Hotel Maya Turquesa
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Carmen
Hotel Maya Turquesa
Calle 8 Nte Lote 5, entre calle 10 y calle 15, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
24-hour front desk
Currency exchange
Wi-Fi in public areas
Restaurant
Tour and ticket booking service
Car rentals
Fax/copying service
Childcare service
All amenities
Property Description
With a stay at Hotel Maya Turquesa - Playa del Carmen, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.8 km) from Playacar Beach and 0.5 mi (0.8 km) from Playa del Carmen Maritime Terminal.
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6.9/10
Cleanliness6.9
Amenities6.9
Location7.0
Service6.9
All 101 reviews
Surroundings
Airport: Cozumel International Airport
(35.2 km)
Landmarks: 3D Museum of Wonders
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Junior Suite
Bedroom 1:1 Double bed ● Bedroom 2:1 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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4
Economy Studio
Bedroom 1:2 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
1
Queen Studio With Kitchen
1 Queen bed
Air conditioning
Daily housekeeping
Check Availability
6
Standard Quadruple Room
Bedroom 1:2 Double bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
1
Premier Junior Suite
Non-smoking
Air conditioning
Refrigerator
Microwave
Daily housekeeping
Check Availability
2
Superior Suite
Bedroom 1:1 Queen bed ● Bedroom 2:2 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Standard Room
Bedroom 1:1 Double bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
2
Family Room
Bedroom 1:3 Double bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
1
Family Junior Suite
3 Double bed
Non-smoking
Air conditioning
Daily housekeeping
Check Availability
5
Family Suite
Bedroom 1:1 Double bed ● Bedroom 2:2 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Standard Studio
Bedroom 1:1 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
1
Quadruple Twin Room
Non-smoking
Air conditioning
Daily housekeeping
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Guest Reviews
6.9/10
101 reviews
- Cleanliness6.9
- Amenities6.9
- Location7.0
- Service6.9
Average for similar properties in Playa del Carmen
Review summary
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Location: Frequently praised for being convenient and accessible, with several reviews highlighting its proximity to key areas.
Guest User
July 14, 2023
The food is not good
Original TextTranslation provided by Google
Phillip
May 1, 2025
People just complaining about basic service , shower, toilets not working ,even one room was robbed, somebody broke in .
ULISES
April 30, 2025
Confortable
Libusa
April 18, 2025
Location is extremely convenient , downtown, you hear constant noise and music almost all night. Very basic studio room without wifi.
Erick
April 6, 2025
falta atención al hotel
le falta mucho mantenimiento al hotel , las habitaciones deberían de tener mínimo un frigobar todo lo que comprábamos se echaba a perder por el calor, la alberca tiene zonas que cortan la piel mi hija se cortó la rodilla
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Cecilia
April 1, 2025
Mala opción
Nos dieron una habitación que no reservamos de menor categoría y la primera noche no nos ofrecieron otra opción. La gerente nos dio al día siguiente la que correspondía. El baño no fue limpiado correctamente. Al hotel le falta mucho mantenimiento y mejor servicio pues todos los recepcionistas son muy groseros y se ausentan de su área de trabajo. Ni siquiera el saludo responden.
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Josue
March 27, 2025
Excelente atención del personal de recepción. Siempre amables y educadas, al pendiente de todas las necesidades del huésped.
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Gemma Candelaria
March 22, 2025
Schrecklich!! Nur Personal war Gut
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Services & Amenities
Most Popular Amenities
24-hour front desk
Currency exchange
Wi-Fi in public areas
Restaurant
Tour and ticket booking service
Car rentals
Fax/copying service
Additional charge
Childcare service
Additional charge
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Parking
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Safe at front desk
Currency exchange
Tour and ticket booking service
VIP check-in service
Languages Spoken
English
Portuguese
Italian
Spanish
Food & Drink
Room service
Snack bar
Health & Wellness
Beauty and makeup
Public Areas
No smoking in public areas
Cleaning Services
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Business Services
Fax/copying service
Additional charge
Safety & Security
First aid kit
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 01:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$519.52 (approx. PHP 1,587.28) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Number of Rooms: 51
With a stay at Hotel Maya Turquesa - Playa del Carmen, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.8 km) from Playacar Beach and 0.5 mi (0.8 km) from Playa del Carmen Maritime Terminal.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance.
You can enjoy a meal at Epazzote serving the guests of Hotel Maya Turquesa - Playa del Carmen, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. A complimentary self-serve breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance.
You can enjoy a meal at Epazzote serving the guests of Hotel Maya Turquesa - Playa del Carmen, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. A complimentary self-serve breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Hotel Maya Turquesa?
The cancellation policy for Hotel Maya Turquesa varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Maya Turquesa?
What are the check-in and check-out times at Hotel Maya Turquesa?
Standard check-in time at Hotel Maya Turquesa is 15:00-23:30 and check-out time is 12:00.What are the check-in and check-out times at Hotel Maya Turquesa?
What amenities and services are available at Hotel Maya Turquesa ?
Hotel Maya Turquesa offer top amenities and services include Shuttle service.What amenities and services are available at Hotel Maya Turquesa ?
Can I bring my pet inside the Hotel Maya Turquesa?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Maya Turquesa.Can I bring my pet inside the Hotel Maya Turquesa?
How far is the Hotel Maya Turquesa from the closest airport?
The closest airport is Cozumel International Airport, and it is about 1 hour 38 mins from hotel by car (35.2 km).How far is the Hotel Maya Turquesa from the closest airport?
About This Property
| Nearest Airport | Cozumel International Airport |
|---|---|
| Distance to Airport | 35.2KM |
| Average Price From | PHP2861 |
| Hotel Star Rating | 2 |