Fairfield Inn & Suites Dallas Plano

Better for business travel.

We came here for a friends wedding. The hotel was very nice and clean. The staff was also very nice. Great service! The only thing we saw was a little bit of an issue was the drains in both shower and sink. They were very slow to drain the water.

the following are the comments i just mailed to Marriott since their online form rejected everything i tried to type into the space for name of establishment, a requirement for my words to be submitted. you can't agree on exactly what the name of your hotel is on Plano Parkway in Plano, Texas. supposedly it was Marriott Bonvoy but your form rejects this when i type it in. i have wasted too much time typing in the various names you use, only to have them all rejected so i will have to print this and mail it to you.i cancelled my reservation at La Quinta and stayed here because they had no wifi. the room was not as nice as but more expensive than where i had planned to stay. there was no teakettle for me to heat my own water. every time i turned on the tv it was in Spanish and the message said no signal and charging. the receptionist couldn't offer any suggestions. later an attempt to call the front desk didn't go through and after i walked downstairs again to ask what the number was she couldn't tell me! when i tried to use the wifi i was required to choose my own password. water from the thermos dispenser downstairs wasn't hot enough to make my coffee. water accumulated around the bathroom sink and dripped to the floor. this is supposed to be a no-smoking hotel but the room stank of cigarette smoke drawn in by the air conditioner