Av. Constituyentes 2, Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77780, Mexico
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The Royal is an AAA Four Diamond resort boasts lavish all suite accommodations all with private balconies or terraces and hot tubs plus special options such as swim up suites and beachfront walkouts Beach butlers and romance concierges provide heartfelt Royal Service as you enjoy the exquisite cuisine of eight gourmet restaurants or sip a cocktail at one of the many lounges such as the swim up bar or Tequileria Endless options for adventure and ultimate luxury are all includedShow More
We Price Match
4.4/5Very Good·Great Location
Location is really good and the hotel itself is one of the best!
Average for similar properties in Playa del Carmen
Most Mentioned
AI Summary
Guests praise the beautiful amenities, prime beachfront location, exceptional cleanliness, and friendly, attentive staff. Some highlight the jacuzzi tub and late-night service. No duplicate content.
Didi
October 26, 2024
Location is really good and the hotel itself is one of the best!
Stephane
September 22, 2024
Wonderful service
Original TextTranslation provided by Google
Soliveres
February 20, 2024
Amazing
Exceptional location, the staff is very pleasant and smiling.
The meals are of remarkable quality!
Original TextTranslation provided by Google
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 2005
Renovated: 2013
Number of Rooms: 521
The Royal is an AAA Four Diamond resort boasts lavish all suite accommodations all with private balconies or terraces and hot tubs plus special options such as swim up suites and beachfront walkouts Beach butlers and romance concierges provide heartfelt Royal Service as you enjoy the exquisite cuisine of eight gourmet restaurants or sip a cocktail at one of the many lounges such as the swim up bar or Tequileria Endless options for adventure and ultimate luxury are all included
Services & Amenities
Most popular business facilities
Golf courseOff-site
Outdoor swimming pool
Private beach area
Sauna
SpaAdditional charge
Massage room
Gym
Private ParkingFree
Priority airport pick-up
Car rentals
Bar
Library
Tennis court
Billiards room
Table tennis room
Restaurant
Cafe
Airport shuttle drop-off
Conference roomAdditional charge
Multi-function room
Business center
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areasFree
Luggage storage
Bicycle rental
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Cafe
Conference room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
What is the cancellation policy for Hilton Playa del Carmen?
The cancellation policy for Hilton Playa del Carmen varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Hilton Playa del Carmen?
Standard check-in time at Hilton Playa del Carmen is 15:00 and check-out time is 12:00.
What amenities and services are available at Hilton Playa del Carmen ?
Hilton Playa del Carmen offer top amenities and services include Private beach area, Pool, Sauna.
Can I bring my pet inside the Hilton Playa del Carmen?
As much as we love pets, unfortunately, we are unable to accommodate them in Hilton Playa del Carmen.
How far is the Hilton Playa del Carmen from the closest airport?
The closest airport is Cancún International Airport, and it is about 49 mins from hotel by car (56.1 km).
Is airport shuttle service offered by Hilton Playa del Carmen ?
Yes, at Hilton Playa del Carmen, an airport shuttle is available. We suggest you call ahead to confirm details.
Can I smoke in Hilton Playa del Carmen?
Hilton Playa del Carmen provides a smoking area. Please contact the hotel for further information on the smoking policy in public areas and guest rooms.