Sandos Playacar
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All properties in Playa del Carmen
Sandos Playacar
Paseo Xaman-Ha Manzana 1 Lote 1, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Sauna
All amenities
Property Description
LIVE THE ALL PLAYA EXPERIENCE Sandos Playacar is an all inclusive resort in Playa del Carmen, Mexico. Our beach resort sits on one of the most beautiful beaches in the Riviera Maya and guests enjoy direct beach access.Spend your days relaxing beneath the palm trees in the beach area or enjoying an exotic cocktail by the swimming pools.When it comes to food and drinks Sandos Playacar has an excellent choice of restaurants and bars offering international cuisine, gourmet dining, beach snack bars, buffets, swim-up bars, and more.Guests can enjoy mini golf courses, tennis, fitness center access, a world-class spa, and much more. Another highlight of our all-inclusive Playa del Carmen resort is the outstanding entertainment, from daily activities to spectacular nightly shows you will never get bored during your all-inclusive vacation with Sandos.Now Sandos Playacar is one of the few Playa del Carmen resorts with a brand-new water park, located just in front of the white sand beach with awesome ocean views the water park offers non-stop fun and adventure for everyone.
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7.4/10
Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
All 101 reviews
Surroundings
Airport: Cozumel International Airport
(37.9 km)
Landmarks: Playa del Carmen Kiteboarding & Wingfoil Playacar
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Room Hacienda One Bedroom Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Platinum Master King Suite With Ocean Front
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Junior Suite Hacienda Junior Suite
1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
Family Room Riviera King Junior Suite
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
4
Platinum King Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Platinum King Junior Suite Ocean Front
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Riviera Family Queen Junior
2 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
7
Riviera Family King Junior Suite
1 King bed and 1 Bunk bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Select Superior Adults Only
2 Queen bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Select Ocean Front Adults Only
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
Family Room Riviera King Junior Suite
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
Select Double With Ocean Front
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
Platinum Junior Suite With King Bed For 1 Adult And 1 Child
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
Superior Double Room-Select For 1 Adult
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
4
Suite Platinum King Master Suite Ocean Front 2 Adults 2 Children
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
4
Suite Platinum King Master Suite 2 Adults 2 Children
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
Double Select Ocean Front Room For 1 Adult
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
Platinum Junior Suite With King Bed-Oceanfront For 1 Adult
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
2
Platinum King Junior Suite For 2 Adults
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
Platinum Junior Suite With King Bed For 1 Adult
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
3
Suite Platinum King Master Suite Ocean Front 2 Adults 1 Child
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
5
Platinum Master King Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
2
Platinum King Junior Suite (2 Adults + 1 Child)
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
3
Platinum Junior Suite With King Bed-Oceanfront For 2 Adults And 1 Child
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
Family Room Riviera Queen Junior Suite
2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
4
Suite Platinum King Master Suite 2 Adults 1 Child
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
1
Select Superior Double
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
TV
Wi-Fi in room
Check Availability
1
Junior Suite Hacienda 3 Adultos
1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
Junior Suite Hacienda 2 Adultos
1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
3
Platinum King Junior Suite Oceanfront For 2 Adults
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
Hide Room Types
Guest Reviews
7.4/10
101 reviews
Verified Reviews- Cleanliness7.4
- Amenities7.4
- Location7.4
- Service7.4
Average for similar properties in Playa del Carmen
Guest User
October 9, 2023
I wish I could have stayed a bit longer to enjoy the rest of the amenities but it was great while it lasted.
Guest User
September 3, 2025
Exelente servicio es lo mejor Miriam y José son unas personas 100 por ciento alegres, atentas, y muy serviciales, son lo máximo y si pudiese podría asegurar que es lo mejor del hotel Sandos Caracol. El mejor servicio y la mejor atención. . Sobre todo son muy atentos y carismáticos y transmiten esa alegría que contagia.
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Guest User
September 3, 2025
Daisi muy buena su atención profesional y mi cariñosa recomendación desde Ecuador istapalapa muy buen servicio regrésare pronto
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Guest User
September 2, 2025
CONTAMINATION IN FOOD AND WATER. STAY AWAY FOR YOUR SAFETY. NOTHING HAS BEEN DONE TO FIX THESE HORRIFIC ISSUE. WOULD YOU PAY TO GET SICK?
Guest User
September 1, 2025
Muy buena atención de Ramón y Laura. Por lo menos hasta el momento que recuerdo. Ja ja. Gracias por las recomendaciones de bebidas.
