Boutique Hotel H10 White Suites - Adults Only

Quite a lot of older folk staying at the hotel during my stay, however this did not bother me in the slightest. Clean room, friendly staff, and lovely breakfast. Great location- five minute walk (if even) to Playa Dolarada and shop across the road. Thank you.

We have had only excellent experiences with H10 hotels so was very disappointed with White Suites. The good : The staff were very friendly and worked hard but they had to because it was very obvious that they were understaffed(maybe they had difficulty recruiting or more likely a management decision in my view) , Our room wasn't ready on arrival even though it was 5pm ( short staffed)but we were offered another temporarily where we could shower, which was appreciated. Thanks there to the guest relations guy (didnt get his name) but he was great all week always wanting to help if needed. The room was a deluxe with the private shared pool, newly renovated and good quality (we had to pay extra for this). The not so good: The food was of a poor standard, I know we are all different when it comes to this but even if you try and get over the fact that it was nearly always luke warm the basic quality of the ingredients was well below H10 standards. Poor choice of prepared salad dishes at lunch only once did they serve a simple bowl of tuna or sardines, thats not expensive surely. The cooked to order meat and fish was not of good quality either, dinner & lunch. Overall not good The general areas of the hotel are just too small for the number of guests. Very difficult to get a sunbed with a functioning brolly (lots reserved by 9am it was quite amusing when there was a downpour one morning and the towels etc. got soaked). The dining room is manic, nowhere to sit for the evening entertainment which was at the pool bar, the lobby bar small with very uncomfortable chairs only 1 sofa. I dont want to be negative but we wont be returning to the White Suites, it was not cheap so I was relying on our other H10 hotel experiences expecting to get value for money, sadly not. The H10 Timanfaya Palace at the other side of the port is so much better and will go there instead next time we visit Playa Blanca

Couldn't agree more with the negative reviews of this hotel, which cover many areas for improvement. Our first suite, though I use that term loosely, was a very poor standard also worn out and dirty. Wasted time trying to get support from our our operator Easyjet, who failed to acknowledge the standard of the hotel was not as represented. Their part of the contract was discharged when we were moved to a "refurbished" room on the second day but the room had an awful drain/damp smell but we knew there were no other refurbished rooms available. Whole pemises needs big investment, furniture and fixtures faded and had their day, pool needs maintenance,options in restaurant and in the pool bar very poor. Some restaurant staff rude, its small, dated, worn and not enough space or staff to manage the number of guests. Lots of smoking at pool side and in the pool bar. Come on H10 expected better and won't use the chain again. This premises is 2 star and best, spend your hard earned at much better options. Suggest that some of the single positive reviews here are posted by someone who has a vested interest in this hotel, make of that what you will.