Guest User
October 24, 2024
This was our second visit to the hotel. First the positives - the food in the main restaurant is excellent, fresh and varied at each meal and our sea view room was clean and well maintained. Staff were friendly. The negative - as others have commented, there are not enough staff in the restaurants, so you can easily wait 20 mins just to get a drink or have dirty plates removed. It's not the staff's fault, it's the management not having enough of them on duty. The same situation is found in the piano bar. My tip is to get in and sat down as soon as these places open, as it is easier to get the staff's attention. Whilst we did enjoy our week at the hotel, I think there are others in Playa Blanca that we will visit in the future.