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Guest User
September 1, 2025
Keshar the chef made our buffet experience amazing ! Can't wait to come back !The food was great! He made sure the employees took care of us
Guest User
August 31, 2025
De las mejores experiencias de mi vida. Felicidades a Christian fuentevilla bar wet 2 excelente servicio nos hizo la semana muy amena
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Guest User
August 31, 2025
muy excelente el servicio de la señora lLorena Moreno del front desk no tengo palabras para expresar su excelente servicio fue lo maximo.10 Estrellas para ella Dios la bendiga.
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Guest User
August 31, 2025
Una experiencia y atención excelente por parte de los asistentes. Un agradecimiento especial para José y Miriam (Avenu Bar) por su gran amabilidad y atención en todo momento! Felicitaciones por su excelente trabajo!
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Services & Amenities
Most popular business facilities
Golf course
Off-site
Sunbathing area
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Billiards room
Table tennis room
Restaurant
Water park
Free
Airport drop-off
Additional charge
Car rentals
Currency exchange
Conference room
Additional charge
Multi-function room
Children's pool
Playground
Water slide
Kids' club
Childcare service
Additional charge
Wi-Fi in public areas
Free
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Billiards room
Restaurant
Water park
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Multi-function room
Wedding service
Conference room
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Lobby bar
Room service
Public Areas
Garden
Smoking area
ATM
Elevator
Health & Wellness
Spa
Additional charge
Billiards room
Table tennis room
Sailing
Windsurfing
Diving
Beach volleyball
Golf course
Off-site
Mini golf
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Sunbathing area
Turkish bath (Hammam)
Kayaking
Parasailing
Off-site
Snorkeling
Activities
Water slide
Water park
Free
Beach umbrellas
Private beach area
Gaming area
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Kids' club
Children's pool
Accessibility
Accessible rooms available
Safety & Security
Smoke detector
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$5,000 (approx. SAR 1,001.77) is charged.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2004
- Renovated: 2010
- Number of Rooms: 551
Phone:+52-9848774040
LIVE THE ALL PLAYA EXPERIENCE Sandos Playacar is an all inclusive resort in Playa del Carmen, Mexico. Our beach resort sits on one of the most beautiful beaches in the Riviera Maya and guests enjoy direct beach access.Spend your days relaxing beneath the palm trees in the beach area or enjoying an exotic cocktail by the swimming pools.When it comes to food and drinks Sandos Playacar has an excellent choice of restaurants and bars offering international cuisine, gourmet dining, beach snack bars, buffets, swim-up bars, and more.Guests can enjoy mini golf courses, tennis, fitness center access, a world-class spa, and much more. Another highlight of our all-inclusive Playa del Carmen resort is the outstanding entertainment, from daily activities to spectacular nightly shows you will never get bored during your all-inclusive vacation with Sandos.Now Sandos Playacar is one of the few Playa del Carmen resorts with a brand-new water park, located just in front of the white sand beach with awesome ocean views the water park offers non-stop fun and adventure for everyone.
Frequently Asked Questions
What is the cancellation policy for Sandos Playacar?
The cancellation policy for Sandos Playacar varies depending on the type of room and booking conditions.What is the cancellation policy for Sandos Playacar?
What are the check-in and check-out times at Sandos Playacar?
Standard check-in time at Sandos Playacar is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Sandos Playacar?
What amenities and services are available at Sandos Playacar ?
Sandos Playacar offer top amenities and services include Shuttle service.What amenities and services are available at Sandos Playacar ?
Does Sandos Playacar provide breakfast?
Yes, Breakfast is offered at Sandos Playacar. Breakfast option(s): Continental. Does Sandos Playacar provide breakfast?
Can I bring my pet inside the Sandos Playacar?
As much as we love pets, unfortunately, we are unable to accommodate them in Sandos Playacar.Can I bring my pet inside the Sandos Playacar?
How far is the Sandos Playacar from the closest airport?
The closest airport is Cozumel International Airport, and it is about 1 hour 43 mins from hotel by car (37.9 km).How far is the Sandos Playacar from the closest airport?
Is airport shuttle service offered by Sandos Playacar ?
Yes, at Sandos Playacar, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Sandos Playacar ?
About This Property
| Nearest Airport | Cozumel International Airport |
|---|---|
| Distance to Airport | 37.93KM |
| Average Price From | SAR1209 |
| Hotel Star Rating | 4 |