Universal Hotel Neptuno - Adults Only
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1 night
1 room, 2 adults, 0 children
All properties in Playa de Palma
Universal Hotel Neptuno - Adults Only
Carrer del Llaüt, 34, Playa de Palma, Balearic Islands, 07600, Spain
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Amenities
Golf course
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Massage room
Gym
Airport pick-up
24-hour front desk
All amenities
Property Description
A stay at Universal Hotel Neptuno - Adults Only places you in the heart of Palma de Mallorca, a 1-minute drive from Playa de Palma and 6 minutes from El Arenal Beach. This beach hotel is 8.4 mi (13.6 km) from Plaza Espana and 10.2 mi (16.4 km) from Plaza Mayor de Palma.
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7.7/10
Everything is great, the breakfast is amazing, the staff is very friendly! Everything is awesome
All 52 reviews
Surroundings
Airport: Palma De Mallorca Airport
(7.8 km)
Train: Estació Intermodal
(14.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Double Room with Balcony
2 Single bed or 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shampoo
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7
Junior Suite, Balcony, Sea View (Lateral)
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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7
Double Room with Balcony and Sea View
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
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8
Double Room with Balcony and Partial Sea View
2 Single bed or 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
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6
Junior Studio Suite, Sea View (Frontal)
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shampoo
Check Availability
4
Junior Suite, Terrace (Lateral)
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shampoo
Check Availability
8
Suite, Sea View (Lateral)
Bedroom 1:2 Single bed
Non-smoking
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Guest Reviews
7.7/10
Good
52 reviews
- Cleanliness7.7
- Amenities7.7
- Location7.7
- Service7.7
Average for similar properties in Playa de Palma
Review summary
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Location: Conveniently located near the beach, making it ideal for those seeking a lively and vibrant area. Many users appreciated its proximity to entertainment spots and bars, although this may not suit all types of travelers.
Guest User
July 8, 2025
入住體驗差到想連夜逃離！早上被酒店工作人員毫無徵兆地刷房卡開門，半夢半醒間聽到門鎖響動，那種被侵犯私隱的恐懼感至今沒消，全程沒有任何提前溝通，敢問這是把客人的安全當兒戲嗎？
更離譜的是早餐，明明還在供應時間內，想多要一杯水都被服務員冷冰冰拒絕，態度拽得像欠了他幾百萬。住了這麼多酒店，第一次遇到服務和安全意識雙離線的，設施舊就算了，連最基本的尊重和保障都沒有，真心勸大家避雷，誰來誰後悔！
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Yazan
June 11, 2025
Perfekt
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0.01%
June 6, 2025
The housekeeping staff barged in several times by swiping their cards, showing no respect for the privacy of the guests. They did not come to clean after being told that they would clean later. There was no cleaning work during the 4-day stay. It was also very noisy, and it was often not quiet downstairs until after 1 a.m.
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Guest User
April 15, 2025
There were drunk foreigners running wildly in the corridor in the middle of the night, which scared me so much that my heart was pounding. There are so many ** in the hotel! ! ! ! Ah, the breakfast in the hotel is particularly unpalatable and the environment is not good.
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Guest User
October 27, 2024
First of all, it seemed to be an area with a lot of Germans, and there were a lot of entertainment places around, and a lot of black street vendors who felt a bit humble. I wouldn't recommend it to Koreans. The facilities weren't clean and the drainage wasn't good, so it was uncomfortable. The bedding wasn't very clean either, so ㅠㅠ I just covered myself with the bedding and didn't sleep. The breakfast was just okay to eat, and I didn't use the pool. Parking is on the street.
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Volodymyr Moroz
April 7, 2023
Everything is great, the breakfast is amazing, the staff is very friendly! Everything is awesome
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Guest User
July 12, 2025
La struttura è personale la posizione la pulizia tutto eccellente, una disponibilità infinita, è il servizio del distributore d'acqua l'ho trovato valido e geniale.
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716ren_g
June 3, 2025
Wir haben wohl schon über 40x ein Universal-Hotel gewählt, damit wir eine gewisse minimale Qualität antreffen. Das Zimmer war weitgehend in Ordnung, allerdings wurde die Toilette nicht repariert und der Möwen-Kot auf der Terrasse wurde drei Tage nicht geputzt. Auch die Klimaanlage war nur bedingt einsetzbar. Auch das Essen war nicht überzeugend. Natürlich hatten wir mitten im Ballermann mit Lärm gerechnet, es war aber dann doch auch Nachts mehr als notwendig und mehr als angenehm. Insgesamt wären grössere Anstrengungen notwendig, um hier ein Hotel mit **** zu organisieren.
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Services & Amenities
Most Popular Amenities
Golf course
Off-site
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Massage room
Gym
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Car rentals
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Indoor swimming pool
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Parking
Transportation
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
Italian
French
Spanish
German
Catalan
Food & Drink
Bar
Snack bar
Halal meals provided
Health & Wellness
Massage room
Sunbathing area
Golf course
Off-site
Gym
Public Areas
No smoking in public areas
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Safety & Security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€15.00 (approx. PHP 1,006.02) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 100
A stay at Universal Hotel Neptuno - Adults Only places you in the heart of Palma de Mallorca, a 1-minute drive from Playa de Palma and 6 minutes from El Arenal Beach. This beach hotel is 8.4 mi (13.6 km) from Plaza Espana and 10.2 mi (16.4 km) from Plaza Mayor de Palma.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on the shuttle (surcharge), which operates within 30 meters.
Satisfy your appetite with Mediterranean cuisine at PM1114, a beachfront restaurant, or grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a bus station shuttle are provided for an additional charge.
Make yourself at home in one of the 100 air-conditioned rooms featuring espresso makers and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on the shuttle (surcharge), which operates within 30 meters.
Satisfy your appetite with Mediterranean cuisine at PM1114, a beachfront restaurant, or grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a bus station shuttle are provided for an additional charge.
Make yourself at home in one of the 100 air-conditioned rooms featuring espresso makers and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Universal Hotel Neptuno - Adults Only?
The cancellation policy for Universal Hotel Neptuno - Adults Only varies depending on the type of room and booking conditions.What is the cancellation policy for Universal Hotel Neptuno - Adults Only?
What are the check-in and check-out times at Universal Hotel Neptuno - Adults Only?
Standard check-in time at Universal Hotel Neptuno - Adults Only is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Universal Hotel Neptuno - Adults Only?
What amenities and services are available at Universal Hotel Neptuno - Adults Only ?
Universal Hotel Neptuno - Adults Only offer top amenities and services include Shuttle service.What amenities and services are available at Universal Hotel Neptuno - Adults Only ?
Can I bring my pet inside the Universal Hotel Neptuno - Adults Only?
As much as we love pets, unfortunately, we are unable to accommodate them in Universal Hotel Neptuno - Adults Only.Can I bring my pet inside the Universal Hotel Neptuno - Adults Only?
How far is the Universal Hotel Neptuno - Adults Only from the closest airport?
The closest airport is Palma De Mallorca Airport, and it is about 13 mins from hotel by car (7.8 km).How far is the Universal Hotel Neptuno - Adults Only from the closest airport?
Is airport shuttle service offered by Universal Hotel Neptuno - Adults Only ?
Yes, at Universal Hotel Neptuno - Adults Only, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Universal Hotel Neptuno - Adults Only ?
About This Property
| Nearest Airport | Palma De Mallorca Airport |
|---|---|
| Distance to Airport | 7.82KM |
| Nearest Train Station | Estació Intermodal |
| Distance to Train Station | 14.78KM |
| Average Price From | PHP20449 |
| Hotel Star Rating | 4 |