Santuario Playa
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Carmen

Santuario Playa

1 Av. Norte entre Calle 24 y 26, Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77710, Mexico
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Highlights
Delicious breakfast
Pets welcome
Lots to do
Amenities
Outdoor swimming pool
Massage room
24-hour front desk
Luggage storage
Playground
Wi-Fi in public areas
Tour and ticket booking service
Express check-in and check-out
All amenities
Property Description
Santuario Playa is in the heart of Playa del Carmen, within a 5-minute walk of Mamitas Beach and Playa del Carmen Main Beach. This hotel is 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal and 2.2 mi (3.6 km) from Playacar Golf Club.
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7.7/10
Good
Cleanliness7.7
Amenities7.6
Location7.8
Service7.8
All 90 reviews
Surroundings
Airport: Cancun International Airport
(56.2 km)
Landmarks: Deportivo Mario Villanueva Madrid
(330m)
Landmarks: Quinta Avenida
(350m)
Landmarks: Turismo Channel
(350m)
Landmarks: Louis Tussaud's Museo de Cera Playa del Carmen
(380m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Master Suite 2 Double Beds
14

Master Suite 2 Double Beds

Bedroom 1:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Presidential Suite
8

Presidential Suite

Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Guest Reviews

7.7/10
Good
90 reviews
Verified Reviews
  • Cleanliness7.7
  • Amenities7.6
  • Location7.8
  • Service7.8
Average for similar properties in Playa del Carmen
Most Mentioned
AI Summary
The staff delivers exceptional service, creating a welcoming atmosphere. Guests appreciate the complimentary breakfast and convenient beach proximity. However, there are no notable disadvantages mentioned in the reviews.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 9, 2025
처음 호텔을 선택 할 때 날짜을 잘못 선택해 다시 호텔을 예약하고 그곳에서 숙박을 할때 잘못 예약한 예약을 취소 요청을 했는데도 전혀 관심을 가지지도 않고 그냥 웃기만 하네요.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 22, 2025
Excelente ubicado. Al lado de la quinta avenida y muy cerca de la playa. Personal amable y el desayuno incluido muy bien
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E‍l‍e‍n‍a‍ ‍D‍z‍u‍t‍s‍e‍v‍a
December 21, 2024
Very nice and cozy hostel with a beautiful courtyard: lots of greenery, sculptures, tables. There is a swimming pool. The staff is very nice and friendly, always ready to help! Breakfasts in the cafe are delicious, the staff in the cafe is also very nice! The rooms are huge, there is a large kitchen-living room. A small inconvenience was the lack of Wi-Fi in the room, you had to go down to the 1st floor to use the Internet. Also, there is no door to the shower, and in addition to the shower, there is also a common closet with lockable cabinets. The shower is simply covered with a curtain (both the room itself and the shower stall). The location of the hostel is wonderful! 3 minutes to the beach and 1 minute to 5th Avenue (in the evening, you can hear music from the street from the cafe below in the room). Overall, I really enjoyed staying at this hostel!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 29, 2024
Great location with Bars at every corner. I booked a private room with 2 queen size beds and kitchen with small living room. Staff was great but WiFi couldn’t reach the room so that wasn’t the best. Overall giving this hostel 8/10
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 29, 2024
Excellent location. One block from 5th ave. Restaurants, shopping, night life right at the corner. It’s a very tradicional place. We definitely will be back here. Javier is a supper host and very friendly. All time he helps us and gave us advice about anything we needed.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2025
Si pagas una estancia es con todo los servicios no te dejan tomar en área de piscina se fue el agua el refrigerador falló lastima la administración anterior no era así salias de tu cuarto y te atendían al 100% nunca tuvimos problemas aunque en area de piscinas todos con vivían contentos ahora entiendo x q no hay gente.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 29, 2024
I was very fascinated by the hostel and its facilities. But I loved the service and attention of the receptionist Javier more. He is very intelligent and a very good local guide, he recommends places for all kinds of people and activities. And above all very nice, I will return just to feel at home with Javier's warm service. 💚
V‍i‍c‍t‍o‍r‍i‍a‍'‍s
April 29, 2025
Not a great area very noisy. No help

Services & Amenities

Outdoor swimming pool
More Amenities
Internet
Outdoor swimming pool
Parking
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 11:30–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
Extra crib: Free

Breakfast
TypeWestern
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$152.15 (approx. PHP 467.47) per pet per night

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 24
Santuario Playa is in the heart of Playa del Carmen, within a 5-minute walk of Mamitas Beach and Playa del Carmen Main Beach. This hotel is 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal and 2.2 mi (3.6 km) from Playacar Golf Club.

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.

Grab a bite from the snack bar/deli serving guests of Santuario Playa. A complimentary continental breakfast is served daily from 7:30 AM to 9:00 AM.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 28 air-conditioned rooms featuring LCD televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Frequently Asked Questions

What is the cancellation policy for Santuario Playa?

The cancellation policy for Santuario Playa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Santuario Playa?

Standard check-in time at Santuario Playa is 15:00 and check-out time is 12:00.

Does Santuario Playa provide breakfast?

Yes, Breakfast is offered at Santuario Playa. Breakfast option(s): Western.

Can I bring my pet inside the Santuario Playa?

Pets are allowed on request at Santuario Playa. Charges may be applicable.

How far is the Santuario Playa from the closest airport?

The closest airport is Cancun International Airport, and it is about 49 mins from hotel by car (56.2 km).

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport56.21KM
Average Price FromPHP4875
Hotel Star Rating3