Sandos Playacar
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Sandos Playacar

Paseo Xaman-Ha Manzana 1 Lote 1, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Sauna
All amenities
Property Description
LIVE THE ALL PLAYA EXPERIENCE Sandos Playacar is an all inclusive resort in Playa del Carmen, Mexico. Our beach resort sits on one of the most beautiful beaches in the Riviera Maya and guests enjoy direct beach access.Spend your days relaxing beneath the palm trees in the beach area or enjoying an exotic cocktail by the swimming pools.When it comes to food and drinks Sandos Playacar has an excellent choice of restaurants and bars offering international cuisine, gourmet dining, beach snack bars, buffets, swim-up bars, and more.Guests can enjoy mini golf courses, tennis, fitness center access, a world-class spa, and much more. Another highlight of our all-inclusive Playa del Carmen resort is the outstanding entertainment, from daily activities to spectacular nightly shows you will never get bored during your all-inclusive vacation with Sandos.Now Sandos Playacar is one of the few Playa del Carmen resorts with a brand-new water park, located just in front of the white sand beach with awesome ocean views the water park offers non-stop fun and adventure for everyone.
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7.4/10
Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
All 101 reviews
Surroundings
Airport: Cozumel International Airport
(37.9 km)
Landmarks: Playa del Carmen Kiteboarding & Wingfoil Playacar
(190m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Room Hacienda One Bedroom Suite
5

Room Hacienda One Bedroom Suite

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Platinum Master King Suite With Ocean Front
5

Platinum Master King Suite With Ocean Front

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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Junior Suite Hacienda Junior Suite
4

Junior Suite Hacienda Junior Suite

1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Family Room Riviera King Junior Suite

Family Room Riviera King Junior Suite

1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Platinum King Junior Suite
4

Platinum King Junior Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Platinum King Junior Suite Ocean Front
5

Platinum King Junior Suite Ocean Front

Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Riviera Family Queen Junior
6

Riviera Family Queen Junior

2 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Riviera Family King Junior Suite
7

Riviera Family King Junior Suite

1 King bed and 1 Bunk bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Select Superior Adults Only
5

Select Superior Adults Only

2 Queen bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Select Ocean Front Adults Only
5

Select Ocean Front Adults Only

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Family Room Riviera King Junior Suite

Family Room Riviera King Junior Suite

1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Select Double With Ocean Front

Select Double With Ocean Front

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Platinum Junior Suite With King Bed For 1 Adult And 1 Child

Platinum Junior Suite With King Bed For 1 Adult And 1 Child

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Superior Double Room-Select For 1 Adult

Superior Double Room-Select For 1 Adult

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Suite Platinum King Master Suite Ocean Front 2 Adults 2 Children
4

Suite Platinum King Master Suite Ocean Front 2 Adults 2 Children

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
Check Availability
Suite Platinum King Master Suite 2 Adults 2 Children
4

Suite Platinum King Master Suite 2 Adults 2 Children

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
Check Availability
Double Select Ocean Front Room For 1 Adult

Double Select Ocean Front Room For 1 Adult

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Platinum Junior Suite With King Bed-Oceanfront For 1 Adult

Platinum Junior Suite With King Bed-Oceanfront For 1 Adult

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Platinum King Junior Suite For 2 Adults
2

Platinum King Junior Suite For 2 Adults

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
Check Availability
Platinum Junior Suite With King Bed For 1 Adult

Platinum Junior Suite With King Bed For 1 Adult

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Suite Platinum King Master Suite Ocean Front 2 Adults 1 Child
3

Suite Platinum King Master Suite Ocean Front 2 Adults 1 Child

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
Check Availability
Platinum Master King Suite
5

Platinum Master King Suite

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Platinum King Junior Suite (2 Adults + 1 Child)
2

Platinum King Junior Suite (2 Adults + 1 Child)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
Check Availability
Platinum Junior Suite With King Bed-Oceanfront For 2 Adults And 1 Child
3

