Hotel Playa Encantada
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Carmen
Hotel Playa Encantada
Avenida 20 con Calle 12 bis Lt 1, Colonia Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
24-hour front desk
Wake-up call
Wi-Fi in public areasFree
Tour and ticket booking service
Smoking area
Shuttle service
Concierge service
Safe at front desk
All amenities
Property Description
Hotel Playa Encantada is centrally located in Playa del Carmen, a 5-minute walk from Quinta Avenida and 11 minutes by foot from Mamitas Beach. This hotel is 0.7 mi (1.2 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.
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8.5/10
Excellent location, service and cleanliness
All 77 reviews
Surroundings
Airport: Cozumel International Airport
(36.5 km)
Landmarks: 3D Museum of Wonders
(320m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Deluxe Apartment, Multiple Beds
1 Sofa bed and 2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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15
Deluxe Apartment, 1 King Bed With Sofa Bed
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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10
Standard Room
2 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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13
Junior Suite
1 Sofa bed and 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Guest Reviews
8.5/10
Very Good
77 reviews
- Cleanliness8.7
- Amenities8.4
- Location8.4
- Service8.4
Average for similar properties in Playa del Carmen
Review summary
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Location: Frequently praised for proximity to ADO bus station, 5th Ave, beaches, restaurants, and supermarkets.(based on 3 reviews)
Guest User
October 23, 2024
We only stayed one night after landing late.
The facilities seemed normal to us.
It's fine for short stays
The breakfast included you had to go to a restaurant 5 minutes walk away, it was free but they kind of forced you to leave a tip. However, the breakfast was very complete and varied.
They had an interior patio with a swimming pool. You can park at the door if there is space, the rest of the area is paid.
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Guest User
November 22, 2023
Hotel very well located, close to everything and at a very good price, employees attentive to any questions and help. Thank you, very good vacation.
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Guest User
August 27, 2022
Excellent location, service and cleanliness
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Guest User
February 9, 2023
hola, cuando fui el año 2016 estaba en pleno arreglos el hotel, con maestros, ruidos etc...pero aún así..encontré la atención buena lugar amplio y limpio, el maestro de cocina espectacular con sus desayunos... solo ese detalle del ruido obvio pues estaban en plena faena de agrandar el hotel...lo demás..impecable trato cordial de sus empleados especialmente el que atendía la cafetería, saludos para él no me recuerdo el nombre pero fue muy buena su atención--.-ojala que les vaya muy bien
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Héctor Daniel
April 3, 2025
Estuvo bien la estancia solo el único detalle que en una habitación encontramos chinches en la pared lo reportamos y la chica de recepción muy amable nos soluciono cambiandonos de habitacion me consta que al día siguiente fumigaron en general todo bien
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Gary
April 2, 2025
We stay here frequently as it is beside the bus depot (alterna). Rooms are big. There is acoffee maker and pack of coffee in room but no water, creamer, or sugar.
The shower head has at least half the holes blocked and this is common in México.
The a/c is mounted over the bed so the cold air falls rapidly onto your feet. Your upper body will be comfortable, but your feet will be freezing. Best take a blanket for them.
Coffee in the lobby in the am. Fresh squeezed orange and grapefruit juice on the corner in front. Othe
corner towards the squarehas good tacos. Try the taco's camarones.
Joy
February 28, 2025
We really enjoy this hotels for all the right reasons! Thanks for having us!
Irene
February 22, 2025
Very good location, close to downtown without the noise. Lovely older pool.
Services & Amenities
Most Popular Amenities
24-hour front desk
Wake-up call
Wi-Fi in public areas
Free
Tour and ticket booking service
Smoking area
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Parking
Transportation
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Wake-up call
Tour and ticket booking service
Concierge service
Safe at front desk
Languages Spoken
Spanish
Food & Drink
Room service
Public Areas
Elevator
Garden
Smoking area
Accessibility
Pool ramp available
Handrails in hallways
Handrails on stairs
Safety & Security
CCTV in public areas
Fire extinguisher
First aid kit
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 07:00–12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for cribs are not included in the total price. For details, please contact the property.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | MXN$150 (approx. PHP 461.95) per person |
Adult | Buffet:MXN$250 (approx. PHP 769.92) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Number of Rooms: 31
Hotel Playa Encantada is centrally located in Playa del Carmen, a 5-minute walk from Quinta Avenida and 11 minutes by foot from Mamitas Beach. This hotel is 0.7 mi (1.2 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Beaux Arts hotel also features complimentary wireless internet access and concierge services.
Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Stay in one of 32 guestrooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Beaux Arts hotel also features complimentary wireless internet access and concierge services.
Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Stay in one of 32 guestrooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Hotel Playa Encantada?
The cancellation policy for Hotel Playa Encantada varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Playa Encantada?
What are the check-in and check-out times at Hotel Playa Encantada?
Standard check-in time at Hotel Playa Encantada is 15:00-18:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Playa Encantada?
What amenities and services are available at Hotel Playa Encantada ?
Hotel Playa Encantada offer top amenities and services include Shuttle service.What amenities and services are available at Hotel Playa Encantada ?
Can I bring my pet inside the Hotel Playa Encantada?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Playa Encantada.Can I bring my pet inside the Hotel Playa Encantada?
How far is the Hotel Playa Encantada from the closest airport?
The closest airport is Cozumel International Airport, and it is about 1 hour 36 mins from hotel by car (36.5 km).How far is the Hotel Playa Encantada from the closest airport?
About This Property
| Nearest Airport | Cozumel International Airport |
|---|---|
| Distance to Airport | 36.51KM |
| Average Price From | PHP4330 |
| Hotel Star Rating | 2 |