Pickering Hotels with Wi-Fi

On checking in was told “Only government issued ID!” Offered my Canadian passport or health card. Was told ‘Only a drivers license will do.’ Receptionist was rude. As if I can produce a drivers license on demand. She looked at me as if it were my fault. Hotel policy! Now she had a’too bad for you lady!’ expression on her face. Another lady came out from the back and suddenly I was ok. Given a second floor room after asking for first floor because of our dog. “Hotel is full!” (9pm parking lot virtually empty). Our dog got stressed over the tiled stairs and refused to go up. From her desk the receptionist could see this. Suddenly a 1st floor room was available. Was told on checkout the generally drivers license is the preferred ID .Also told that somewhere it is written in TINY print as policy. ’Tiny’ his word not mine. Never did find it. If they can notify you in bold print about the $250 precharge, they can in same bold print notify you of the ID issues. Extremely bad service! Also was told that the reason they do not like passport or health card photo ID as their staff should not have that info available to them! (think about that for a minute!). Have traveled all over the world and never had an issue like this before. Won’t be using the Comfort Inn chain ever again! If you have a pet..ok…otherwise go to the Ajax Hilton where we always get the best service available.

We have stayed twice a month for 3 to 5 days at a time every month from April to August. Absolutely love the hotel. We did a previous review and issues were resolved. No resort fees so far. Beds are so comfortable and pillows firm unlike the ones that disappear when you lay your head on them. The ****** is what will keep us from going back. Very tight machines. Small wins but nothing worth mentioning and certainly not amounts that I even remember. Bring snacks as there isn’t a place to get reasonably priced snacks. A chocolate bar in the Vending machine costs 2.75.