Condo Casa del Arbol
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Carmen
Condo Casa del Arbol
Calle 21 Sur, C. 85 Sur con, Ejidal, Playa del Carmen, Quintana Roo, 77712, Mexico
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Amenities
Outdoor swimming pool
Airport pick-up
Luggage storage
Airport drop-off
Car rentals
Wi-Fi in public areasFree
Front desk (limited hours)
Tour and ticket booking service
All amenities
Property Description
Located in Playa del Carmen (Ejidal), Casa del Árbol Condo is within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This aparthotel is 1.9 mi (3 km) from Playa del Carmen Main Beach and 3.2 mi (5.2 km) from Mamitas Beach.
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7.8/10
Everything excellent
All 66 reviews
Surroundings
Airport: Cozumel International Airport
(21.4 km)
Landmarks: Domo forjadores
(330m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Deluxe Penthouse, 1 Bedroom, Executive Level
1 bunk bed and 1 king bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
10
Superior Apartment, Multiple Beds, Kitchenette
2 sofa beds and 1 king bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
16
Standard Apartment, 1 King Bed With Sofa Bed, Kitchenette
1 bedroom: 1 king bed | 1 living room: 1 sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
10
Exclusive Penthouse, 1 King Bed
1 king bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Junior Apartment, 2 Bedrooms, Kitchenette
2 bedrooms: 2 bunk beds 1 sofa bed and 1 king bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
7.8/10
Good
66 reviews
Verified Reviews- Cleanliness7.9
- Amenities7.8
- Location7.8
- Service7.9
Average for similar properties in Playa del Carmen
AI Summary
Guests praise the reception staff for their excellent and helpful service. The accommodation is consistently described as very clean and well-maintained, contributing to a pleasant stay experience.
Guest User
January 22, 2024
The room is not bad, but the photos are greatly embellished. Everything is quite old. No pans or forks. In general, there is a kitchen, but with such equipment you can’t cook anything. Not a comfortable mattress.
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Pavel
January 20, 2024
Everything excellent
Original TextTranslation provided by Google
Guest User
February 29, 2024
Definitely not for you if you work remotely or if you need comfort and just chill. We had 4 days without internet (management did nothing about it, except coming up with excuses), we had 1 complete day without water and electricity (again management did nothing about it, except coming up with excuses). Staying at Condo Casa del Arbol was terrible. We were charged a big amount for the stay, and we hoped it would pay off, but the stay even for a month is not worth more than $400. We read some reviews and there were people mentioning that there were items broken, and they don't do maintenance to the place. We were skeptical, but we understood that all bad comments were truth. Management does nothing, it is all about the money, but they don't maintain the hotel. It looks like an old Hotel, and it is quite far from the center. The staff was very helpful at all times. They made the experience more valuable. We had many incidents with the property and basically the staff were trying to help us out while management didn't take any action.
Samantha
April 16, 2025
The overall stay was good and the price was very reasonable for what was offered. However, we were given a different room than the one we originally booked, which was disappointing. While the alternative room was still open clean and comfortable, it didn’t have the specific features or layout we were expecting, like a loft bed we had anticipated for our 9 year old son. It would’ve been helpful to have been notified in advance or offered a choice. That said, the service was decent and the location worked well for our needs as we spent a majority of our time out exploring.
Guest User
February 9, 2023
Buen lugar para relajarse y estar tranquilo, y más estando convaleciente, supermercado cercano y tiendas de abarrotes también cercanas, el hotel cuenta con máquina de vending, solo el único detalle los restaurantes están bastante alejados.
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Verified traveler
March 17, 2025
No hot water in the showers.
Verified traveler
March 14, 2025
Very clean 👍
Liliane
March 11, 2025
My room was very spacious. It was clean I enjoyed the two balconies and the bed was very comfortable m.
Dishes, pots and pans were not the greatest, but if you complain, I managed to get two brand new frying pans! In the kitchen, I only had one water faucet, cold water. I had to hear my water for dishes. That wasn’t too bad. They did not supply drinking water. That was a tough one, because my water supply was transported on my back (71 yrs old). The staff were friendly except for one sour puss at the office. Zucette was in the office was a sweetheart! Language barrier with all the staff
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Airport pick-up
Additional charge
Luggage storage
Airport drop-off
Additional charge
Car rentals
Wi-Fi in public areas
Free
Outdoor swimming pool
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Parking
Transportation
Car rentals
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Front desk (limited hours)
Tour and ticket booking service
Express check-in and check-out
VIP check-in service
Safe at front desk
Luggage storage
Languages Spoken
English
French
Italian
Spanish
Public Areas
Elevator
Smoking area
Garden
Safety & Security
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]07:00–23:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2018
- Number of Rooms: 30
Located in Playa del Carmen (Ejidal), Casa del Árbol Condo is within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This aparthotel is 1.9 mi (3 km) from Playa del Carmen Main Beach and 3.2 mi (5.2 km) from Mamitas Beach.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Local cuisine breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 30 air-conditioned rooms featuring kitchens. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided once per stay.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Local cuisine breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 30 air-conditioned rooms featuring kitchens. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided once per stay.
Frequently Asked Questions
What is the cancellation policy for Condo Casa del Arbol?
The cancellation policy for Condo Casa del Arbol varies depending on the type of room and booking conditions.What is the cancellation policy for Condo Casa del Arbol?
What are the check-in and check-out times at Condo Casa del Arbol?
Standard check-in time at Condo Casa del Arbol is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Condo Casa del Arbol?
Can I bring my pet inside the Condo Casa del Arbol?
As much as we love pets, unfortunately, we are unable to accommodate them in Condo Casa del Arbol.Can I bring my pet inside the Condo Casa del Arbol?
How far is the Condo Casa del Arbol from the closest airport?
The closest airport is Cozumel International Airport, and it is straight line distance from hotel: 21.4 km.How far is the Condo Casa del Arbol from the closest airport?
Is airport shuttle service offered by Condo Casa del Arbol ?
Yes, at Condo Casa del Arbol, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Condo Casa del Arbol ?
About This Property
| Average Price From | PHP2463 |
|---|---|
| Hotel Star Rating | 3 |