Playacar Palace - All Inclusive
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1 room, 2 adults, 0 children
All properties in Playa del Carmen

Playacar Palace - All Inclusive

No.4 of Premium Hotels in Playa del Carmen
Bahía del Espíritu Santo s/n, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Sunbathing area
Outdoor swimming pool
Diving
Snorkeling
Surfing
Sauna
Spa
Massage room
All amenities
Property Description
With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Maritime Terminal. This all-inclusive property is 0.3 mi (0.6 km) from Playa del Carmen Main Beach and 0.3 mi (0.4 km) from Playacar Beach.
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8.8/10
Very Good
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 100 reviews
Surroundings
Airport: Cozumel International Airport
(34.6 km)
Landmarks: Plaza Antigua
(120m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Two Bedroom Presidential Suite
4

Superior Two Bedroom Presidential Suite

1 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Wi-Fi in room
Room Details
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Superior Deluxe Honeymoon Suite
4

Superior Deluxe Honeymoon Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Superior Deluxe Ocean View
5

Superior Deluxe Ocean View

2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Superior Deluxe Partial Ocean View
6

Superior Deluxe Partial Ocean View

2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Superior Walk Out Suite Ocean Front
6

Superior Walk Out Suite Ocean Front

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Ocean view
Wi-Fi in room
Room Details
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Superior Governor Suite
4

Superior Governor Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
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Superior Deluxe King Room With Partial Ocean View

Superior Deluxe King Room With Partial Ocean View

1 King bed
Has window
Free Wi-Fi
Wi-Fi in room
Room Details
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Guest Reviews

8.8/10
Very Good
100 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.8
  • Location8.8
  • Service8.8
Average for similar properties in Playa del Carmen
Most Mentioned
AI Summary
The Playa del Carmen location provides easy access to attractions. Guests appreciate the great pools and staff's warm service. Some mention room comfort and views, but suggest potential remodeling improvements.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2025
Silvia took such GREAT care of us at the pool! She is the BEST!!! I will recommend her to anyone and everyone!! Playacar Palace is a wonderful place to visit!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
Best pool bar service by Silvia. She remembers your order everytime.food around pool is amazing Omelets at the buffet are amazing. Dinner at all the evening restaurants have been good. No one should go hungry
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
The service, the information on where the food came from, and all the plates were AMAZING!!! The lime soup was my favorite plate, and the service was excellent. Their desserts were a new experience and amazing. By the time we were done, we were extremely full.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
Sylvia is the best!! She takes care of my whole family of 7 while we are in Playacar. She is always attentive and willing to take care of us all!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
WORDS CANT DESCRIBE HOW HAPPY I AM WITH THE HOTEL EXPERIENCE I HAD HERE!!!!!! Best staff ever people are so professional and nice they are all looking forward to provide the best service to guests and make them feel comfortable!!! And in all restaurants great staff so cultured on their job with great gastronomical performance amazing food very nice staff this is the happiest I have been with a hotel, I usually travel with moon palace but I will have to admit this moon palace specifically has the best food service!!! Some of the workers I spoke with that I could get their names was Daniel,Leticia,Brayan, Fabian and all the others it was impossible to get all their names but every single staff in that hotel delivered amazing customer service I’m truly incredibly happy with my experience!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
We have just come to the end of our holiday at Playacar Palace and have had a fabulous time. The service is outstanding from our welcome on arrival, to the poolside and restaurant service. All of the staff st the hotel have provided outstanding service. There is a relaxed and fun vibe at the poolside, with lots of activities to do in the pool if you choose or drinks brought to your sun-lounger if you just want to relax. You can choose to have a full breakfast delivered to your room at a chosen time or eat in the restaurant. The food served at the different restaurants is outstanding alongside impeccable service. We enjoyed some great trips out and got the ferry to the sister hotel in Cozumel, snorkelled with turtles and swam in a Cenote. Also visited XPlor which we loved. A great hotel to stay in and would definitely recommend.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
We had an amazing time at Madremia! From the moment we walked in and throughout an incredible meal and dessert, it was an amazing first-class experience. Highly recommend and we enjoyed it so much we will be back tomorrow night! Try the San Francis from Ancelmo, Fabian was an excellent server, Herlin was our manager who personally checked on us several times, Daniel as the restaurant manager to make sure all was perfect, and Chef Santos prepared a meal we will remember long after we've gone. If you're waiting on a sign to eat here, this is it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
Our families experience here has been nothing but great! Clean hotel, excellent food and drinks!! A lot of great food choices. Madre mía restaurant was exceptional!! Fabian was our waiter. We couldn’t have asked for better service. I will be recommending this hotel to family and friends!

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2005
  • Renovated: 2018
  • Number of Rooms: 369
With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Maritime Terminal. This all-inclusive property is 0.3 mi (0.6 km) from Playa del Carmen Main Beach and 0.3 mi (0.4 km) from Playacar Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 201 guestrooms featuring iPod docking stations and free minibar items. 21-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy for Playacar Palace - All Inclusive?

The cancellation policy for Playacar Palace - All Inclusive varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Playacar Palace - All Inclusive?

Standard check-in time at Playacar Palace - All Inclusive is 15:00 and check-out time is 12:00.

Does Playacar Palace - All Inclusive provide breakfast?

Yes, Breakfast is offered at Playacar Palace - All Inclusive. Breakfast option(s): Full English/Irish.

Can I bring my pet inside the Playacar Palace - All Inclusive?

As much as we love pets, unfortunately, we are unable to accommodate them in Playacar Palace - All Inclusive.

How far is the Playacar Palace - All Inclusive from the closest airport?

The closest airport is Cozumel International Airport, and it is about 1 hour 36 mins from hotel by car (34.6 km).

Is airport shuttle service offered by Playacar Palace - All Inclusive ?

Yes, at Playacar Palace - All Inclusive, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport34.61KM
Average Price FromPHP34226
Hotel Star Rating5