Banyan Tree Mayakoba
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1 room, 2 adults, 0 children
All properties in Playa del Carmen
Banyan Tree Mayakoba
2025 Global 100 – Villas
Carretera Federal Chetumal-Puerto Juárez KM 298 Riviera Maya, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Highlights
Free parking
Lots to do
Top local pick
Sparkling clean
Ideal locationShow more
Amenities
Golf course
Outdoor swimming pool
Private beach area
Snorkeling
Spa
Massage room
Gym
Private parkingFree
All amenities
Property Description
Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.
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9.4/10
Cleanliness9.4
Amenities9.4
Location9.4
Service9.4
All 101 reviews
Surroundings
Airport: Cancun International Airport
(48.7 km)
Landmarks: El Camaleón Golf Course at Mayakoba
(790m)
Landmarks: Mayakoba
(800m)
Landmarks: La Capilla de la Santa Cruz
(1.0 km)
Landmarks: Rosewood Mayakoba
(1.0 km)
Landmarks: el Petén Park
(2.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Pool Villa With Living Room
Bedroom 1:1 King bed
251m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Bath towels
Check Availability
7
Beachfront Terrace Pool Suite
1 King bed
230m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
7
Beachfront Lanai Pool King Suite
1 King bed
295m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
7
Oceanfront Balcony Pool Suite
1 King bed
156m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
8
Three-Bedroom Family Residence
2 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Serenity Pool Villa
1 King bed
251m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Bath towels
Check Availability
8
Harmony Two Bedroom Lagoon Pool Villa
1 King bed and 2 Single bed
512m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Bliss Pool Villa
1 King bed
225m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Bath towels
Check Availability
10
Three-Bedroom Family Villa
2 King bed and 2 Single bed
264m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Wellbeing Sanctuary Pool Villa
1 King bed
319m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Bath towels
Check Availability
5
Two Bedroom Serenity Pool Villa
1 King bed and 2 Single bed
511m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Bath towels
Check Availability
3
Deluxe Pool Villa
1 King bed
225m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Bath towels
Check Availability
7
Lagoon Sunset Rooftop Pool Villa
1 King bed
222m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Lever door handles
Check Availability
20
Harmony Three Bedroom Beachfront Pool Villa
1 King bed and 4 Single bed
512m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Oceanfront Veranda Pool Suite King
1 King bed
162m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
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Guest Reviews
9.4/10
Amazing
101 reviews
- Cleanliness9.4
- Amenities9.4
- Location9.4
- Service9.4
Average for similar properties in Playa del Carmen
Review summary
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Service Quality: The staff consistently received exceptional feedback for their hospitality, friendliness, and attentiveness. Many guests mentioned feeling warmly welcomed and well cared for throughout their stay.
tobbyyang
May 20, 2025
Stayed here for four nights. The overall experience was OK. The room was well cleaned. But a common problem of this hotel is that the swimming pool in each room is not very clean. It is just a decoration. The hotel service is good in some places, but it still feels a bit sloppy.
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Guest User
July 29, 2025
This place is truly special. We have recently stayed at Banyan Tree Mayakoba. We split our stay the Lagoon Villa and Terrace Ocean Front Villa. Honestly it was the perfect choice. The Villas have a great size and perfect location. We enjoyed the private pools and Sunset views from the Lagoon Villa. Although it was „Sargassum Season“ the staff made sure that the Beach was pristine. Great efforts have bern made to keep everything nice. Every staff member made an outstanding job. Beginning from Check in, Valet Parking, Room Service and in the Restaurants. The food was outstanding, especially the Mexican dishes were a delight and we had the almost every night. Your assigned Resort host is making sure that you will be pampered throughout your stay. Thank you Rene Garcia for providing outstanding service! Since our flight was leaving in the evening, we got a complimentary late checkout so we could enjoy some extra time time at the Villa. We are vivid travelers and have stayed in the Best Luxury Resorts worldwide (Bora Bora, Seychelles,Maldives, Hawaii etc) Banyan Tree Mayakoba is beautifully located within a Mangrove Reserve with Beach Access. You get the best of both worlds. Location is also outstanding to visit Cultural Maya Sites like Tulum, Chichen Itza, Coba or Ek Balam) Banyan Tree is, in my opinion, the best Resort within the Mayakoba area. Thanks to all the staff for a great time!
Guest User
July 28, 2025
Unfortunately not what I was expecting from 5 star hotel. Service quite slow and very bad communication. Food is average. No beds available on the pool, didn’t feel like wake up at 6:00 am to reserve the bed. Beautiful resort, rooms are beautiful but very old.
Guest User
July 27, 2025
Excelente atención de Gaby y demás miembros del hotel, máxima limpieza en todas las áreas y habitaciones , todas las instalaciones muy bien diseñadas para una estadía relajante para los huéspedes desde el el paisajismo que rodea el hotel el cual puede recorrerse en bicicletas que están en la puerta de cada cabaña, hasta el ambiente musical y aromaterapia en todas las zonas.
