Hotel Metropolitan Playa 3 Sup

My 51 year long review My first family holiday abroad was to this hotel in 1974 age 8 years old with a DAN AIR flight from Gatwick, at the end of the holiday was a huge storm so our flight was delayed, we were offered an extra week for free as the airline had missed their slot. We stayed he quite a few times Our waiters in the 70s were fantastic and funny and warm, it didn1t matter what we children asked them, the reply was always "un momento" in a mock cross tone, which had us kids in stiches every time, in those times it was 3/4 German and 1/4 English, a culture shock was queuing - we understood it but the Germans either didn`t understand it or as it felt, ignored it, breakfast was a buffet, but the Germans would take all the bacon and sausages and eggs on the first couple of days, after this the waiters would make them wait and allow us brits through first, a couple of days later this it was first come first served again but the Germans understood manners now The walk to the beach was a lot closer in those days, as the town expanded the beach moved a long way back to add reclaimed land for hotels and bars and the beach road Cats a and Dogs - strays were all over the place back in the 70s and they were just the norm, no-one bothered about them as they were happy and always well fed, pets would run away from home because the food was better along the sea front Our aircraft was a DC10 originally a Laker Airways plane, the co-pilot on the way there was my dad, he disappeared as soon as we got on the plane and said triumphantly after he return to our seats after the plane landed "how was my landing". Dad was deputy superintendent air traffic control West Drayton London, on hearing he was on the flight the captain invited him to the co-pilots chair, dad was originally RAF 367 Sig/Int so he knew his way around a flight deck, what a cool way to start your holiday My mum moved to Mallorca in 1988 so I have popped in to this hotel so many times to see it evolve, even in the 90s decline when the Greek islands dominated the holiday market this hotel was always spotless, staff always warm and genuinely happy to help you and the holiday makers were all very happy I am sure you will have life long happy memories of your time spent here

Me and my partner were initially happy with our experience. We encountered three lovely staff members at reception, and after we had a problem on our first day with our room, we were immediately given a new, larger one. Our biggest disappointment was the staff in the breakfast room and the breakfast itself. It was so bad that we decided on our last days not to go there, so it doesn't ruin our moods. I almost wanted to ask for my money back. The warm foods like bacon, beans and eggs were always served cold, there was no heating whatsoever like with other hotels where the food is being heated. We had a very disappointing experience with the breakfast staff. Despite the room being nearly empty, a staff member insisted we sit where she wanted, rather than allowing us to choose our own spot. While we were still finishing our meal, she interrupted us and asked us to leave. I politely apologized in Spanish, but she just dismissed us with a curt "sí, sí, sí" and walked away. We noticed she behaved the same way with other guests too. Throughout breakfast, staff members were constantly walking around, being loud and clearing tables before guests were done eating. My boyfriend had just finished his coffee when a younger staff member took the mug directly out of his hand. Overall, the breakfast staff were unprofessional and rude. In all the hotels we’ve stayed at, guests are usually allowed to finish their meal in peace before tables are cleared. This was not the case here. PS.: Breakfast from 8-10AM is not enough time get up in the morning and get ready properly and then eat as well. We were often short in time and had only one hour left to eat & grab food. 7-11AM would be a more appropriate time-frame for travelers. Additionally, the toilet was crooked and the sink in the bathroom almost came off. The shower was leaking. All of this should be fixed as well.