Angsana Ho Tram

The place is well maintained, with pleasant environment and high quality of service for all their guests.

Negative side: Nook restaurant located in the resort is extremely slow in serving food. First time went in the afternoon around 3pm, only few customers sitting in the restaurant but it took 40-50 mins for them to get my food ready. They told me it was due to the system broke down so the kitchen didn’t receive my order. The waiter told me she would give my kid an ice cream for compensation, but the result was that we waited another 10 mins for nothing coming up, so we decided to leave instead of wasting time here. Second time went there for dinner around 7pm, ordered some dishes and a bottle of water. It took them 20 mins to get one bottle of water for me. My 3 years old baby was so thirsty and tired, so started to cry. The end result was that our family had a very unpleasant dinner, which almost ruined our trip. Positive side: Kids cookies class was good. My 8 years old daughter loves it.

What an amazing stay we had! The service was so kind and helpful and they provided so many fun things like cocktail nights, massages, kid activities, and great in villa dining. We stayed in a two bedroom private pool villa and it was so much room and we could host our friends.