Hugh lili
October 18, 2024
The movement line for check-in in the lobby can be strengthened, and the training of personnel in guiding guests can be further strengthened.
It was a rainy day to stay overnight. My girlfriend got off the car and went to the lobby to check in. The waiter told her to park the car in the basement and then come back up. It was raining and she slipped on the slope at the exit of the parking lot and walked to the lobby in the rain.
Was a bad experience.
After checking in, because I had luggage, I didn’t see the attendant asking if I could help with the luggage.
Guests who go to stay for the first time may not know which direction to go. The hotel can have clearer signs on the main passages to make it more clear.
The advantage is that it integrates a shopping mall and a cash box, which is quite suitable for guests who want to sing.
However, only a few of the food stores that I went to the mall on that day (Monday) were open.
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