Calle 16 Norte Bis LB entre calle 10 y 15, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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We Price Match
Highlights
Free parking
Pets welcome
Lots to do
Amenities
Outdoor swimming pool
Restaurant
Public parkingFree
Wi-Fi in public areasFree
Bar
Airport pick-up
24-hour front desk
Airport drop-off
All Amenities
Property Description
With a stay at Hotel MX portal maya, you'll be centrally located in Playa del Carmen, steps from Quinta Alegría Shopping Mall and Quinta Avenida. This hotel is 0.4 mi (0.6 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.
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7.6/10
Good
Cleanliness7.6
Amenities7.6
Location7.6
Service7.6
All 43 Reviews
Surroundings
Airport: Cancun International Airport
(55.8 km)
Landmarks: Quinta Avenida
(160m)
Landmarks: Louis Tussaud's Museo de Cera Playa del Carmen
(170m)
Landmarks: Turismo Channel
(210m)
Landmarks: Riviera Maya
(400m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Junior Suite
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
Check Availability
6
Superior One-Bedroom Suite
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
Check Availability
Guest Reviews
7.6/10
Good
43 reviews
Verified Reviews
Cleanliness7.6
Amenities7.6
Location7.6
Service7.6
Average for similar properties in Playa del Carmen
AI Summary
Conveniently located near Fifth Avenue, restaurants, pharmacies, and the beach. Friendly and attentive staff provide excellent service. Spacious, clean, and comfortable rooms with large, cozy beds exceed expectations.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Restaurant
Public parking
Free
Wi-Fi in public areas
Free
Bar
Airport pick-up
Additional charge
24-hour front desk
Airport drop-off
Additional charge
Outdoor swimming pool
Restaurant
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Public parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Concierge service
Safe at front desk
24-hour front desk
Languages Spoken
Spanish
Food & Drink
Bar
Public Areas
Smoking area
No smoking in public areas
Accessibility
Handrails on stairs
Safety & Security
Security personnel
CCTV in public areas
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children aged 1 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Buffet:MXN$270 (approx. PHP 776.13) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$222.85 (approx. PHP 640.59) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
Number of Rooms: 38
With a stay at Hotel MX portal maya, you'll be centrally located in Playa del Carmen, steps from Quinta Alegría Shopping Mall and Quinta Avenida. This hotel is 0.4 mi (0.6 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite with international cuisine at La Ceiba, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Hotel MX Portal Maya?
The cancellation policy for Hotel MX Portal Maya varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Hotel MX Portal Maya?
Standard check-in time at Hotel MX Portal Maya is 15:00-24:00 and check-out time is 12:00.
Can I bring my pet inside the Hotel MX Portal Maya?
Pets are allowed on request at Hotel MX Portal Maya. Charges may be applicable.
How far is the Hotel MX Portal Maya from the closest airport?
The closest airport is Cancun International Airport, and it is about 49 mins from hotel by car (55.8 km).
Is airport shuttle service offered by Hotel MX Portal Maya ?
Yes, at Hotel MX Portal Maya, an airport shuttle is available. We suggest you call ahead to confirm details.