Best Western Ambassador Motor Lodge
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1 night
1 room, 2 adults, 0 children
All properties in Pialba
Best Western Ambassador Motor Lodge
Motel
Renovated in 2025
296 Esplanade, Pialba, Queensland, 4655, Australia
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Highlights
Lots to do
Newly renovated
Free parkingAmenities
Outdoor swimming poolFree
Private parkingFree
Luggage storage
Taxi booking service
Business center
Wi-Fi in public areas
Laundry room
Saltwater pool
All amenities
Property Description
Guests staying at this motel can choose from a range of well-presented rooms to satisfy their travelling needs. Each spacious room features comfortable beds, large bathrooms with hairdryer and complimentary toiletries, complimentary high-speed reliable wireless Internet access, reverse cycle split system air conditioning, smart TVs, iron and full size ironing board, refrigerators and tea/coffee making facilities and more. The Best Western Ambassador Motor Lodge also offers undercover off street parking, a laundry and dry-cleaning service, a fully-equipped self-service laundry, plunge pool and BBQ area. The Best Western Ambassador Motor Lodge is ideally located on the Esplanade opposite a lovely sandy beach, ocean walk and bike path. Many restaurants and cafes are within walking distance. This hotel is not pet friendly, no pets permitted onsite. We are also only 200 meters walk from the major shopping and business district and within close proximity to several tourist attractions like WetSide® Water Education Park. The Best Western Ambassador Motor Lodge makes a wonderful base for exploring all of Hervey Bay. Front Desk Hours: Weekdays 7am to 7pm | Weekends Public Holidays: 8am–12pm 2–6pm.
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8.5/10
Cleanliness8.5
Amenities8.4
Location8.5
Service8.3
All 56 reviews
Surroundings
Airport: Hervey Bay Airport
(11.2 km)
Airport: Maryborough Airport
(33.8 km)
Landmarks: All Abilities Playground
(160m)
Landmarks: Barefoot Pilates Studio Hervey Bay
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Deluxe Queen Bed And Single Bed Room
1 Queen bed and 1 Single bed
30m² | Floor: 1
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
9
Executive Family Room
1 Queen bed and 2 Single bed
30m² | Floor: 1-2
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
6
Suite-1 Queen 1 Single, Non-Smoking, Executive Room, Larger Room, Balcony, Flat Screen Television, Microwave And Refrigerator
1 Queen bed and 1 Single bed
38m² | Floor: 2
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
Superior King Room with Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
10
Suite-2 Queen 2 Single Beds, Non-Smoking, Two Bedrooms, Balcony, Flat Screen Television, Work Desk, Microwave And Refrigerator
2 Queen bed and 2 Single bed
59m² | Floor: 2
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
56 reviews
Verified Reviews- Cleanliness8.5
- Amenities8.4
- Location8.5
- Service8.3
Average for similar properties in Pialba
AI Summary
Consistently praised for spotless, spacious rooms, comfortable beds, and friendly staff. Convenient location near beach, shops, and attractions. Affordable and clean, ideal for families seeking a good night's rest.
Guest User
July 31, 2025
衞生整潔，價格也合理，辦理手續便捷，走的時候有點早，工作人員還沒上班，衹需要把鑰匙放在指定地方就可以，離海邊，超市，飯店都很近很方便
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Shanice Henaway
February 21, 2025
Stayed at this hotel for 4 night paying over $800. Plus had to pay $200 deposit.
20 mins after checking in and storing my belongings into the hotel room.
The manager had knocked on my door and falsely accused me of smoking ********* in his hotel.
Much to his surprise I was telling the truth and he apologized for the accusation.
Upon check out day. I cleaned the floors and all the rest of it. Took pictures for evidence of room when checked out.
Realised i hadnt been refunded my $200. asked for my deposit refund as it hasn't been put back into my account.
Manager denied paying me my deposit back and claimed that he had to pay his cleaners extra for the extra 40 mins they took to clean UNDER our beds. Which he never stated that would be a reason to withhold my full refund.
I left the room clean, no damages to property upon checkout, As manager instructed. I proved I certainly wasn't smoking ********* in his hotel.
Completed a complaints form about his customer service as he still refusing to give me my $200 deposit.
Will never stay there again.
megan
April 27, 2025
great property close to everything we needed.
Angela
March 31, 2025
Very clean and comfortable. Great location, with plenty of food options within a short distance. Staff were very helpful and friendly. Will definitely stay again.
