Hyatt Centric Playa del Carmen
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1 room, 2 adults, 0 children
All properties in Playa del Carmen
Hyatt Centric Playa del Carmen
Calle 12 Nte S/N, entre 5ta Ave. Y 10, Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Sunbathing area
Outdoor swimming pool
Diving
Snorkeling
Horse riding
Gym
Public parking
24-hour front desk
All amenities
Property Description
Downtown meets beach town at Hyatt Centric Playa Del Carmen boutique hotel. At the center of it all on La Quinta Avenida and Calle 12, you’ll find a rooftop patio playground where an infinity pool surrounded by private cabanas, a pool bar and restaurants command panoramic Caribbean views.
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8.1/10
The best location
All 68 reviews
Surroundings
Airport: Cozumel International Airport
(36.8 km)
Landmarks: Louis Tussaud's Museo de Cera Playa del Carmen
(180m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Suite Calle Corazon (Downtown House)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
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5
Beach House Ocean View Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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1
1 King Bed Accessible Roll-in Shower With Balcony Downtown House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
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5
Suite With City View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
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3
2 Queen Beds Partial Ocean View, Beach House
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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1
Junior Suite with Balcony
1 King bed
Has window
Non-smoking
TV
Private toilet
Balcony
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4
1 King Bed Accessible Pool View Roll-in Shower, Beach House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
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4
Panoramic Ocean Front Suite, Beach House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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3
Two Queen Beds With Balcony
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
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3
1 King Bed Partial Oceanfront, Beach House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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7
King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
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6
King Room With Balcony
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
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6
1 King Bed Partial Ocean View, Beach House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

1
Thompson Suite
1 King bed
Has window
Non-smoking
TV
Private toilet
Balcony
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5
2 Queen Beds Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

2
1 King Bed Accessible Roll-in Shower Downtown House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

5
Coastal Ocean Suite Beach House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

5
1 King Bed Pool View, Beach House
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

3
Suite Quinta Avenida (Downtown House)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

5
Queen Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
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Guest Reviews
8.1/10
Very Good
68 reviews
- Cleanliness7.9
- Amenities8.1
- Location8.3
- Service8.4
Average for similar properties in Playa del Carmen

Review summary
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Location: The hotel is highly praised for its exceptional location, situated in the center of Playa Del Carmen, making it ideal for guests looking to be in the midst of action and attractions.

Guest User
April 1, 2025
The hotel's sanitation work is not very good, the design is average, and the shower water is very small!
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Jownine
May 10, 2024
The room had a strange smell, even after the hotel staff used deodorizing spray. The air conditioner in my room wasn't cool, despite the employee being informed. Flies were present in the bathroom sink. My bedroom was right in front of the hotel, resulting in loud pub noise until 3 am.

Guest User
April 13, 2023
The best location

Guest User
July 18, 2025

I absolutely loved my guacamole workshop experience in Playa del Carmen with JC and Josa at Hyatt centric Hotel ! JC, and Josa, the cheff , guided us with so much care and enthusiasm through the process of creating our own guacamole. They made the experience not only fun and delicious, but also cultural — teaching us about the roots of this iconic Mexican dish. It was a perfect mix of cooking, learning, and connecting with the local culture. Highly recommended!

Guest User
July 18, 2025

We absolutely loved this guacamole workshop experience! The chef and the supervisor were incredibly welcoming and enthusiastic throughout the whole activity. They shared their passion for Mexican cuisine with us and guided us step by step as we made our own guacamole. It was much more than just a cooking class — it was a fun, interactive experience that we’ll never forget. Thank you JC and Josa for such a memorable time in Playa del Carmen!

Guest User
July 16, 2025

Me encantó el servicio de nuestros mesero Javi Chuc, muy atento con nosotros y nuestro perrito Alfie. Y en la barra el cantinero Emiliano nos sirvió los mejores tragos.
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Guest User
July 15, 2025

Instalaciones nuy deterioradas, mal olor en la habitación además de que estaba sucia. El precio / calidad no va acorde con lo que se ofrece.
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Guest User
July 12, 2025

Surpreendente! Hotel de primeira categoria com valores acessíveis, tudo de muito bom gosto na decoração, mobiliário, disposição da suíte e atendimento de todos os funcionários em geral! Super recomendo para quem quer estar bem acomodado e além de tudo bem localizado o que facilita muito!
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Services & Amenities
Most Popular Amenities
Sunbathing area
Outdoor swimming pool
Diving
Snorkeling
Horse riding
Gym
Public parking
Additional charge
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Car rentals
Currency exchange
Conference room
Additional charge
Multi-function room
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free

Outdoor swimming pool

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Infinity pool
Pool with view
Parking
Public (not only for guests) is available Off-site parking, and Charge, US$15.00 (approx. PHP 872.63) Daily. Reservation needed.
Public parking
Additional charge
Valet parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Bar
Room service
Health & Wellness
Diving
Horse riding
Beauty and makeup
Gym
Sunbathing area
Kayaking
Off-site
Snorkeling
Activities
Public beach
Beach umbrellas
Fishing
Off-site
Nightclub
Public Areas
Shopping mall
No smoking in public areas
Smoking area
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Business Services
Postal service
Multi-function room
Fax/copying service
Wedding service
Conference room
Additional charge
Accessibility
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$685.69 (approx. PHP 2,111.70) per room per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 122
Downtown meets beach town at Hyatt Centric Playa Del Carmen boutique hotel. At the center of it all on La Quinta Avenida and Calle 12, you’ll find a rooftop patio playground where an infinity pool surrounded by private cabanas, a pool bar and restaurants command panoramic Caribbean views.
Frequently Asked Questions
What is the cancellation policy for Hyatt Centric Playa del Carmen?
The cancellation policy for Hyatt Centric Playa del Carmen varies depending on the type of room and booking conditions.What is the cancellation policy for Hyatt Centric Playa del Carmen?
What are the check-in and check-out times at Hyatt Centric Playa del Carmen?
Standard check-in time at Hyatt Centric Playa del Carmen is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hyatt Centric Playa del Carmen?
What amenities and services are available at Hyatt Centric Playa del Carmen ?
Hyatt Centric Playa del Carmen offer top amenities and services include Shuttle service.What amenities and services are available at Hyatt Centric Playa del Carmen ?
Can I bring my pet inside the Hyatt Centric Playa del Carmen?
Pets are allowed on request at Hyatt Centric Playa del Carmen. Charges may be applicable.Can I bring my pet inside the Hyatt Centric Playa del Carmen?
How far is the Hyatt Centric Playa del Carmen from the closest airport?
The closest airport is Cozumel International Airport, and it is about 1 hour 38 mins from hotel by car (36.8 km).How far is the Hyatt Centric Playa del Carmen from the closest airport?
About This Property
Nearest Airport | Cozumel International Airport |
---|---|
Distance to Airport | 36.82KM |
Average Price From | PHP22268 |
Hotel Star Rating | 4 |