Anah la Quinta by Sunest

Location is the main selling point. New building and furniture but the pool is incredibly small, if you plan to go to the Sea, then the pool is not that important as is just a 3 minutes walk. The room layout was well distributed and size was large. This is not a hotel, you will get no email information about arrival, booking whatsoever so once you arrive to front desk they will say you have to wait for another person to come to do check in, as I arrived at nigh the wait was longer. Fee was not mentioned anywhere prior to arrival, only received Trip.com check in voucher and a 300 USD deposit is not written at all so ask in advance as the staff tell you if you don’t pay you cannot stay (even if I had prepaid in advance). Everytime I had a question or concern the room concierge was defensive borderline rude, which was quite uncomfortable, that can be worked out by training, the room is beautiful but bad attitude doesn’t inspire to you go back. The toiletries given were superb, kudos to having great quality on this.

this is a great but quiet location on the upper end of the main tourist street

Check-in was simple. The front desk is helpful but limited as to what they can help with within your room. We are very happy with the room size and configuration - two full bathrooms with plenty of storage and comfortable meal prep and dining. There's also a balcony for a bit of outdoor space. Unfortunately, the room shows some indication of wear and tear with both toilets intermittently not flushing and one towel bar that comes away from the wall. We're managing to fix these things ourselves so far. In fairness, toilets are an issue in PDC. No paper at all in the toilet - only in the garbage. Toilets are sluggish and will not completely flush or refill with water. BIG ISSUE: We are on day 3 of our stay and our safe will not open. All valuables, money and phones are in the safe. After several hours, concierge 'Jose' has responded to front desk staff informing them that he will not be coming to gain entry until tomorrow. Hoping this service level is not indicative of how things will continue for our stay.

Well sited and beautiful apartment in a very nice building. Sadly the shower is very poor and according to our host, that is how it always is. TV works but no channels, it also still has the packaging attached. Floor was I noticed moving, but that was just the dust and the a/c moving it. Host contacted me several times during my 48 hour journey to have a photo of my passport, even when already scanned by reception, and emailed to him. Seemed very important to him, not so for me. Pointless for me. Zero hand soap, but as there was hardly any water flow that didn't matter so much. Ran out of toilet paper in one night stay without bizarre bodily functions. Host advised we could have more toilet paper for 2 dollars (strange currency to use in Mexico I felt) but cannot say if this was for a roll or one square. Host was however compliant with checkout. I am hoping he has the 2 dollars ready to get the toilet ready for the next guest.

Four family couples rented 4 condos here in Feb 2023. We were there a week. Playa Del Carmen (PDC) is no longer a sleepy fishing village and Google says has 340,000 population. The touristy pedestrian 5th Avenue is flanked by a great music scene reminiscent of New Orleans - IMP. Lots of great live music everywhere, afternoon and evening. As with all tourist destinations it was not inexpensive. While you could find deals (25 peso tacos at The Best Tacos Ever on Mondays) - and local beer from 50 - 65 pesos, hamburgers were 250 pesos at the beach clubs, and we paid as much as 500 pesos for lunch portion of grilled mahi-mahi with a small portion of yam fries. This seemed to always include fresh corn chips, salsa and very often live bands, not mariachis, but 3 to 5 piece bands. This is a new condo hotel residence located at 42nd Street and 5th Avenue, which is 2km north of the ADO bus terminal, the ferry terminal and the centre of the tourist area all of which are on 5th Avenue. It is about 4 blocks to the clean and modern Chadraui Grocery store and 4 blocks to the beach. It is a very pretty building with marble floors, open air lobby with front desk and coffee shop. Great cappuccino. The front desk is manned during the day time. Carlos was friendly, spoke English fluently and was very helpful. The desk’s job was to call the owner if there was a problem with a suite. There is a security person at the building lobby entrance 24 hours. Fresh linens were on Wednesday. This is not a full service hotel. The condo units are owned by different people - meaning, to us, each unit has different kitchen supplies and maintenance, for example. The one bedroom units have two bathrooms, and are designed to be locked off to create 2 separate units. The square footage of what you are renting is listed on the website. Check this carefully to know what you are renting. We had a full ( both parts - Suite 205 and 205L) of a one bedroom suite with balcony. One part would be bedroom with king bed, TV and bath. The other part has kitchen, table height dining bar for 4, TV and a pull out couch and bathroom. The building opened November 2021 and with travel restrictions, I am guessing this season could be considered their first. Like all new buildings, it has construction glitches to be worked out. Hot water was intermittent, water pressure was highly variable and for 24 hours there was no water. The safe in 205L did not work. One of our group (305 and 305L) had next day service (24 hours +) on getting their safe open when it failed. The entrance key for the suite is kept in a lock box beside the entrance door. You will be given a code to access your key. The locks are fussy. We requested and received a key card for the second entrance door. The balcony doors slide back to create a full open air kitchen. The bedroom had blackout curtains. The kitchen had dishes and cutlery for 4. It had 2 non-stick fry pans and assorted non-stick pots and cooking implements. There was

It’s nicely located and quiet. The staff is very friendly and all spoke English quite well.