Hotel Colonial Playa del Carmen
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Carmen
Hotel Colonial Playa del Carmen
20 Avenida Nte. s/n, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Outdoor swimming pool
24-hour front desk
Luggage storage
Multi-function room
Wi-Fi in public areasFree
Shuttle service
Tour and ticket booking service
Spanish
All amenities
Property Description
A stay at Hotel Colonial Playa del Carmen places you in the heart of Playa del Carmen, within a 10-minute drive of Gran Coyote Golf and Xplor Theme Park. This aparthotel is 5.9 mi (9.5 km) from Xcaret Eco Theme Park and 6.1 mi (9.8 km) from El Camaleón Mayakoba Golf Course.
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7.8/10
Great place close to the beach
All 105 reviews
Surroundings
Airport: Cozumel International Airport
(34.8 km)
Landmarks: Playa Ruinas
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Deluxe Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
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13
Double Room
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
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17
Junior Suite
3 Single bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
12
Deluxe Double Room
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
12
Standard Double Room
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
12
Deluxe Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
9
Suite
Bedroom 1:2 Double bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
12
Standard Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
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Guest Reviews
7.8/10
Good
105 reviews
- Cleanliness7.8
- Amenities7.6
- Location8.0
- Service7.8
Average for similar properties in Playa del Carmen
Review summary
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Facilities: The hotel features a well-maintained pool with optimal water temperature for comfort, and overall facilities are noted as functional and adequate for the property's age. The value for money is highlighted, especially given the proximity to the sea.(based on 1 review)
si-il
November 29, 2024
The location was perfect. The hotel.is outdated.
Salvatore
October 5, 2024
Great place close to the beach
Yuye
September 12, 2024
シャワーのお湯は出ません。
ドライヤーは常設されていません。(フロントでパスポートを預けてレンタル可能)
スリッパはありません。
水はフロントのウォーターサーバーから自前のボトルに入れるシステムです。
エアコンが効く部屋、効かない部屋があります。
冷蔵庫のある部屋、ない部屋があります。
4階建てですがエレベーター設置工事中で階段昇降です。(2024年9月時点)
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Guest User
March 18, 2024
It was a magnificent hotel. The receptionists were very welcoming and very attentive to our needs. Our room was cleaned every day. It was splendid. The location is perfect, and the pool is very pleasant, neither too cold nor too hot. Perfect for the weather.
I will use this hotel again if I return to Playa Del Carmen.
The value for money is unbeatable in a location so close to the sea.
I don't understand the negative comments about this hotel!

In short, a faultless one for us…
Original TextTranslation provided by Google
Guest User
February 9, 2023
The worst hotel I had visited, they aren't clean, bad wifi, doesn't have hot water to taking a shower, doesn't change the bed sheet though you ask for it. Bad services. I put a sign C in the morning to know if they had been changed the bed but I found the same bed sheets.
James
May 2, 2025
Great location...near stores and restaurants...close to the beach....
Eduar Geronimo
May 1, 2025
Me hospede un día. Tiene lo necesario para una estancia tranquila
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Anna
May 1, 2025
I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
24-hour front desk
Luggage storage
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Parking
Transportation
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Tour and ticket booking service
Luggage storage
Languages Spoken
Spanish
Health & Wellness
Beauty and makeup
Public Areas
No smoking in public areas
Elevator
Smoking area
Business Services
Multi-function room
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
Smoke detector
Fire extinguisher
CCTV in public areas
First aid kit
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 11:30–12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeAmerican
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Number of Rooms: 17
A stay at Hotel Colonial Playa del Carmen places you in the heart of Playa del Carmen, within a 10-minute drive of Gran Coyote Golf and Xplor Theme Park. This aparthotel is 5.9 mi (9.5 km) from Xcaret Eco Theme Park and 6.1 mi (9.8 km) from El Camaleón Mayakoba Golf Course.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This Colonial aparthotel also features tour/ticket assistance and a banquet hall.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Make yourself at home in one of the 130 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and ceiling fans.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This Colonial aparthotel also features tour/ticket assistance and a banquet hall.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Make yourself at home in one of the 130 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and ceiling fans.
Frequently Asked Questions
What is the cancellation policy for Hotel Colonial Playa del Carmen?
The cancellation policy for Hotel Colonial Playa del Carmen varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Colonial Playa del Carmen?
What are the check-in and check-out times at Hotel Colonial Playa del Carmen?
Standard check-in time at Hotel Colonial Playa del Carmen is 15:00-18:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Colonial Playa del Carmen?
What amenities and services are available at Hotel Colonial Playa del Carmen ?
Hotel Colonial Playa del Carmen offer top amenities and services include Shuttle service.What amenities and services are available at Hotel Colonial Playa del Carmen ?
Does Hotel Colonial Playa del Carmen provide breakfast?
Yes, Breakfast is offered at Hotel Colonial Playa del Carmen. Breakfast option(s): American. Does Hotel Colonial Playa del Carmen provide breakfast?
Can I bring my pet inside the Hotel Colonial Playa del Carmen?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Colonial Playa del Carmen.Can I bring my pet inside the Hotel Colonial Playa del Carmen?
How far is the Hotel Colonial Playa del Carmen from the closest airport?
The closest airport is Cozumel International Airport, and it is about 1 hour 36 mins from hotel by car (34.8 km).How far is the Hotel Colonial Playa del Carmen from the closest airport?
About This Property
| Nearest Airport | Cozumel International Airport |
|---|---|
| Distance to Airport | 34.77KM |
| Average Price From | PHP3530 |
| Hotel Star Rating | 3 |