Menesse the City by Casago
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Carmen
Menesse the City by Casago
Av. Constituyentes S/N, Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77720, Mexico
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Amenities
Indoor swimming pool
Outdoor swimming pool
Spa
Massage room
Gym
Private parkingFree
Airport pick-up
24-hour front desk
All amenities
Property Description
Located in Playa del Carmen (Downtown Playa del Carmen), this condo is within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This condo is 0.6 mi (1 km) from Mamitas Beach and 5.6 mi (9 km) from Xplor Theme Park.
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2.0/10
Cleanliness2.0
Amenities2.0
Location2.0
Service2.0
All 5 reviews
Surroundings
Airport: Cancun International Airport
(55.5 km)
Landmarks: Kiosco Gonzalo Guerrero
(310m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
19
City Studio, Non Smoking
1 queen bed
Non-smoking
Air conditioning
Private bathroom
City view
Electric fan
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Guest Reviews
2.0/10
5 reviews
Verified Reviews- Cleanliness2.0
- Amenities2.0
- Location2.0
- Service2.0
Average for similar properties in Playa del Carmen
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.
Guest User
February 29, 2024
DO NOT STAY HERE unless you go to bed at 8pm and have no life or friends! THE STAFF WILL HARASS YOU WORSE THAN PRISON GUARDS! Yesterday at 8pm I was watching Youtube on my iPad (hardly any volume) and they knocked on my door, harassing me and telling me to lower the volume. They literally patrol the hallways placing their ears against your door to try to hear the slightest noise and then they will knock on your door and harass you. This is the 2nd time this has happened in just a few weeks. What is this place? A prison? I had more freedom living at home with my parents as a teenager than I do here as a grown man. If you are a single guy or gal and go out and meet someone here in “vacation land” you can FORGET IT. THEY WILL NOT LET YOU BRING IN A VISITOR PAST MIDNIGHT? ***??? Again…Is this a prison? I tried to get a reservation to use the gym while no one else was in the gym and they would not let me use the gym because reservations were only “on the hour.” Again…WTF? Finally, there is no cold water. Try to take a cold shower during the hottest part of the day and even the cold water is super hot.
Guest User
May 16, 2024
I stayed here through an Airbnb. The bedroom smelled like feet and the bed was super uncomfortable. I canceled my whole Airbnb account because of this experience. The check in process was frustrating, no communication between the hotel and the host, both disparaging the other. They were super friendly before I wanted to cancel after 24 hrs. They also wanted me to leave immediately and refused to even refund me partially. 1400 lost but a valuable lesson learned.
Guest User
September 11, 2022
Be careful when reserving this airbnb, they are not careful and their showers are in poor condition, they even had mold on their heads, sometimes the shower or the water stank regardless of not using it, apparently the beds are not even cleaned, because I got allergies in my skin and I have swelling all over my body and I had to go to the doctor and I certify that it was superficial that only happens when we sleep in strange places and they do not have good sanitation and if you leave a bad review the host gets upset and writes to you, it was not even done responsible for what happened instead he only got more upset for leaving a bad review, instead he is not even responsible for addressing the situation, he tells you to go clean the room but he never does and in the end I was paying but he never tells you, I stayed in an airbnb days before and I never had anything on my skin, I had to go to my country and treat myself because I even had to spend on medicines
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Guest User
August 8, 2022
It was a nightmare!! the person who attended us is called America, and they had never treated us that way, they invented that we were staying more than the registered people and one day they lowered the light switch, the owner of studio 305 can confirm with his camera that It wasn't like that, and even so, they continued to harass us all the time, they made my stay hell🤬🤬🤬
Original TextTranslation provided by Google
Guest User
August 6, 2022
The room I stayed in was very nice but the service is lousy, at 12:00 at night they cut off my electricity because 5 people were staying in my room when there were only 3 people, the extremely rude and rude employees, I do not recommend them at all!!!!
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Bar
Airport drop-off
Additional charge
Business center
Playground
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Playground
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Languages Spoken
English
Polish
Spanish
Russian
Food & Drink
Bar
Lobby bar
Health & Wellness
Massage room
Spa
Additional charge
Gym
Public Areas
Picnic area
No smoking in public areas
Elevator
Facilities for Children
Playground
Business Services
Business center
Safety & Security
Smoke detector
First aid kit
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 16:00–21:30
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$1,674.69 (approx. PHP 5,157.48) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 1
Located in Playa del Carmen (Downtown Playa del Carmen), this condo is within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This condo is 0.6 mi (1 km) from Mamitas Beach and 5.6 mi (9 km) from Xplor Theme Park.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this condo include complimentary wireless internet access and a picnic area.
Grab a bite from the snack bar/deli serving guests of this condo. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself comfortable in this air-conditioned condo, featuring a kitchenette with a refrigerator and a stovetop. There's a private balcony. A flat-screen television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a safe and a microwave.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this condo include complimentary wireless internet access and a picnic area.
Grab a bite from the snack bar/deli serving guests of this condo. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself comfortable in this air-conditioned condo, featuring a kitchenette with a refrigerator and a stovetop. There's a private balcony. A flat-screen television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a safe and a microwave.
Frequently Asked Questions
What is the cancellation policy for Menesse the City by Casago?
The cancellation policy for Menesse the City by Casago varies depending on the type of room and booking conditions.What is the cancellation policy for Menesse the City by Casago?
What are the check-in and check-out times at Menesse the City by Casago?
Standard check-in time at Menesse the City by Casago is 16:00-21:30 and check-out time is 12:00.What are the check-in and check-out times at Menesse the City by Casago?
What amenities and services are available at Menesse the City by Casago ?
Menesse the City by Casago offer top amenities and services include Shuttle service.What amenities and services are available at Menesse the City by Casago ?
Can I bring my pet inside the Menesse the City by Casago?
As much as we love pets, unfortunately, we are unable to accommodate them in Menesse the City by Casago.Can I bring my pet inside the Menesse the City by Casago?
How far is the Menesse the City by Casago from the closest airport?
The closest airport is Cancun International Airport, and it is about 47 mins from hotel by car (55.5 km).How far is the Menesse the City by Casago from the closest airport?
Is airport shuttle service offered by Menesse the City by Casago ?
Yes, at Menesse the City by Casago, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Menesse the City by Casago ?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 55.48KM |
| Average Price From | PHP4451 |
| Hotel Star Rating | 3 |