SAii Laguna Phuket

SAii Laguna Phuket Reviews

SAii Laguna Phuket

323 Moo 2, Srisoonthorn Road, Cherngtalay, Thalang, Bangtao Bay, Thalang, Phuket Province, 83110, ThailandView Hotel Details
SAii Laguna Phuket
SAii Laguna PhuketSAii Laguna PhuketSAii Laguna Phuket
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SAii Laguna Phuket Guest Reviews

4.6/5
Great
161 review
Verified reviews
Location4.6
Amenities4.4
Service4.7
Cleanliness4.6
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All reviews(161)
Positive reviews(152)
Reviews with photos/video(78)
Loved the beach(19)
Has facilities for children(10)
Great swimming pool(10)
Quiet & comfortable(9)
Close to beach(7)
Offers pick-up/drop-offs(6)
Perfect for kids(6)
Tasty food(6)
Negative reviews(9)
Steven.L
King Room With Lagoon View
Stayed in Oct 2024
Couples
13 review
4.7/5
Amazing
Posted on Oct 29, 2024
Beautiful resort. Friendly service, delicious food. What else ? Perfect place for retreat.
6/19
Wei Pheng
Twin Room With Lagoon View
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
From check in to check out, staff was warm, efficient & professional. The room was well equipped to details such as a coffee Maker, torchlight, umbrella…branded toiletries. The pool was scenic and clean.,Walk right onto a long beautiful beach. Sunset walks were amazing. Breakfast choice a bit limited for hot food but very healthy & whatever was offered was of high quality. Service was perfect for breakfast., High tea’s free to make up for renovation in progress., I was not disturbed at the Lagoon wing. Such a peaceful serene place. I highly recommend this hotel and keep it up!
Response from Property: Dear Wei, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We are delighted to read that your stay was worthy of five stars. Thank you for your kind comments about rooms, amenities and the resort atmosphere.Thank you for choosing to spend your holiday with us and for taking the time to share your feedback which we greatly appreciate.SAii for Now,Irina LadnyukGuest Experience Manager
Guest User
Lagoon View Terrace 1 King Bed
Stayed in Sep 2024
Couples
7 review
4.7/5
Amazing
Posted on Sep 21, 2024
Fantastic hotel, room was large and clean. The best part of it was the staff service, welcome and very helpful. They took care of everything from pre-booking the taxi (early flight!) and even prepared breakfast box for takeaway.
Response from Property: Many thanks for taking the time to share your feedback and for highlighting room quality and staff service you received. It was great to read that you had an enjoyable holiday.Thank you for staying with us at SAii Laguna Phuket and for taking the time to leave us such a wonderful review.SAii for Now, Irina Ladnyuk Guest Experience Manager
Seow
Lagoon View Terrace 1 King Bed
Stayed in May 2024
Couples
60 review
4.7/5
Amazing
Posted on May 19, 2024
Saii Laguna hotel is located in Laguna Phuket.when arrive,the staffs are welcome us warmly,attentive and serve us welcome drink.room is big,beautiful and comfortable.can view beautiful garden lake from our room.we enjoy the free high tea in the decorated room near to the lobby.swimming pools are big,clean and can view beautiful sunset.we do provide free boat to the canal village ,we enjoying our dinner where .after dinner do some shopping and back to hotel with boat.overall,Saii Laguna Phuket is beautiful and huge resort.Will stay again next time if come to Phuket again.