Platinum Junior Suite With King Bed-Oceanfront For 2 Adults And 1 Child

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
Check Availability
Family Room Riviera Queen Junior Suite

Family Room Riviera Queen Junior Suite

2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Suite Platinum King Master Suite 2 Adults 1 Child
4

Suite Platinum King Master Suite 2 Adults 1 Child

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
Check Availability
Select Superior Double

Select Superior Double

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
TV
Wi-Fi in room
Room Details
Check Availability
Junior Suite Hacienda 3 Adultos

Junior Suite Hacienda 3 Adultos

1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Junior Suite Hacienda 2 Adultos

Junior Suite Hacienda 2 Adultos

1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Platinum King Junior Suite Oceanfront For 2 Adults
3

Platinum King Junior Suite Oceanfront For 2 Adults

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
Check Availability
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Guest Reviews

7.4/10
101 reviews
  • Cleanliness7.4
  • Amenities7.4
  • Location7.4
  • Service7.4
Average for similar properties in Playa del Carmen
Most Mentioned
Review summary
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Location and Beach: Guests highlighted the beautiful and clean beach area. Many described it as one of the standout features of the property, with multiple mentions of its pristine condition.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 9, 2023
I wish I could have stayed a bit longer to enjoy the rest of the amenities but it was great while it lasted.
R‍a‍n‍d‍a‍l‍l‍f‍a‍m‍5
September 7, 2025
The perfect vacation spot! Sandos has a breathtaking beach, comfortable rooms, delicious food and THE BEST people working there. LORE at the Meeting Place was so kind and helped with everything. We felt so taken care of. We can’t wait to come back again!! THIS is the resort you’ve been looking for, hands down.
A‍t‍h‍e‍n‍a‍ ‍w
August 30, 2025
Keshar the chef made our buffet experience amazing ! Can't wait to come back !The food was great! He made sure the employees took care of us
A‍n‍n‍e‍ ‍L
April 25, 2025
We just left this resort. It is huge!!! The employees are super friendly and food was very good. The room was OK. It could use some upkeep. The juccusi was stained and was not appealing. We didn't use it. The door to the balcony was broken and hard to slide. There is just 1 shuttle to service this huge resort. We waited 20 minutes and sometimes couldn't get on due to the amount of people who wanted this service. It was a scramble to get on as no one wanted to wait another 20 minutes for the next one. This was very frustrating. Beach and white sand was gorgeous. A lot of seaweed but people worked hard to clean it. Kids loved the slides. I went to the conceige about the shuttle. Not much help. I was told there were 3. That was not true in fact driver confirmed it. Restaurants were very difficult to book. We were a family of 7. The conceige helped us but I strongly suggest to see them when u arrive. Drinks were ok, not the best I've had. A menu or drink of the day would be nice. We would not return unfortunately.
E‍l‍i‍z‍a‍b‍e‍t‍h‍ ‍D
April 16, 2025
Members for years, Jose in the members bar along with Miriam served up amazing special drinks based on specific taste requests. Margarite served us like royalty for our special anniversary dinner in the French restaurant. Only downside- the platinum tower beds are hard as a rock and had no Kleenex!
V‍a‍c‍a‍t‍i‍o‍n‍0‍4‍3‍0‍3‍7‍3‍1‍2‍2‍2
April 15, 2025
Just returned home from a great week at PlayaCar. Group of 9, three between 12-16. I would recommend booking this through a Royal elite member to enjoy the benefits of that Status. Ronaldo in the Avenue bar every morning serves up a great cappuccino with baileys, Alfredo at the royal elite desk was great with all of our reservations and anything else we needed. Most of the servers at this resort were top notch providing attentive service. We had four massages with Gabby in the spa, we did the 80 minute massage and it was absolutely superb. Highly recommend Gabby, my mom gets at least one massage from her every time she visits this property. The pickle ball, Paddle and tennis ball courts are easy to reserve and they have the equipment available to use. Some in our party also took advantage of the mini putt and had a great time. My son is 13 and loved to hangout in the teen zone in the evenings and the young man working in there kept the kids having fun. The portions in the French restaurant are small, but delicious! Order extra. I had the filet at the steak house and it seemed to be the only good cut of meat. The Brazilian steak house is surprisingly good, the chicken especially was delicious. Almost every entree in the Italian was perfect. Lots of wildlife around the resort, the monkeys are near the tennis courts and meeting place usually. The cats everywhere are friendly and do their job, there were no small rodents or bugs. The plants and gardens are big and beautiful. We stayed in the hacenda buildings. They are a bit dated, but clean. The beds are a tad hard and the pillows not awesome but they had a few different feeling ones, we all found one that worked for us (I am a bit of a princess when it comes to pillows and beds though) we walked past the wedding and event area on the way to our room and it looked pretty awesome. Fairly secluded and almost like you are in the middle of the jungle. Very impressed with how clean the washrooms were, the walk ways and common areas as well. The music in some areas was a downfall. The royal elite family pool played the same beat for three days, I suggest bringing your own speaker, the music is easy to drown out. The spa personnel we annoying by the end of the week. They were out constantly asking if you wanted spa info or to book a massage, Sometimes the same person would approach you multiple times a day. That would probably be my biggest complaint.
j‍u‍l‍i‍a‍ ‍k
April 14, 2025
Miriam and José are so friendly and accommodating, love coming back every year to see them! They are always smiling and engaging in conversations with us! Our family and friends always enjoy their presence. They have a better alcohol selection in this bar as well!!
k‍a‍r‍a‍_‍p‍r‍i‍e‍b‍e
April 3, 2025
The spa was the highlight of my trip! I went four times, whoops! Jorge, was my favourite and always did an excellent job leaving me feel completely refreshed and relaxed. He is very professional and skilled. I couldn’t recommend him enough. I’ll be back next year!

