Palmaïa the House of AïA All Inclusive Wellness Resort
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All properties in Playa del Carmen
Palmaïa the House of AïA All Inclusive Wellness Resort
No.1 of Premium Hotels in Playa del Carmen
P.º Xaman - Ha, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Highlights
Ideal location
Sparkling clean
Top local pick
Lots to do
Pets welcomeShow more
Amenities
Outdoor swimming pool
Private beach area
Snorkeling
Spa
Massage room
Gym
Private parkingFree
Car rentals
All amenities
Property Description
With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.
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9.5/10
Amazing for people who love wellness and into spirituality who aren’t into alcohol and partying
All 101 reviews
Surroundings
Airport: Cozumel International Airport
(37.9 km)
Landmarks: Family water park
(310m)
Landmarks: Playa del Carmen Kiteboarding & Wingfoil Playacar
(440m)
Landmarks: Dressel Divers Playa del Carmen / Dive Shop - Dive Center
(750m)
Landmarks: Soka léase sas
(820m)
Landmarks: FIT&FUN Túcan-Quetzal
(820m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Family King Suite Ocean View
1 King bed and 1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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6
Family King Suite
1 King bed and 1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
King Suite with Bathtub
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
10
Family Master Suite Ocean View
Bedroom 1:1 Bunk bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
6
Family King Suite
1 King bed and 1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
9
Family Master Suite
Bedroom 1:1 King bed ● Bedroom 2:1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
King Suite with Bathtub Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
King Suite with Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Queen Suite with Ocean View
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
7
Queen Suite
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
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Guest Reviews
9.5/10
Amazing
101 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.5
- Location9.5
- Service9.5
Average for similar properties in Playa del Carmen
AI Summary
The amenities include a serene spa, well-equipped kids club, enjoyable bike rides, and an impressive gym. The staff provides excellent, genuinely caring service, making guests feel welcomed and pampered.
Constance
July 26, 2025
Amazing for people who love wellness and into spirituality who aren’t into alcohol and partying
Guest User
July 31, 2025
This is my second time to this wonderful oasis, first being in Jan this year. I am not someone who prefers to stay at all inclusive resorts. I typically stay at an Airbnb so I can cook for myself and explore. Palmaïa is unlike anywhere I have ever stayed in terms of its energy and offerings. The location is absolutely stunning for starters. I enjoy all of the classes they have - I could call out all of the instructors by name here if I remembered them all because they are consistently fantastic. The food is impressive and healthy. Also the spa cannot be missed - shoutout to Erika (reiki), LuLu (massage), Martha and Ruben! The entire team creates an amazing experience and it cannot be missed. The nomadic guides are like your own personalized concierge that truly go above beyond to ensure you have the experience you are seeking. This visit both Kasandra and Fernanda were such a joy. No detail was missed and they were so kind.
Guest User
July 30, 2025
It was an experience like no other. So peaceful. Amazing healthy food. Great activities that leave you feeling renewed. Perfect for solo travelers. Wellness retreats. And just reconnecting with yourself and others. Amazing staff that go above and beyond.
Guest User
July 23, 2025
Wir sind nach 24 Stunden Rückreise und mit Jetlag wieder gut zu Hause angekommen – aber wir vermissen das Palmaïa jetzt schon! Dieses Resort ist wirklich etwas ganz Besonderes. Es vereint luxuriöse Entspannung mit einer außergewöhnlichen Atmosphäre, die man so kaum woanders findet. Die gesamte Anlage ist wunderschön gestaltet – mit viel Liebe zum Detail, stilvoll, harmonisch in die Natur eingebettet, und einfach zum Wohlfühlen. Die Mitarbeiter:innen sind unglaublich herzlich, aufmerksam und authentisch – man spürt, dass hier mit Leidenschaft gearbeitet wird. Auch die Kommunikation vor Ort und im Vorfeld war erstklassig – unser Urlaubsassistent war jederzeit erreichbar und hat sich wunderbar um alles gekümmert. Das Essen war für uns ein echtes Highlight: kreativ, hochwertig, geschmacklich top und liebevoll präsentiert. Auch wenn unsere Kinder sich manchmal etwas schwer getan haben mit der veganen Ausrichtung, haben sie dennoch Leckeres gefunden. Vielleicht wäre es ein kleiner Verbesserungsvorschlag, die Kinderkarte um ein, zwei nicht-vegane Klassiker wie Pasta oder Chicken Fingers zu ergänzen – viele Kinder sind in dieser Hinsicht einfach noch nicht so offen. Für Erwachsene ist das kulinarische Angebot aber absolut auf höchstem Niveau. Die Kombination aus Wellness, Nachhaltigkeit, Achtsamkeit und Luxus macht Palmaïa zu einem wirklich einzigartigen Ort. Wir kommen ganz sicher wieder – mit ganzem Herzen und voller Vorfreude!