6/20
Response from Property: Dear Seow, your time in writing your valuable feedback is sincerely welcomed. We love the photos of your holiday and would like to thank you for sharing with other readers of this forum. It was also pleasing to read that you appreciated the service you received from the team, your room and resort facilities.Thank you again for your very kind feedback and we look forward to welcome you back to our resort in the near future.SAii for Now,Irina LadnyukGuest Experience Manager
Guest User
King Room With Lagoon View
Stayed in Jun 2024
Family
6 review
4.7/5
Amazing
Posted on Jun 27, 2024
The service was excellent. Other than the standard gym, I am happy that there's tennis court, squash court, table tennis, pool table. Racquet and balls was complimentary. The room is new, nice and clean. The complimentary after tea was good. I love that they have decaf coffee. However, there's major renovation going on during our stay, this was the only draw back. Awesome experience
Response from Property: We truly appreciate your wonderful compliments regarding your recent stay at our beautiful resort. Our resort is nestled on Bangtao Beach, within the Laguna Complex. It is an ideal place to escape from the city and take a break. As you mentioned, InSAiiders will find many activities to enjoy at our resort. Despite being in the rainy season, the non-motorized water sports are not available in the ocean due to rough sea conditions; however, they are available for use in the lagoon as an alternative. This is one of the advantages of our location.Regarding the renovation, yes, it is ongoing. We are sorry for any inconvenience it may have caused you. However, our resort will be renewed once the project is finished. We hope to welcome you back for an even better experience in the future.SAii for Now,Miki Shashan ZhangGuests Experience Manager
LLJDDB
Club King Room With Ocean View
Stayed in Apr 2024
Couples
2 review
4.2/5
Very Good
Posted on Apr 8, 2024
The hotel is situated right next to the beach, so we got to wake up to the sound of the waves every morning. However, that also means the hotel is located quite far away from the entrance of the laguna resort area, so it is not very convenient to access local shops/ street food stalls outside of the resort area on foot. Shuttle buses are available but limited. Fortunately some of the massage shops nearby provide free shuttle service back to the hotel so it made up for it. The hotel staff were friendly and helpful. The buffet breakfast options are limited, but the food changes everyday and were fairly good. The pools are not very big, but it was not too crowded and has a slide which was fun for kids and adults alike. Sunset view was magnificent. Overall, a very nice stay.
6/7
Response from Property: Thank you very much for your valuable feedback. We are thrilled to see that overall, you enjoyed your stay at our little resort. Your compliments on the beachfront location, breakfast, and our SAiiLanders are greatly appreciated, while your insights into the surroundings are important to us. It was our absolute pleasure to accommodate you this time, and we eagerly await your quick return.SAii for Now,Miki Shashan ZhangGuests Experience Manager
Guest User
King Room With Lagoon View
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
We stayed at Saii Laguna for a week, everything was great. The service is perfect, the staff is very helpful and polite. 2 mins to get to the beach, huge pool, lots of restaurants in the area, free transfer to get to the other parts of laguna Highly recommend!
Response from Property: Thank you for choosing to spend your holiday with us at SAii Laguna Phuket and thank you for the amazing feedback. We are happy you appreciate the service from the team and the great location we are in. Thank you for your kind comments and recommendations. We hope to welcome you back to our beachfront paradise again in the future. SAii for Now, Irina Ladnyuk Guest Experience Manager
Boon Panachai
Twin Room With Lagoon View
Stayed in Oct 2024
Couples
9 review
4.5/5
Great
Posted on Oct 26, 2024
Poor soundproof, I heard music sound, walking sound from other room at midnight
Guest User
Lagoon View Terrace 1 King Bed
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 14, 2024
Lovely family friendly hotel in a fantastic location. Plenty of activities and spoiled for choice with beach front restaurants and bars all walking distance. Had a wonderful holiday with our 2 little ones. Beautiful sunsets, clean clear water and fine white sand.
Response from Property: Thank you for the review and positive comments of the SAii Laguna Phuket. I am glad that you enjoyed the family time spent here, filled with enough activities and options to keep everyone entertained.Thank you for choosing our tropical paradise here in Phuket and we hope to welcome you again in the future.SAii for Now,Irina LadnyukGuest Experience Manager
Yoovani
Room With Ocean View
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Saii Laguna is an amazing location. The Laguna and beach front views are a dream. The service is very friendly and helpful. The breakfast is huge and the bread is especially good. BaoTang Beach Area is very nice with lots of restaurants to choose from. There are many spas and activities around that area. Don’t expect the mass crowds of Patong or Kata. It is definitely much quieter but that is nice if you are looking for a more relaxed vibe. Saii Laguna is definitely worth a trip. Will come back for sure.
