Bauman Residence Patong, Phuket Reviews

Response from Property: Dear Valued Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you enjoyed our diverse food offerings, as our culinary team always endeavors to enhance our guests’ dining experiences. It is also fantastic to hear your appreciation for our location, and that it added to the convenience and enjoyment of our stay with us. Thank you again for your positive feedback, and we look forward to welcoming you back in the near future!Best Regards,Bauman Residence Management Team

Response from Property: Dear Beach Pk,Thank you for your succinct yet emphatic review. We're thrilled to hear your experience with us was "very good". It gives us immense satisfaction when our guests enjoy their stay to the fullest. Our team always strives to exceed guest expectations and it sounds like we've managed to do that during your visit with us. We appreciate you taking the time to share this positive feedback and we look forward to welcoming you back soon for another "very good" experience!Best Regards,Bauman Residence Management Team

Response from Property: Dear Feitiness,Thank you for sharing your experiences with us. We're delighted to hear that you found our hotel accommodating, and that you enjoyed our spacious rooms. Your feedback is a valuable contribution and assists us in enhancing the overall guest experience, and we would love to welcome you back again, offering you an enhanced level of service.Best Regards,Bauman Residence Management Team

Response from Property: Dear Donatas,Thank you for your generous review and for choosing our hotel for your second visit. It's delightful to know that our penthouse provided you with ample space, privacy and comfort during your stay, and it's also wonderful to hear that you enjoyed using the private pool and were able to take full advantage of its customizability. The panoramic sunset views from the pool are indeed a sight to behold, and we're glad you could savor those breathtaking moments. We appreciate your kind words about our staff, as our team is thoroughly dedicated to providing friendly and responsive service to all our guests, and it's delightful to know that you had a positive experience in this regard. Furthermore, we're glad that our innovative currency exchange machine provided you with good rates, adding convenience to your stay. Thank you once again for your raving review, and we look forward to welcoming you back for another rewarding stay in the near future.Best Regards,Bauman Residence Management Team

Response from Property: Dear Roberto,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found your room to be spacious, as our aim is to create a comfortable and welcoming environment for our guests. It is gratifying to know that our prime location and recreational amenities further added to your enjoyment. Your comments on the breakfast offerings have been noted, and rest assured we continually work to improve the experiences for our guests. It was a pleasure serving you, and we look forward to serving you again in the future!Best Regards,Bauman Residence Management Team

Response from Property: Dear Andries Francois Conrad,Thank you for choosing to stay with us and for taking the time to post a wonderful review. We are delighted to hear that you had such a great experience and that our staff was able to assist in making your stay more comfortable. We appreciate your feedback regarding the size of the rooms and the functionality of the air conditioning. It's heartening to know that our sliding door feature helped to ensure a peaceful environment for you.We are also pleased to hear that you found our pool to be great and that our hotel provided the relaxing holiday you were seeking. Our team is committed to providing our guests with the best possible services and amenities. Your recommendation means a lot to us. We hope to have you with us again in the future, providing you with yet another enjoyable and relaxing stay. Your satisfaction is our top priority.Best Regards,Bauman Residence Management Team

Response from Property: Dear Marijas,Thank you for taking the time to share your experience at our hotel. It is through feedback such as yours that we are able to maintain and indeed improve upon the service that we provide to our valued guests. We apologize for the issue with the pipe and any inconvenience it may have caused during your stay. We understand how important these amenities are for our guests and we assure you that your feedback has been passed onto our maintenance team for immediate action. We're pleased to hear that you appreciated the spaciousness and cleanliness of our rooms. Providing a high level of hospitality is our number one priority and it seems like we achieved that goal during your stay. We're also glad to know that you enjoyed the unique dual-access feature from the 7th and 8th floors. On your feedback about the pool tiles, we are currently in the process of refurbishing many areas of the hotel, including the swimming pool. Guest safety is paramount and we will ensure this concern is addressed promptly.We value your feedback as it helps us to focus on what is important to our guests. We would be thrilled to have you stay with us again and assure you that on your next visit, you will experience the high standards we strive to achieve. Thank you once again for choosing us.Best Regards,Bauman Residence Management Team

Response from Property: Dear vj..,Thank you for sharing your wonderful experience with us. It's indeed heartening to know that you chose our hotel for such a special occasion and that we could contribute to making your friend's birthday even more memorable. We believe it's the little things that make a significant difference, and we're thrilled that you appreciated our decoration and cake surprise. It's guests like you who make our job truly enjoyable. Your generous words have been shared with the entire team, which will certainly motivate us to strive for excellence. We're looking forward to welcoming you again on your next visit to Phuket.Best Regards,Bauman Residence Management Team

Response from Property: Dear Valued Guest,Thank you for your thoughtful review! We’re delighted to hear that you enjoyed your stay and appreciated the spacious room design, our expansive pool, and the breakfast buffet. It's wonderful to know that our team’s friendliness and helpfulness made a positive impression during your time with us. While our location offers a peaceful escape, we're glad you found the atmosphere relaxing and enjoyable. Your feedback about the cleanliness and overall experience is greatly appreciated.We truly hope to have the pleasure of welcoming you back for another relaxing holiday in the future!Tropical regards,Azman Lateh (David)General Manager

Response from Property: Dear Guest User,We are thrilled to hear that you had an enjoyable stay at our hotel and appreciated our breakfast offerings, swimming pool and the convenient location to the heart of Patong. It is always a delight to receive such positive feedback. We strive to offer a great experience for our guests and it sounds like we were able to achieve this for your visit. We will continue to maintain these standards you found enjoyable, making sure future stays are just as pleasant. Once again, thank you for your review and we look forward to your next visit.Best Regards,Bauman Residence Management Team

Response from Property: Dear Khun suehananana,Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us, from the warm welcome of our staff to the well-maintained facilities. It’s great to know that you enjoyed the spacious rooms and our family-friendly swimming pool. We strive to create a relaxing and luxurious environment while offering excellent value, and we’re glad this met your expectations.We appreciate your kind words and look forward to welcoming you back for another memorable stay near Patong Beach!Tropical regards,Azman Lateh (David)General Manager

Response from Property: Dear Guest User,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed our services and the city view from our property. It’s especially heartening to know that you felt safe as a solo traveller – we sincerely value the comfort and security of all our guests. Your feedback serves as a great testament to our team's dedication to providing an excellent experience. We hope that we will have another opportunity to welcome you back for another pleasant stay in the near future.Best Regards,Bauman Residence Management Team

Response from Property: Dear Anonymous User,Thank you for taking the time to share your feedback regarding your recent stay. It is unfortunate to hear of the issues you encountered with our reception staff during check-in and check-out. Ensuring our guests receive the highest level of service is our priority, and we regret that we were unable to meet your expectations in this instance.We understand how critical smooth and efficient check-in and check-out processes are for the overall guest experience. Please know that we are actively working on refining these processes to ensure that our guests do not encounter the same issues in the future.Your comments regarding the demeanor and hospitality of our reception staff have also been noted. We aim to foster a welcoming and friendly environment for all our guests, and we will certainly address this matter with our team.Despite your recent experience, we truly appreciate your input as it helps us identify areas for improvement. We hope for the opportunity to welcome you back in the future so we can show you the superior service and hospitality for which we strive.Best Regards,Bauman Residence Management Team