Calixta Hotel

The hotel and room were excellent for the cost. Location is awesome- shops, restaurants, beach are in walking distance. On the other hand, due to proximity to such area it gets very noisy at night. Other than that it was enjoyable stay.

First of all ... got to hotel and i was hot humid and extremely tired sent to the wrong room guest were already staying . Then tne key entry dodnt work so i was moved to another room after repeatly going back to front desk for new entry and frint desk assistance . I was so tired & when i was finally settled into my new room i had no key pass so i was stuck in hotel room all night no food and no way to leave my hotel or door be left open . And i was new to area in mexico and was very anxious to leave my luggage left una tennded so i went to bed hungry . By 3 am i snuck down to front desk and told night manager he yelked at me rold me to go back to my room . @ this point i was upset and hungry . By morning front desk was able to give me an actual key card so i was able to go get breakfast and secure my hotel room When i went for breakfast the initialy said it was free and it wasnt they wanted more money for the eggs for breakfast . 65 more pecos . Tou only get fruit and toast . For free All ways to upsale at this hotel . And when u complain they yell at you to stip talking about it and to move away from the breakfast bar and sit down . Horrible experience . Thete was also no hot water in hotel room just that cool cold water . But its a rain shower . Walls are gross in hotel room and trash left for day around rooftop pool . I had to use my own hand wipes to clean surfaces. It felt like a hostal hotel at this location . Lots of police at night and loud speakers and traffic .

Calixta is a nice boutique hotel. Quiet, great location. The room was nice. Easy check-in. It is about 15 minutes from the ADO bus station. It is 5 minutes to Quinta Avenida which is the main tourist attraction.

Location is perfect! If you’re planning to spend most of the day outside the hotel, it’s a really good place for the price. Close to where you’ll take off for excursions & to 5th Ave & the beach. A few things to note - the photos were taken when the hotel was first built/renovated. The pool area doesn’t look like that at all now. We actually didn’t use the pool once in our entire stay because it was really worn down. Also the breakfast is belowwwwww par. No need to sign up for it. We skipped it twice. Basically they give you coffee & fruits. Bread and orange juice (upon request). The buffet doesn’t include anything else. We also had a really unpleasant encounter on our first day at breakfast. The guy working at the restaurant asked what room we are & said it didn’t include breakfast. We know that’s not true & the reception confirmed we had breakfast included when we checked in. He insisted he wasn’t wrong & refused to call the reception to double check. He spoke in a loud voice and super rude manner, and he asked us to go resolve this with reception ourselves & ask them to send him a message. We went downstairs & had the reception message him & then he agreed to serve us breakfast. Honestly mistakes happen, but the way he refused to even consider he might be wrong, the way he spoke condescendingly assuming we hadn’t paid, and the way he asked us to resolve the communication problem between him and reception ourselves was unacceptable.

It was a perfect location. The beds were nice the breakfast was light and good price. The pool photos look different but the pool was always empty so it was a nice place to relax.