Hotel Cielo, Playa del Carmen
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Playa del Carmen
Hotel Cielo, Playa del Carmen
4th Street North 9-MZ 6 LT 5, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Priority airport pick-up
24-hour front desk
Priority airport drop-off
Taxi booking service
All amenities
Property Description
With a stay at Hotel Cielo, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.3 mi (0.4 km) from Playacar Beach and 0.3 mi (0.4 km) from Playa del Carmen Maritime Terminal.
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8.3/10
Very GoodCleanliness8.3
Amenities8.3
Location8.3
Service8.3
All 43 reviews
Surroundings
Airport: Cozumel International Airport
(35.2 km)
Landmarks: Museo Frida Kahlo Riviera Maya
(240m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Double Room (Double Interior Room)
1 double bed
Non-smoking
Air conditioning
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3
Quadruple Room
2 double beds
Non-smoking
Air conditioning
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13
Family Room with Balcony
2 single beds and 1 king bed
Non-smoking
Air conditioning
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5
Grand Family Room, Balcony
1 single bed 1 king bed and 1 double bed
Non-smoking
Air conditioning
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19
King Room with Balcony
1 king bed
Non-smoking
Air conditioning
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12
King Room
1 king bed
Non-smoking
Air conditioning
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1
Superior Queen Room
2 queen beds
Non-smoking
Air conditioning
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2
Triple Room
1 single bed and 1 double bed
Non-smoking
Air conditioning
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Guest Reviews
8.3/10
Very Good
43 reviews
Verified Reviews- Cleanliness8.3
- Amenities8.3
- Location8.3
- Service8.3
Average for similar properties in Playa del Carmen
AI Summary
The accommodation impresses with a stunning rooftop, beachfront location, and attentive staff. Guests appreciate the cleanliness, comfort, and convenient access to amenities, but some find the decor a bit dated.
Services & Amenities
Most popular business facilities
Priority airport pick-up
Additional charge
24-hour front desk
Priority airport drop-off
Additional charge
Taxi booking service
More Amenities
Parking
Parking
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$20.47 (approx. PHP 1,178.63) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2004
- Renovated: 2018
- Number of Rooms: 18
With a stay at Hotel Cielo, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.3 mi (0.4 km) from Playacar Beach and 0.3 mi (0.4 km) from Playa del Carmen Maritime Terminal.
Pamper yourself with onsite massages or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carboncitos, or stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carboncitos, or stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.