Services & Amenities

Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Billiards room
Restaurant
Water park
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$5,000 (approx. INR 24,148.44) is charged.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2004
  • Renovated: 2010
  • Number of Rooms: 551
Phone:+52-9848774040
LIVE THE ALL PLAYA EXPERIENCE Sandos Playacar is an all inclusive resort in Playa del Carmen, Mexico. Our beach resort sits on one of the most beautiful beaches in the Riviera Maya and guests enjoy direct beach access.Spend your days relaxing beneath the palm trees in the beach area or enjoying an exotic cocktail by the swimming pools.When it comes to food and drinks Sandos Playacar has an excellent choice of restaurants and bars offering international cuisine, gourmet dining, beach snack bars, buffets, swim-up bars, and more.Guests can enjoy mini golf courses, tennis, fitness center access, a world-class spa, and much more. Another highlight of our all-inclusive Playa del Carmen resort is the outstanding entertainment, from daily activities to spectacular nightly shows you will never get bored during your all-inclusive vacation with Sandos.Now Sandos Playacar is one of the few Playa del Carmen resorts with a brand-new water park, located just in front of the white sand beach with awesome ocean views the water park offers non-stop fun and adventure for everyone.

Frequently Asked Questions

What is the cancellation policy for Sandos Playacar?

The cancellation policy for Sandos Playacar varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Sandos Playacar?

Standard check-in time at Sandos Playacar is 15:00 and check-out time is 12:00.

What amenities and services are available at Sandos Playacar ?

Sandos Playacar offer top amenities and services include Shuttle service.

Does Sandos Playacar provide breakfast?

Yes, Breakfast is offered at Sandos Playacar. Breakfast option(s): Continental.

Can I bring my pet inside the Sandos Playacar?

As much as we love pets, unfortunately, we are unable to accommodate them in Sandos Playacar.

How far is the Sandos Playacar from the closest airport?

The closest airport is Cozumel International Airport, and it is about 1 hour 43 mins from hotel by car (37.9 km).

Is airport shuttle service offered by Sandos Playacar ?

Yes, at Sandos Playacar, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport37.93KM
Average Price FromINR27939
Hotel Star Rating4