Response from Property: Dear Yoovani, thank you for taking the time to review us. We were delighted to read that you enjoyed our new SAiiSational breakfast buffet with homemade bread, the service provided by the team and beachfront location with easy access to the beautiful Bangtao beach and many dining options at our doorsteps. It was great to read also that you would definitely return to stay with us again, and we look forward to welcoming you back when you do.SAii For Now,Irina LadnyukGuest Experience Manager
HarroYif
Club Twin Room With Lagoon View
Stayed in Oct 2023
Family
4 review
4.0/5
Very Good
Posted on Nov 12, 2023
Great for a family holiday. It's by the beach and lot of amenities for all to enjoy.
Response from Property: Dear Harro, thank you for your time in writing and providing valuable feedback regarding your recent stay with us in our piece of paradise. We are beyond happy to know that we have been able to live up to your expectations in terms of overall stay and you found many aspects of your stay enjoyable. Thank you for highlighting the resort amenities and our beautiful location with easy access to gorgeous Bangtao beach. Many thanks again for taking the time to share your feedback. We greatly appreciate it.SAii for Now,Irina LadnyukGuest Experience Manager
Nuchana
Beach Access Twin Room
Stayed in Mar 2024
Couples
16 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The only beach access room available in Phuket! Nice and friendly staff. Good breakfast. But a little worn out room comparing to its neighbouring hotel.
Response from Property: Dear Nuchana,We are very happy to read such glowing compliments. It is delightful to know that you had a pleasant experience at our resort. Thank you very much for highlighting the breakfast and our SAiiLanders. Meanwhile, we would like to inform you that the refurbishment of the rooms and suites at the Beach Wing is about to start soon. We anticipate its completion before the upcoming festive season. We firmly trust that once the rooms have been renewed, the stay experience of our InSAiiders will be enhanced. Subsequently, we look forward to having you back for another wonderful stay at SAii Laguna Phuket.SAii for Now,Miki Shashan ZhangGuests Experience Manager
Andre Fernandes
Lagoon View Terrace 1 King Bed
Stayed in May 2024
Couples
6 review
4.5/5
Great
Posted on Jul 24, 2024
Great hotel, super comfortable and good location for what we were looking for.
Response from Property: Dear Andre,It is an absolute pleasure to hear that you found everything beautiful during your visit to our resort. We take pride in offering a serene environment in the Laguna area, making it an ideal destination for guests seeking a calm atmosphere. It brings us immense joy to know that you had such a wonderful experience. We will be absolutely delighted to welcome you back to SAii Laguna Phuket.We hope to see you again soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager
Kimberly Mae Aluba
Lagoon View Terrace 1 King Bed
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on May 23, 2024
Good service and a peaceful environment. A very nice place to chill.
Response from Property: Dear Kimberly, thank you for the lovely review and for sharing it with other readers of this forum. We are absolutely delighted to read that you were able to fully relax and enjoy all aspects of our resort.Thank you again and we hope to have you back with us in the future.SAii for Now,Irina LadnyukGuest Experience Manager
Guest User
Beach Access King Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 5, 2023
What a relaxing and pleasurable stay! The staffs were super helpful and efficient. The beach view from the room is spectacular! The highlight of the stay is the huge and spacious pool, with a very exciting water slide. The resort offers a wide range of activities like pilates, sailing and kayaking.. Overall, the stay was amazing and we would definitely come back in the future. Highly recommend SAii Phuket to anyone going on a vacation!
Response from Property: We are thrilled to hear that you had such a wonderful and relaxing stay at SAii Laguna Phuket. It sounds like SAiiLanders provided excellent service, which we truly take pride in. It is delightful to know that you found the beach view, spacious pool with the water slide, and variety of activities to be truly spectacular and adding to your overall experience. Thank you very much for sharing your positive feedback, and we can't wait to welcome you back for another amazing vacation soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager