Grand Velas Riviera Maya - All Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Grand Velas Riviera Maya - All Inclusive

No.7 of Luxury Hotels in Quintana Roo
Riviera Maya, Carretera Cancun Tulum Km 62 Playa Del Carmen, 77710 Riviera, Playa del Carmen, Quintana Roo, 77710, Mexico
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A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive property is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.Show More
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hotel overview picture
4.7/5Amazing·Cleanliness: 4.8
All 56 Reviews
Amenities
Golf courseOutdoor swimming poolPrivate beach areaBeach volleyballSurfingHikingSaunaSpaMassage roomGym
All Amenities
Surroundings
Airport: Cancún International Airport
(49.8 km)
Landmarks: Punto Uno
(230m)
Landmarks: Cenote Ojo de Agua
(860m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Zen Grand Two Bedroom Family Suite Nature View
4

Zen Grand Two Bedroom Family Suite Nature View

Bedroom 1:1 King bed and 2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Class Grand Oceanfront King Suite
7

Class Grand Oceanfront King Suite

1 King bed
Has window
Free Wi-Fi
Air conditioning
Minibar
Ocean view
Private toilet
Room Details
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Nature View Suite Zen Experience
5

Nature View Suite Zen Experience

2 Queen bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Grand Class Pool Suite Ocean Front
4

Grand Class Pool Suite Ocean Front

2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Nature View Suite with Pool-Zen Experience
4

Nature View Suite with Pool-Zen Experience

2 Queen bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ambassador Suite Ocean View
11

Ambassador Suite Ocean View

1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ambassador Pool Suite Ocean View
10

Ambassador Pool Suite Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Private toilet
Room Details
Check Availability
Ambassador Two Bedroom Family Suite Ocean View
17

Ambassador Two Bedroom Family Suite Ocean View

Bedroom 1:1 King bed and 2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
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Guest Reviews(56)

4.7/5
Amazing
Verified Reviews
  • Cleanliness4.8
  • Amenities4.8
  • Location4.7
  • Service4.8
갬‍디‍여‍행
September 27, 2022
I went on a honeymoon trip!! It was comfortable to have a butler and I didn’t know what to do with my excessive kindness..!! ㅋㅋ The food is delicious and the quality is very good!!! ㅠㅠ I really want to go there again!!!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 16, 2024
Everyone there was over the top. Our room was ok. We had to be moved after having someone come to look at the. A/C 3 different and finally me having to go and ask to speak to the manager. Finally after that we were moved. But my lord I’d should not have taken almost 2 days to resolve such a minor thing. NEEDS WORK THERE. Now for the resort. It was so peaceful and beautiful that honestly we didn’t want to leave. Would recommend it everyone to give it a shot.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 16, 2024
Great experience, excellent food and the staff is amazing, Aimee was our concierge, and Orlando, Jonathan and Karla provided amaizing service as bartenders! A lot of activities to do at this hotel, definitely would recommend the bike tour, mixology classes.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 16, 2024
Love the hospitality of the entire staff. Very friendly and helpful staff. Each person went out their way to make sure we had a great experience. I will definitely recommend this resort to my friends family. Me and my husband hope to come back. Thank you
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 16, 2024
The resort is absolutely beautiful and well maintained. The staff is wonderful and so attentive. Carolina was our concierge and was constantly in touch with us to remind us of activities. She made all of our dinner reservations and also our reservations for the spa treatments. We were there celebrating our anniversary, and she made special arrangements for our anniversary dinner and had our suite decorated for the special occasion. Omar (at the Chaka restaurant) was a phenomenal waiter. He made perfect wine recommendations and entree suggestions based on our individual tastes. He also performed the "fire coffee ceremony" for us. (Pictures included in review.) We stayed here in June and were so impressed that while still on property, we made our reservations for our September anniversary. Cristian was our reservations concierge and he stayed in touch with us between trips and also made the arrangements for our travel to/from the airport. Every part of our vacation was stress free. We will be back to this property soon and are also exploring the idea of visiting their other properties in Cabo and in the Riviera Nayarit area.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 15, 2024
Can't say enough about our stay here!! The resort is Beautiful and the surrounding grounds are spectacular! The rooms are lovely and spacious, and a delightful porch with lounge couch and plunge pool on terrace we're an extra treat! All the people that work there were always going out of their way to help. Carolina was our concierge and she was AMAZING!! Always checking in with us and making recommendations and reservations!! I would definitely recommend this resort to anyone because it was one of the Nicest places we've stayed in.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 16, 2024
This property is amazing. The most impressive aspect was the level of service. Although my trip was all the inclusive, I found if you are generous to your service staff they will literally bend over backwards to make sure you enjoy every moment. Special shout out to Humberto and Ruben at the pool area for taking such incredible care of us. Also David with the sail boat rentals was an amazing guide on our snorkeling excursion. Thank you Grand Velas for an excellent credible experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 15, 2024
I would like say from the bottom of my heart, that you all have been amazing! We greatly appreciate all that you all have done for us! It has been our companies best trip thus far that I have been on!!! Thank you all for such a great experience!!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 12, 2024
The Grand Villas Resort and Spa was amazing. The property was very clean and well kept. The pools and spa were world class. Our suite was the best that we have ever stayed in. The staff did an amazing job of keeping our room clean and neat. The resort staff was amazing. We were so well treated, that it’s hard to think about staying anywhere else. The staff made us feel like we were part of their family. They took care of every need that we had. The restaurants were all amazing and we ate like we have never eaten before.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Adding crib: Free

Breakfast
TypeGluten-free, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2008
  • Number of Rooms: 544
A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive property is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Fusion cuisine at Cocina de Autor (+12), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 94548 square feet (8784 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private spa tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Services & Amenities

Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportCancún International Airport
Distance to Airport49.82KM
Average Price FromPHP80615
Hotel Star Rating5