Hyatt Vivid Playa del Carmen An All-Inclusive Resort
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Hyatt Vivid Playa del Carmen An All-Inclusive Resort
No.11 of Premium Hotels in Playa del Carmen
Av. Constituyentes 2, Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77780, Mexico
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Highlights
Ideal location
Free parking
Lots to do
Delicious breakfastAmenities
Golf course
Outdoor swimming pool
Private beach area
Sauna
Spa
Massage room
Gym
Private parkingFree
All amenities
Property Description
The Royal is an AAA Four Diamond resort boasts lavish all suite accommodations all with private balconies or terraces and hot tubs plus special options such as swim up suites and beachfront walkouts Beach butlers and romance concierges provide heartfelt Royal Service as you enjoy the exquisite cuisine of eight gourmet restaurants or sip a cocktail at one of the many lounges such as the swim up bar or Tequileria Endless options for adventure and ultimate luxury are all included
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8.8/10
Location is really good and the hotel itself is one of the best!
All 105 reviews
Surroundings
Airport: Cancun International Airport
(56.1 km)
Landmarks: Turismo Channel
(210m)
Landmarks: Riviera Maya
(220m)
Landmarks: Quinta Avenida
(230m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
14
Presidential Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Accessible Junior Suite Garden View 2 Double Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
12
Oceanfront One Bedroom Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
8
Swim Up Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
12
Junior King Suite with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability
5
Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
11
Oceanfront Walk Out Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
9
Accessible Junior King Suite with Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Junior Two Double Suite
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
Swim Up Junior Two Double Suite
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
14
One Bedroom King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
7
Junior King Suite with Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
8
Junior Two Double Suite with Pool View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
9
Oceanfront Swim Up Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
11
Junior Two Double Suite with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability
9
Oceanfront Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
8
Junior Two Double Suite with Garden View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
6
Junior King Suite with Pool View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
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Guest Reviews
8.8/10
Very Good
105 reviews
- Cleanliness8.8
- Amenities8.7
- Location8.8
- Service8.8
Average for similar properties in Playa del Carmen
Review summary
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Location: The hotel is frequently praised for its exceptional location, providing convenient access to local attractions and beautiful surroundings, particularly in Playa del Carmen.(based on 4 reviews)
Mr. International
May 17, 2025
Nice but walls are thin… GREAT location,would recommend
FLAVIA FAZANI
March 8, 2025
The hotel is beautifully situated in the heart of Playa del Carmen. The staff is friendly and polite, making you feel welcome. There are several restaurants and a good variety of drinks and food. Unfortunately, the area isn’t safe—my bag was stolen, and we also witnessed a very serious car accident with fatalities. The hotel itself is great, but due to the safety concerns, I wouldn’t return to Cancun/Playa del Carmen.
Didi
October 26, 2024
Location is really good and the hotel itself is one of the best!
Stephane
September 22, 2024
Wonderful service
Original TextTranslation provided by Google
Soliveres
February 20, 2024
Amazing
Exceptional location, the staff is very pleasant and smiling.
The meals are of remarkable quality!
Original TextTranslation provided by Google
Guest User
August 1, 2025
Ontzettend verheugd op drie weken all inclusief hotel. Dit viel heel erg tegen. Alleen maar Amerikanen, geven constant fooi dus personeel verwacht dit ook. Keiharde muziek met slechte akoestiek. Voor alles moest je betalen, voor cabanas etc. Als je een glas cava vroeg kreeg je geen champagne glazen dat was voor mensen van cabanas. Ze adverteren met mooi strand, dat was er niet alleen strand met sargasm en tractors die de hele dag rond reden om het op te ruimen. Zee was bruin niet mooi blauw. Bij zwembad keiharde muziek, echt een party hotel. Ze adverteren met 7 restaurants maar er waren er maar 2 of 3 open. Eén grote teleurstelling en veel geld kwijt. Zeker geen aanrader. Voor drie weken slechte kamer, zonder uitzicht, daarna andere kamer daar overlast andere restaurants en airco. Heel jammer!
