.24 (approx. PHP 3,431.49) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2021
- Number of Rooms: 198
With a stay at Impression Moxché by Secrets – Adults Only – All Inclusive in Playa del Carmen (Corasol), you'll be within a 15-minute drive of Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course. This beach property is 9 mi (14.5 km) from Maroma Beach and 10.9 mi (17.5 km) from Xplor Theme Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at SeaSide, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 10 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 11950 square feet (1110 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 198 air-conditioned rooms featuring minibars and espresso makers. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, hair dryers, and bathrobes. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at SeaSide, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 10 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 11950 square feet (1110 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 198 air-conditioned rooms featuring minibars and espresso makers. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, hair dryers, and bathrobes. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Frequently Asked Questions
What is the cancellation policy for Impression Moxche by Secrets?
The cancellation policy for Impression Moxche by Secrets varies depending on the type of room and booking conditions.What is the cancellation policy for Impression Moxche by Secrets?
What are the check-in and check-out times at Impression Moxche by Secrets?
Standard check-in time at Impression Moxche by Secrets is 15:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Impression Moxche by Secrets?
Can I bring my pet inside the Impression Moxche by Secrets?
Pets are allowed on request at Impression Moxche by Secrets. Charges may be applicable.Can I bring my pet inside the Impression Moxche by Secrets?
How far is the Impression Moxche by Secrets from the closest airport?
The closest airport is Cancun International Airport, and it is about 46 mins from hotel by car (52.6 km).How far is the Impression Moxche by Secrets from the closest airport?
Is airport shuttle service offered by Impression Moxche by Secrets ?
No, the Impression Moxche by Secrets doesn't offer airport transfer services.Is airport shuttle service offered by Impression Moxche by Secrets ?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 52.58KM |
Average Price From | PHP76415 |
Hotel Star Rating | 5 |