Hotel the Palm
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Carmen
Hotel the Palm
Calle 8 Nte Mz 29-Lt 5, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Outdoor swimming pool
Spa
Private parkingFree
Priority airport pick-up
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal.
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7.8/10
Cleanliness7.9
Amenities7.7
Location7.9
Service7.9
All 104 reviews
Surroundings
Airport: Cozumel International Airport
(35.2 km)
Landmarks: Museo Frida Kahlo Riviera Maya
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Double Room
2 Double bed
Non-smoking
Daily housekeeping
Check Availability
2
Deluxe One Bedroom Suite Non smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Daily housekeeping
Check Availability
9
Loft
1 King bed and 1 Sofa bed
Non-smoking
Daily housekeeping
Check Availability
1
Palm King Room
1 King bed
Has window
Non-smoking
Daily housekeeping
Check Availability
12
Standard Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
10
The Palm Loft Non smoking
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Electric fan
Check Availability
6
Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
12
Deluxe Room
1 King bed and 1 Sofa bed
Non-smoking
Daily housekeeping
Check Availability
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Guest Reviews
7.8/10
Good
104 reviews
- Cleanliness7.9
- Amenities7.7
- Location7.9
- Service7.9
Average for similar properties in Playa del Carmen
Review summary
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Location: The hotel is highly praised for its central location, particularly its proximity to 5th Avenue and nightlife spots. Many users found the convenience ideal for exploring the area.(based on 2 reviews)
Guest User
January 11, 2025
Shower and bathroom door squeezed very loudly when opening. Shower handle kept coming off.
Friendly staff. Nice looking rooftop pool
Guest User
July 17, 2024
Awesome location and for those that like the night life, super close to the bars and clubs. Convenient location and depending on the room, you can avoid the rooftop and outside noise, just ask.
Jasmin
January 24, 2023
Great location, right in the heart of 5th Avenue. Staff were lovely. The pool was amazing. Highly recommend this hotel
Guest User
September 24, 2022
The service was good. I had a good time staying there. I also enjoyed the the roof top swimming pool.
Guest User
February 29, 2024
As acomodações são amplas, confortáveis e muito acolhedora! A decoração para os recém casados foi um capítulo à parte! PARABÉNS ❣❣❣ Agradecimentos especiais para a colaboradora PAOLA! MUITO OBRIGADO ❣ Não posso deixar de elogiar os funcionários Erick, Emanuel, Octávio e, é claro, as meninas do café da manhã!
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amedeo
May 1, 2025
Beatifull stracture
Roberto
April 29, 2025
El agua esta salada,pregunté a la recepción y nadie me supo dar una explicacion ..
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Oscar Braulio
April 27, 2025
Muy buen hotel muy amables y servicio a la habitación exelente
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Private parking
Free
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport shuttle drop-off
Additional charge
Bicycle rental
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Transportation
Bicycle rental
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Front Desk Services
24-hour front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Spa
Additional charge
Public baths
Activities
Public beach
Eco tours
Off-site
Public Areas
No smoking in public areas
Garden
Smoking area
Elevator
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 11:30–12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2012
- Number of Rooms: 84
With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal.
Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk and luggage storage. A ferry terminal shuttle is available for a surcharge.
Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.
Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk and luggage storage. A ferry terminal shuttle is available for a surcharge.
Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.
Frequently Asked Questions
What is the cancellation policy for Hotel the Palm?
The cancellation policy for Hotel the Palm varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel the Palm?
What are the check-in and check-out times at Hotel the Palm?
Standard check-in time at Hotel the Palm is 15:00-18:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel the Palm?
What amenities and services are available at Hotel the Palm ?
Hotel the Palm offer top amenities and services include Shuttle service.What amenities and services are available at Hotel the Palm ?
Can I bring my pet inside the Hotel the Palm?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel the Palm.Can I bring my pet inside the Hotel the Palm?
How far is the Hotel the Palm from the closest airport?
The closest airport is Cozumel International Airport, and it is about 1 hour 38 mins from hotel by car (35.2 km).How far is the Hotel the Palm from the closest airport?
Is airport shuttle service offered by Hotel the Palm ?
Yes, at Hotel the Palm, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Hotel the Palm ?
About This Property
| Nearest Airport | Cozumel International Airport |
|---|---|
| Distance to Airport | 35.15KM |
| Average Price From | PHP6639 |
| Hotel Star Rating | 4 |