Guest User
February 4, 2025
Let me objectively talk about the situation of this hotel. The good thing is that before checking in, I had to change the date twice. The first time, Ctrip coordinated the change successfully, but the second time, Ctrip refused to change it. I called the hotel directly, and the hotel said that it could be changed and I just needed to inform Ctrip again. However, Ctrip kept making excuses and said that the change could not be made. After my repeated requests, I finally succeeded in making the change the second time. It turned out that the agency was just unwilling to assist the guests in making the change. Fortunately, the request to change the date was finally resolved. Then came check-in, which was a complete disaster. There was only one person checking in, so I waited for a long time. Then they gave me the last room. When I got the room card, I asked to change it, and they gave me a connecting room. I thought that was it, and then began three sleepless nights. On the first night, another guest opened the door in the middle of the night! I got quite a shock! On the second night, we were woken up by a beeping sound coming from somewhere. The next day we went to the front desk and found out that the old-fashioned telephone was broken. On the third night, there were some uncultured Russians living next door. The connecting room had almost no soundproofing, and no one paid any attention to me when I knocked on the door. Fortunately, we changed hotels quickly after three nights. My friend recommended it as cheap, but it actually cost 630+160 (children pay extra), which is not cost-effective considering the stay experience. One more thing to mention, we were initially given the last room on the second floor, but were later moved to the third floor. As we all know, the higher the floor in this kind of seaside hotel, the better, but the Chinese people we met in the elevator were all given the second floor.
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