Neville
January 31, 2025
great sized room and very comfortable
Drew
January 31, 2025
Worst place EVA
Guest User
January 23, 2025
Das Best Western war eine Notlösung für 1 Nacht, da Hervey Bay ausgebucht war. Der Preis war hoch - für das was es einfach ist. Die Bilder vom Pool sagen schon einiges - dies ist ein Planschbecken, direkt am Parkplatz! Das Zimmer war zwar gross, aber sehr in die Jahre gekommen, es war muffig, mit Teppichboden der die besten Zeit schon gesehen hat. Die Matratze war dermassen durchgelegen, dass man schwer aus der "Kuhle" wieder rauskam. Das Bad war sehr gross, allerdings wenig Abstellfläche. Alles in allem war es eine absolute Notlösung und die Abreise war ein freudiges Ereignis.
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Greg
January 9, 2025
Great place to stay. Clean & comfortable room. Close to shops & The RSL. The RSL was a great place for evening meals. I will be staying here the next time in the Bay.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Private parking
Free
Luggage storage
Taxi booking service
Business center
Wi-Fi in public areas
Laundry room
Additional charge
Outdoor swimming pool
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Saltwater pool
Towels
Pool lounge
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Front Desk Services
Front desk (limited hours)
Temporarily closed
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
English
Chinese (Mandarin)
Activities
Public beach
Fishing
Off-site
Public Areas
Elevator
BBQ
No smoking in public areas
Picnic area
Outdoor furniture
Garden
Smoking area
Non-smoking floor
Cleaning Services
Clothes dryer
Laundry detergent
Laundry room
Additional charge
Laundry service (off-site)
Business Services
Business center
Safety & Security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Front desk hours: [Mon-Fri]07:00–19:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
If you plan to arrive after 19:00 on your check-in day, contact the property in advance by email/phone
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. PHP 7,492.85) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1996
- Renovated: 2025
- Number of Rooms: 21
Guests staying at this motel can choose from a range of well-presented rooms to satisfy their travelling needs. Each spacious room features comfortable beds, large bathrooms with hairdryer and complimentary toiletries, complimentary high-speed reliable wireless Internet access, reverse cycle split system air conditioning, smart TVs, iron and full size ironing board, refrigerators and tea/coffee making facilities and more. The Best Western Ambassador Motor Lodge also offers undercover off street parking, a laundry and dry-cleaning service, a fully-equipped self-service laundry, plunge pool and BBQ area. The Best Western Ambassador Motor Lodge is ideally located on the Esplanade opposite a lovely sandy beach, ocean walk and bike path. Many restaurants and cafes are within walking distance. This hotel is not pet friendly, no pets permitted onsite. We are also only 200 meters walk from the major shopping and business district and within close proximity to several tourist attractions like WetSide® Water Education Park. The Best Western Ambassador Motor Lodge makes a wonderful base for exploring all of Hervey Bay. Front Desk Hours: Weekdays 7am to 7pm | Weekends Public Holidays: 8am–12pm 2–6pm.
Frequently Asked Questions
What is the cancellation policy for Best Western Ambassador Motor Lodge?
The cancellation policy for Best Western Ambassador Motor Lodge varies depending on the type of room and booking conditions.What is the cancellation policy for Best Western Ambassador Motor Lodge?
What are the check-in and check-out times at Best Western Ambassador Motor Lodge?
Standard check-in time at Best Western Ambassador Motor Lodge is 14:00 and check-out time is 10:00.What are the check-in and check-out times at Best Western Ambassador Motor Lodge?
Does Best Western Ambassador Motor Lodge provide breakfast?
No, Best Western Ambassador Motor Lodge doesn't provide breakfast. Does Best Western Ambassador Motor Lodge provide breakfast?
Can I bring my pet inside the Best Western Ambassador Motor Lodge?
As much as we love pets, unfortunately, we are unable to accommodate them in Best Western Ambassador Motor Lodge.Can I bring my pet inside the Best Western Ambassador Motor Lodge?
Is there a restaurant at Best Western Ambassador Motor Lodge?
Except for the breakfast, there is no restaurant in Best Western Ambassador Motor Lodge. However, within short driving distance, you’ll have access to a wide variety of restaurants.Is there a restaurant at Best Western Ambassador Motor Lodge?
How far is the Best Western Ambassador Motor Lodge from the closest airport?
The closest airport is Hervey Bay Airport, and it is about 15 mins from hotel by car (11.2 km).How far is the Best Western Ambassador Motor Lodge from the closest airport?
Is airport shuttle service offered by Best Western Ambassador Motor Lodge ?
No, the Best Western Ambassador Motor Lodge doesn't offer airport transfer services.Is airport shuttle service offered by Best Western Ambassador Motor Lodge ?
About This Property
| Nearest Airport | Hervey Bay Airport |
|---|---|
| Distance to Airport | 11.16KM |
| Distance to Train Station | 43.59KM |
| Average Price From | PHP7975 |
| Hotel Star Rating | 3 |