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Go45264283540
August 1, 2025
We stayed at the Hyatt Vivid Playa del Carmen from June 29th to the 30th before continuing our trip to Dreams Sands Cancun. Although our stay was brief, I wanted to take a moment to recognize the exceptional service we received from Paula at the front desk. A full week after check-out, I encountered a discrepancy with the amount of Hyatt points charged for the stay. Paula, one of the front desk supervisors, went above and beyond to resolve the issue for me. She was professional, courteous, and genuinely helpful—working tirelessly to make sure everything was made right. Paula is the reason for this 5-star review. Her dedication to guest service truly stood out. The resort itself is beautiful, and while I didn’t have as much time as I would’ve liked to enjoy all it has to offer, I’m already looking forward to returning for a longer, more relaxing stay.
Guest User
July 30, 2025
Overall is ok, they try to up charge you for a lot of stuff like cabanas, certain alcohol, the one that’s included is crap, specially tequilas, dinners etc…idk I’ve been to quite a few all inclusive and they make food by the pool they have a better selection of drinks, it was not my cup of tea. Even the waitstaff said when It was the Hilton it was 10 times better
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
Car rentals
Bar
Library
Tennis court
Billiards room
Table tennis room
Restaurant
Cafe
Conference room
Additional charge
Multi-function room
Business center
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Billiards room
Restaurant
Cafe
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Car rentals
Bicycle rental
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Food & Drink
Snack bar
Cafe
Bar
Room service
Health & Wellness
Spa
Additional charge
Billiards room
Table tennis room
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Turkish bath (Hammam)
Parasailing
Off-site
Body care
Yoga session
Activities
Eco tours
Off-site
Private beach area
Gaming area
Public Areas
Gift shop
Shopping mall
PA and sound system
Garden
Smoking area
Water purifier
ATM
Elevator
Library
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Business Services
Multi-function room
Fax/copying service
Coworking spaces
Wedding service
Conference room
Additional charge
Business center
Accessibility
Braille signs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2005
- Renovated: 2013
- Number of Rooms: 500
The Royal is an AAA Four Diamond resort boasts lavish all suite accommodations all with private balconies or terraces and hot tubs plus special options such as swim up suites and beachfront walkouts Beach butlers and romance concierges provide heartfelt Royal Service as you enjoy the exquisite cuisine of eight gourmet restaurants or sip a cocktail at one of the many lounges such as the swim up bar or Tequileria Endless options for adventure and ultimate luxury are all included
Frequently Asked Questions
What is the cancellation policy for Hyatt Vivid Playa del Carmen An All-Inclusive Resort?
The cancellation policy for Hyatt Vivid Playa del Carmen An All-Inclusive Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Hyatt Vivid Playa del Carmen An All-Inclusive Resort?
What are the check-in and check-out times at Hyatt Vivid Playa del Carmen An All-Inclusive Resort?
Standard check-in time at Hyatt Vivid Playa del Carmen An All-Inclusive Resort is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hyatt Vivid Playa del Carmen An All-Inclusive Resort?
Can I bring my pet inside the Hyatt Vivid Playa del Carmen An All-Inclusive Resort?
As much as we love pets, unfortunately, we are unable to accommodate them in Hyatt Vivid Playa del Carmen An All-Inclusive Resort.Can I bring my pet inside the Hyatt Vivid Playa del Carmen An All-Inclusive Resort?
How far is the Hyatt Vivid Playa del Carmen An All-Inclusive Resort from the closest airport?
The closest airport is Cancun International Airport, and it is about 49 mins from hotel by car (56.1 km).How far is the Hyatt Vivid Playa del Carmen An All-Inclusive Resort from the closest airport?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 56.11KM |
| Average Price From | PHP21820 |
| Hotel Star Rating | 5 |