Hotel the Palm
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Hotel the Palm
Calle 8 Nte Mz 29-Lt 5, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Outdoor swimming pool
Spa
Private parkingFree
Priority airport pick-up
24-hour front desk
Luggage storage
Bar
Restaurant
All Amenities
Property Description
With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.6 mi (0.9 km) from Mamitas Beach.
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7.8/10
GoodCleanliness7.8
Amenities7.6
Location7.9
Service7.9
All 104 Reviews
Surroundings
Landmarks: Museo Frida Kahlo Riviera Maya
(<100m)
Landmarks: 3D Museum of Wonders
(100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Deluxe One Bedroom Suite Non smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Daily housekeeping
Check Availability
1
Palm King Room
1 King bed
Has window
Non-smoking
Daily housekeeping
Check Availability
1
Deluxe Two Bedroom Suite
Has window
Daily housekeeping
Check Availability
12
Standard Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
11
The Palm Loft Non smoking
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Electric fan
Check Availability
Signature Suite
1 King bed and 1 Sofa bed
Non-smoking
Daily housekeeping
Check Availability
7
Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
Hide Room Types
Guest Reviews
7.8/10
Good
104 reviews
Verified Reviews- Cleanliness7.8
- Amenities7.6
- Location7.9
- Service7.9
Average for similar properties in Playa del Carmen
AI Summary
The rooms are spacious and comfortable with praised beds and efficient air conditioning. Conveniently located in the heart of 5th Avenue, close to the beach, restaurants, and nightlife, ideal for exploration.
Guest User
January 11, 2025
Shower and bathroom door squeezed very loudly when opening. Shower handle kept coming off.
Friendly staff. Nice looking rooftop pool
Guest User
July 17, 2024
Awesome location and for those that like the night life, super close to the bars and clubs. Convenient location and depending on the room, you can avoid the rooftop and outside noise, just ask.
Jasmin
January 24, 2023
Great location, right in the heart of 5th Avenue. Staff were lovely. The pool was amazing. Highly recommend this hotel
Guest User
September 24, 2022
The service was good. I had a good time staying there. I also enjoyed the the roof top swimming pool.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Private parking
Free
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport shuttle drop-off
Additional charge
Bicycle rental
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Transportation
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Shuttle service
Additional charge
Bicycle rental
Airport shuttle drop-off
Additional charge
Front Desk Services
Tour and ticket booking service
Luggage storage
24-hour front desk
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Spa
Additional charge
Public baths
Activities
Public beach
Eco tours
Off-site
Public Areas
Elevator
No smoking in public areas
Smoking area
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Business Services
Conference room
Additional charge
Fax/copying service
Multi-function room
Accessibility
Accessible rooms available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 11:30–12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2012
- Number of Rooms: 70
With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.6 mi (0.9 km) from Mamitas Beach.
Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A ferry terminal shuttle is available for a surcharge.
Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.
Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A ferry terminal shuttle is available for a surcharge.
Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.