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Guest User
July 22, 2025
This is one of the most amazing places to restore your body, mind and spirit. It is a small, intimate resort with jungle yoga, an amazing beach, and several various wellness sessions. I travelled solo and ended up meeting many people throughout my stay. It was so wonderful. The restaurants are amazing and the taco truck is a highlight!
Guest User
July 21, 2025
Le meilleur resort. Impeccable , le service, les installations, les gens, les activités, La nourriture . Rien a reprocher. 10/10
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Guest User
July 21, 2025
Service was exceptional. Everyone was so kind and caring - those places where you can tell they just treat their employees well. From Kasandra, Fernanda, Oscar, and many others I can’t recall their names went above and beyond to make my experience unforgettable. Hope to be back!
Guest User
July 21, 2025
From the moment I saw the pics of Palmaia on Instagram I knew it was a place i needed to visit and let me tell you, it did not disappoint! The moment you step inside the reception area you are greeted with warm smiles and a delicious welcome drink. You are assigned nomadic guides that send you a list of activities for the day attached with beautiful messages, they would also make your dinner reservation, which was something I appreciated and had not received at other wellness resorts. My nomadic guides, Karen & Esteban were the best!! The grounds were immaculate, the food a work of art, the entire staff always greeted you with warm smiles, and a friendly greeting. The activities left me feeling light, rejuvenated, relaxed, and peaceful. The bike rides were my absolute favorite!! The beach bar was always a great time with the fire pit, DJ, and drinks. The ambiance in all of the restaurants were beautiful 😍 Ume was my favorite for dinner. Plantissa was my favorite for breakfast the ladies there are so sweet!! I can't forget Charly's Vegan Taco trunk that serves the best food!! Palmaia gave me the connections I craved, not only to nature but with others. Everyone I encountered on my journey was special, the conversations were authentic and oftentimes filled with laughter 🙏🏽 Thank you again to Karen and Esteban, Raul & Oscar, Daniel at Charly's Taco Truck, your kindness was appreciated and I will see you all soon 🙏🏽🥰
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Private beach area
Snorkeling
Off-site
Spa
Additional charge
Massage room
Gym
Private parking
Free
Car rentals
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Children's pool
Playground
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Valet parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Bar
Room service
Health & Wellness
Spa
Additional charge
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Body care
Snorkeling
Off-site
Yoga session
Foot bath
Activities
Beach umbrellas
Private beach area
Public Areas
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Children's pool
Business Services
Multi-function room
Conference room
Additional charge
Accessibility
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children aged 4 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$36.90 (approx. PHP 2,146.65) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 166
With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Palmaïa the House of AïA All Inclusive Wellness Resort?
The cancellation policy for Palmaïa the House of AïA All Inclusive Wellness Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Palmaïa the House of AïA All Inclusive Wellness Resort?
What are the check-in and check-out times at Palmaïa the House of AïA All Inclusive Wellness Resort?
Standard check-in time at Palmaïa the House of AïA All Inclusive Wellness Resort is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Palmaïa the House of AïA All Inclusive Wellness Resort?
What amenities and services are available at Palmaïa the House of AïA All Inclusive Wellness Resort ?
Palmaïa the House of AïA All Inclusive Wellness Resort offer top amenities and services include Shuttle service.What amenities and services are available at Palmaïa the House of AïA All Inclusive Wellness Resort ?
Does Palmaïa the House of AïA All Inclusive Wellness Resort provide breakfast?
No, Palmaïa the House of AïA All Inclusive Wellness Resort doesn't provide breakfast. Does Palmaïa the House of AïA All Inclusive Wellness Resort provide breakfast?
Can I bring my pet inside the Palmaïa the House of AïA All Inclusive Wellness Resort?
Pets are allowed on request at Palmaïa the House of AïA All Inclusive Wellness Resort. Charges may be applicable.Can I bring my pet inside the Palmaïa the House of AïA All Inclusive Wellness Resort?
How far is the Palmaïa the House of AïA All Inclusive Wellness Resort from the closest airport?
The closest airport is Cozumel International Airport, and it is about 1 hour 43 mins from hotel by car (37.9 km).How far is the Palmaïa the House of AïA All Inclusive Wellness Resort from the closest airport?
About This Property
| Nearest Airport | Cozumel International Airport |
|---|---|
| Distance to Airport | 37.91KM |
| Average Price From | PHP48563 |
| Hotel Star Rating | 5 |