Hyatt Centric Playa del Carmen
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1 room, 2 adults, 0 children
All properties in Playa del Carmen

Hyatt Centric Playa del Carmen

Calle 12 Nte S/N, entre 5ta Ave. Y 10, Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Sunbathing area
Outdoor swimming pool
Diving
Snorkeling
Horse riding
Gym
Public parking
24-hour front desk
All amenities
Property Description
Downtown meets beach town at Hyatt Centric Playa Del Carmen boutique hotel. At the center of it all on La Quinta Avenida and Calle 12, you’ll find a rooftop patio playground where an infinity pool surrounded by private cabanas, a pool bar and restaurants command panoramic Caribbean views.
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8.1/10
Very Good
The best location
All 68 reviews
Surroundings
Airport: Cozumel International Airport
(36.8 km)
Landmarks: Louis Tussaud's Museo de Cera Playa del Carmen
(180m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Suite Calle Corazon (Downtown House)
5

Suite Calle Corazon (Downtown House)

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Beach House Ocean View Suite
5

Beach House Ocean View Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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1 King Bed Accessible Roll-in Shower With Balcony Downtown House
1

1 King Bed Accessible Roll-in Shower With Balcony Downtown House

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Suite With City View
5

Suite With City View

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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2 Queen Beds Partial Ocean View, Beach House
3

2 Queen Beds Partial Ocean View, Beach House

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Junior Suite with Balcony
1

Junior Suite with Balcony

1 King bed
Has window
Non-smoking
TV
Private toilet
Balcony
Room Details
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1 King Bed Accessible Pool View Roll-in Shower, Beach House
4

1 King Bed Accessible Pool View Roll-in Shower, Beach House

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Panoramic Ocean Front Suite, Beach House
4

Panoramic Ocean Front Suite, Beach House

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Two Queen Beds With Balcony
3

Two Queen Beds With Balcony

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
1 King Bed Partial Oceanfront, Beach House
3

1 King Bed Partial Oceanfront, Beach House

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
King Room
7

King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
King Room With Balcony
6

King Room With Balcony

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
1 King Bed Partial Ocean View, Beach House
6

1 King Bed Partial Ocean View, Beach House

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Thompson Suite
1

Thompson Suite

1 King bed
Has window
Non-smoking
TV
Private toilet
Balcony
Room Details
Check Availability
2 Queen Beds Room
5

2 Queen Beds Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
1 King Bed Accessible Roll-in Shower Downtown House
2

1 King Bed Accessible Roll-in Shower Downtown House

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Coastal Ocean Suite Beach House
5

Coastal Ocean Suite Beach House

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
1 King Bed Pool View, Beach House
5

1 King Bed Pool View, Beach House

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Suite Quinta Avenida (Downtown House)
3

Suite Quinta Avenida (Downtown House)

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Queen Room
5

Queen Room

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Guest Reviews

8.1/10
Very Good
68 reviews
  • Cleanliness7.9
  • Amenities8.1
  • Location8.3
  • Service8.4
Average for similar properties in Playa del Carmen
Most Mentioned
Review summary
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Location: The hotel is highly praised for its exceptional location, situated in the center of Playa Del Carmen, making it ideal for guests looking to be in the midst of action and attractions.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 1, 2025
The hotel's sanitation work is not very good, the design is average, and the shower water is very small!
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J‍o‍w‍n‍i‍n‍e
May 10, 2024
The room had a strange smell, even after the hotel staff used deodorizing spray. The air conditioner in my room wasn't cool, despite the employee being informed. Flies were present in the bathroom sink. My bedroom was right in front of the hotel, resulting in loud pub noise until 3 am.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 13, 2023
The best location
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 18, 2025
I absolutely loved my guacamole workshop experience in Playa del Carmen with JC and Josa at Hyatt centric Hotel ! JC, and Josa, the cheff , guided us with so much care and enthusiasm through the process of creating our own guacamole. They made the experience not only fun and delicious, but also cultural — teaching us about the roots of this iconic Mexican dish. It was a perfect mix of cooking, learning, and connecting with the local culture. Highly recommended!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 18, 2025
We absolutely loved this guacamole workshop experience! The chef and the supervisor were incredibly welcoming and enthusiastic throughout the whole activity. They shared their passion for Mexican cuisine with us and guided us step by step as we made our own guacamole. It was much more than just a cooking class — it was a fun, interactive experience that we’ll never forget. Thank you JC and Josa for such a memorable time in Playa del Carmen!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 16, 2025
Me encantó el servicio de nuestros mesero Javi Chuc, muy atento con nosotros y nuestro perrito Alfie. Y en la barra el cantinero Emiliano nos sirvió los mejores tragos.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2025
Instalaciones nuy deterioradas, mal olor en la habitación además de que estaba sucia. El precio / calidad no va acorde con lo que se ofrece.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 12, 2025
Surpreendente! Hotel de primeira categoria com valores acessíveis, tudo de muito bom gosto na decoração, mobiliário, disposição da suíte e atendimento de todos os funcionários em geral! Super recomendo para quem quer estar bem acomodado e além de tudo bem localizado o que facilita muito!
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Services & Amenities

Outdoor swimming pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking, and Charge, US$15.00 (approx. PHP 872.63) Daily. Reservation needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$685.69 (approx. PHP 2,111.70) per room per night

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2019
  • Number of Rooms: 122
Downtown meets beach town at Hyatt Centric Playa Del Carmen boutique hotel. At the center of it all on La Quinta Avenida and Calle 12, you’ll find a rooftop patio playground where an infinity pool surrounded by private cabanas, a pool bar and restaurants command panoramic Caribbean views.

Frequently Asked Questions

What is the cancellation policy for Hyatt Centric Playa del Carmen?

The cancellation policy for Hyatt Centric Playa del Carmen varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hyatt Centric Playa del Carmen?

Standard check-in time at Hyatt Centric Playa del Carmen is 15:00 and check-out time is 12:00.

What amenities and services are available at Hyatt Centric Playa del Carmen ?

Hyatt Centric Playa del Carmen offer top amenities and services include Shuttle service.

Can I bring my pet inside the Hyatt Centric Playa del Carmen?

Pets are allowed on request at Hyatt Centric Playa del Carmen. Charges may be applicable.

How far is the Hyatt Centric Playa del Carmen from the closest airport?

The closest airport is Cozumel International Airport, and it is about 1 hour 38 mins from hotel by car (36.8 km).

About This Property

Nearest AirportCozumel International Airport
Distance to Airport36.82KM
Average Price FromPHP22268
Hotel Star Rating4