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Guest User
July 27, 2025
I just got home from a four night getaway with my husband. We had a fantastic time. From the moment we arrived, the experience was impeccable. We were assigned a personal concierge, Juan, who provided us with first class, customized service. He helped us make our plans for the day, dinner reservations, and even grab the attention of our pool waiter via WhatsApp. All the hotel employees were incredible helpful and gracious. There was very much a "don't lift a finger vibe." The hotel itself is beautiful. We can't wait to hopefully return one day.
Guest User
July 26, 2025
The resort was fantastic. The grounds are amazing and the facilities magnificent. The service by the entire staff was impeccable always with a smile and kind word. Our personal concierge Juan took the experience to another level. He was always two steps ahead of us in making sure that everything that we may need was taken care. We had a great time and look forward to going back again.
Guest User
July 26, 2025
Mis respetos para el personal, todos muy amables, educados y muy simpáticos. El servicio fue en general muy bueno, desgraciadamente el hotel no esperaba tanta afluencia y en la zona de playa y hubo días que el personal no se daba abasto. Nuestros respetos para Juan nuestro conserje, Jesús del barco Ecotour, Edwin y Víctor del área de playa, Daniel mesero de desayunos y todos los conductores de los carritos que nos tocaron que desafortunadamente no pude obtener sus nombres. Las instalaciones muy lindas, pudimos admirar y disfrutar de los animales que viven libremente en los alrededores. Definitivamente un lugar para volver y muy recomendable.
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Guest User
July 24, 2025
Banyan Tree Mayakoba exceeded all expectations. The villa was stunning and private, and the beach was beautiful. Huge thanks to Seidee at the front desk, Luis at Sands, and Gabriel at Zaffron—each of them made our stay extra special with their incredible service. Can’t wait to come back!
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Snorkeling
Spa
Additional charge
Massage room
Gym
Private parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
Tennis court
Off-site
Restaurant
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Luggage storage
Bicycle rental
Free
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Infinity pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Taxi booking service
Car rentals
Bicycle rental
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Bellhop
Luggage storage
Tour and ticket booking service
Languages Spoken
English
Spanish
Food & Drink
Snack bar
Bar
Lobby bar
Room service
Health & Wellness
Tennis court
Off-site
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Kayaking
Parasailing
Off-site
Ziplining
Off-site
Spa
Additional charge
Snorkeling
Sailing
Hairdressing
Body care
Yoga session
Activities
Eco tours
Off-site
Beach umbrellas
Private beach area
Public Areas
Elevator
BBQ
Additional charge
No smoking in public areas
Outdoor furniture
Garden
ATM
Gift shop
Non-smoking floor
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Childcare service
Additional charge
Kids' club
Children's pool
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Wedding service
Multi-function room
Accessibility
Braille signs
Accessible rooms available
Safety & Security
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 00:30–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 1 year old and under | Free |
Children 2–12 years old | US$28.40 (approx. PHP 1,652.17) per person |
Children 13–17 years old | US$56.80 (approx. PHP 3,304.33) per person |
Adult | Buffet:US$56.80 (approx. PHP 3,304.33) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$70.00 (approx. PHP 4,072.23) per pet per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2009
- Renovated: 2022
- Number of Rooms: 160
Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has 3310 square feet (308 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has 3310 square feet (308 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Frequently Asked Questions
What is the cancellation policy for Banyan Tree Mayakoba?
The cancellation policy for Banyan Tree Mayakoba varies depending on the type of room and booking conditions.What is the cancellation policy for Banyan Tree Mayakoba?
What are the check-in and check-out times at Banyan Tree Mayakoba?
Standard check-in time at Banyan Tree Mayakoba is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Banyan Tree Mayakoba?
Does Banyan Tree Mayakoba provide breakfast?
Yes, Breakfast is offered at Banyan Tree Mayakoba. Breakfast option(s): American, Continental, Vegetarian. Does Banyan Tree Mayakoba provide breakfast?
Can I bring my pet inside the Banyan Tree Mayakoba?
Pets are allowed on request at Banyan Tree Mayakoba. Charges may be applicable.Can I bring my pet inside the Banyan Tree Mayakoba?
How far is the Banyan Tree Mayakoba from the closest airport?
The closest airport is Cancun International Airport, and it is about 41 mins from hotel by car (48.7 km).How far is the Banyan Tree Mayakoba from the closest airport?
Is airport shuttle service offered by Banyan Tree Mayakoba ?
Yes, at Banyan Tree Mayakoba, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Banyan Tree Mayakoba ?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 48.71KM |
| Average Price From | PHP93183 |
| Hotel Star Rating | 5 |