Princess Family Club Riviera - All Inclusive
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1 room, 2 adults, 0 children
All properties in Playa del Carmen
Princess Family Club Riviera - All Inclusive
Prolongación, Prol. 5ta Avenida Mza 20-Lote 006, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Outdoor swimming pool
Beach volleyball
Snorkeling
Spa
Massage room
Gym
Private parkingFree
24-hour front desk
All amenities
Property Description
When you stay at Princess Family Club Riviera - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This all-inclusive resort is 5.8 mi (9.3 km) from Playa del Carmen Main Beach and 7.3 mi (11.8 km) from Maroma Beach.
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7.8/10
Cleanliness7.8
Amenities7.8
Location7.8
Service7.8
All 100 reviews
Surroundings
Airport: Cancun International Airport
(50.0 km)
Landmarks: CETAR
(240m)
Landmarks: Cenote Ojo de Agua
(290m)
Landmarks: Bowling
(380m)
Landmarks: Playa
(740m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

2
Family Club Junior Suite 3 Adult + 2 Children
1 King bed and 1 Bunk bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Family Club Junior Suite With Swimout 2 Adult 3 Children
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

2
Family Club Junior Suite 2 Adults
1 King bed and 1 Bunk bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

2
Family Club Junior Suite 1 Adult + 4 Children
1 King bed and 1 Bunk bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

2
Family Club Junior Suite With Swimout 2 Adult 1 Children
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

2
Family Club Junior Suite 2 Adult + 2 Children
1 King bed and 1 Bunk bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

2
Family Club Junior Suite 1 Adult + 1 Children
1 King bed and 1 Bunk bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Family Club Junior Suite With Swimout 1 Adult 4 Children
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Family Club Junior Suite With Swimout 3 Adults
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Family Club Junior Suite With Swimout 3 Adult 1 Children
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

2
Family Club Junior Suite 1 Adult
1 King bed and 1 Bunk bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

5
Family Club Junior Suite 3 Adults
1 King bed and 1 Bunk bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

4
Family Club Junior Suite With Swimout 1 Adult
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

2
Family Club Junior Suite 3 Adult + 1 Children
1 King bed and 1 Bunk bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

2
Family Club Junior Suite 1 Adult + 2 Children
1 King bed and 1 Bunk bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

2
Family Club Junior Suite 2 Adult + 1 Children
1 King bed and 1 Bunk bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

2
Family Club Junior Suite 1 Adult + 3 Children
1 King bed and 1 Bunk bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

2
Family Club Junior Suite 2 Adult + 3 Children
1 King bed and 1 Bunk bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Family Club Junior Suite With Swimout 2 Adults
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Family Club Junior Suite With Swimout 2 Adult 2 Children
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Family Club Junior Suite With Swimout 1 Adult 2 Children
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Family Club Junior Suite With Swimout 3 Adult 2 Children
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Family Club Junior Suite With Swimout 1 Adult 3 Children
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Family Club Junior Suite With Swimout 1 Adult 1 Children
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
Hide Room Types
Guest Reviews
7.8/10
Good
100 reviews

- Cleanliness7.8
- Amenities7.8
- Location7.8
- Service7.8
Average for similar properties in Playa del Carmen

AI Summary
The property features outstanding rooms with swim-up pools and top-notch amenities. Guests praise the exceptional hospitality of the staff, who go out of their way to ensure a comfortable and satisfying experience.

Guest User
August 1, 2025

Nancy and Maleny at the snack Riviera for breakfast were amazing. Amazing service and and they made the breakfasts an excellent experience for us. We also had Raziel too and he was amazing. These staff were friendly, energetic, and overall amazing. Would definitely come back again just to see them!

Guest User
August 1, 2025

Nancy red y maleny was amazing I love the boom boom shots if you go you got to get them the room service was amazing and fast.

Guest User
August 1, 2025

Nancy Tex y Maloney have been very attentive and very helpful. They both have gone out of the way to make our trip here very enjoyable and fun.

Guest User
August 1, 2025

Nancy Tec y Maleny were amazing! I loved the boom boom shots and the service was amazing!! Highly recommend those two wonderful ladies! They are the kindest souls.

Guest User
August 1, 2025

Los taxistas se aprovechan y te cobran el doble. Zona de niños se paga extra que es mucho y por día. En remodelación hace meses pero no te lo advierten al reservar. Imposible dormir si tu cuarto es cerca a la discoteca.
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Guest User
July 30, 2025

Excelente servicio en general en todo el recinto. En especial de Angel y Gloria en el snack Riviera durante el desayuno. Muy amables.
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Guest User
July 21, 2025

2nd time at Princess, overall good, room is getting a bit dated, buffet felt very lacking compared to my last time here. I like the resort, it's large and nice and well kept but the food needs more attention. The steak house was the worst steak I have ever had, it was literally paper thin like sliced lunch meat. 1st time I stayed (2015) food quality was a 7/10, this last time (2024) 4/10 at best.

Guest User
July 19, 2025

Excellent service throughout the hotel. Food was wonderful. We were given the best service from Roberto Torres and Idelfonzo in the snack riviera. Both a credit to the brand.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Beach volleyball
Snorkeling
Spa
Additional charge
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Nightclub
Basketball court
Tennis court
Billiards room
Table tennis room
Restaurant
Cafe
Taxi booking service
Conference room
Additional charge
Multi-function room
Playground
Kids' club
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free

Outdoor swimming pool

Spa

Gym

Bar

Billiards room

Table tennis room

Restaurant

Conference room

Playground

Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Luggage storage
Wake-up call
Tour and ticket booking service
Languages Spoken
English
French
Spanish
Food & Drink
Snack bar
Convenience store/kiosk
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Spa
Additional charge
Billiards room
Table tennis room
Windsurfing
Basketball court
Beach volleyball
Tennis court
Hair and beauty salon
Gym
Massage room
Turkish bath (Hammam)
Snorkeling
Activities
Public beach
Beach umbrellas
Gaming area
Nightclub
Public Areas
Gift shop
Garden
Smoking area
ATM
Elevator
Cleaning Services
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Business Services
Multi-function room
Wedding service
Conference room
Additional charge
Accessibility
Stair-free main entrance
Safety & Security
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:30
Check-out: Before 12:30
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
Age | Fee |
---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2014
- Number of Rooms: 144
When you stay at Princess Family Club Riviera - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This all-inclusive resort is 5.8 mi (9.3 km) from Playa del Carmen Main Beach and 7.3 mi (11.8 km) from Maroma Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buffet Family Club, one of the resort's 12 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 20 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has facilities measuring 27254 square feet (2532 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 144 guestrooms featuring free minibar items and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buffet Family Club, one of the resort's 12 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 20 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has facilities measuring 27254 square feet (2532 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 144 guestrooms featuring free minibar items and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries.
Frequently Asked Questions
What is the cancellation policy for Princess Family Club Riviera - All Inclusive?
The cancellation policy for Princess Family Club Riviera - All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Princess Family Club Riviera - All Inclusive?
What are the check-in and check-out times at Princess Family Club Riviera - All Inclusive?
Standard check-in time at Princess Family Club Riviera - All Inclusive is 15:30 and check-out time is 12:30.What are the check-in and check-out times at Princess Family Club Riviera - All Inclusive?
Does Princess Family Club Riviera - All Inclusive provide breakfast?
Yes, Breakfast is offered at Princess Family Club Riviera - All Inclusive. Breakfast option(s): Continental. Does Princess Family Club Riviera - All Inclusive provide breakfast?
Can I bring my pet inside the Princess Family Club Riviera - All Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in Princess Family Club Riviera - All Inclusive.Can I bring my pet inside the Princess Family Club Riviera - All Inclusive?
How far is the Princess Family Club Riviera - All Inclusive from the closest airport?
The closest airport is Cancun International Airport, and it is about 40 mins from hotel by car (50.0 km).How far is the Princess Family Club Riviera - All Inclusive from the closest airport?
Is airport shuttle service offered by Princess Family Club Riviera - All Inclusive ?
No, the Princess Family Club Riviera - All Inclusive doesn't offer airport transfer services.Is airport shuttle service offered by Princess Family Club Riviera - All Inclusive ?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 50.04KM |
Average Price From | PHP16521 |
Hotel Star Rating | 4 |