Mida Grande Resort Phuket

Mida Grande Resort Phuket Reviews

Mida Grande Resort Phuket

179/450 Had Surin Soi 4, Moo 3 Choengtalay, Thalang, Phuket Province, 83110, ThailandView Hotel Details
Mida Grande Resort Phuket
Mida Grande Resort PhuketMida Grande Resort PhuketMida Grande Resort Phuket
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Mida Grande Resort Phuket Guest Reviews

4/5
Very Good
132 review
Verified reviews
Location3.9
Amenities4.1
Service3.8
Cleanliness4.1
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All reviews(132)
Positive reviews(103)
Reviews with photos/video(73)
Great swimming pool(17)
Delicious breakfast(15)
Nice sea view(11)
Great value for money(9)
Classy environment(8)
Quiet & comfortable(7)
Close to beach(7)
Offers pick-up/drop-offs(6)
Negative reviews(29)
Yennee
Grande 2 Bedroom Suite Ocean View
Stayed in Dec 2024
Couples
1 review
1.5/5
Posted on Jan 21, 2025
This is the worst hotel I’ve ever stayed. Check in took us an hour and the room service is not responsive at all. Lobby was packed with travellers due to slow check in. Rooms are located up hill and there’s no buggy service. Whereas for the restaurant, it took forever for them to cook.
Guest User
Grande 2 Bedroom Suite
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Wonderful hotel! The location is very convenient, we found it quickly. Everything went quickly and smoothly at check-in. The staff is very responsive. The room was clean, cleaning and towel change every day. Breakfast is tasty and varied. The hotel corresponds to the description and photos.
Guest User
Family Suite 2 Bedroom Ocean View
Stayed in Aug 2024
Family
4 review
3.7/5
Posted on Sep 24, 2024
I booked a sea view family suite, but when I checked in, I didn’t see sea view,only saw all are rooftops on other buildings,
Response from Property: Thank you for your feedback. We sincerely apologize for the disappointment regarding your room view. Your comments are important to us, and we will review this issue to ensure better communication in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay.
Nonthaburi City
Deluxe Room
Stayed in Jun 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 24, 2024
The breakfast is very good. I want to try everything but my stomach doesn't support it. Even though the resort is not near the sea, believe me, most people don't swim in the sea. Most people swim in the pool.
Response from Property: Thank you for your kind words about our breakfast! We’re delighted to hear you enjoyed it. We understand that our resort is not directly by the sea, but we believe our pools offer a fantastic alternative for a refreshing swim. We appreciate your feedback and hope you had a pleasant stay overall. Looking forward to welcoming you back!
Guest User
Deluxe Ocean View With Plunge Pool
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
They was very good , and we face some issue and they are fix it immediately , they are so professional in customer care.
Guest User
Deluxe Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 22, 2024
I came to Phuket this time for 5 nights and I would like to stay in different areas. So, i chosen here with Campaign of Trip.com, it's a very good rate. It's a beautiful hotel with great atmosphere, if you want have a truly relax in a quiet environment, i recommend here. The hotel provides a Shuttle to Surin Beach and Bangtao Beach. The breakfast is a variety of fresh and clean options with good taste. The service staff are friendly and helpful. I will stay here again next time.
Response from Property: Thank you for your kind words and for choosing our hotel for your stay in Mida Grande Resort Phuket! Thank you for your kind words and for choosing our hotel for your stay in Phuket! We’re delighted to hear that you enjoyed the atmosphere and found our services commendable. We hope you also had the chance to visit our rooftop bar and experience the spectacular sunset views. We look forward to welcoming you back for another relaxing stay in the future. Safe travels and see you next time!
Guest User
Deluxe Ocean View Room
Stayed in Dec 2023
Couples
1 review
3.7/5
Posted on Jan 28, 2024
Housekeepers & cafe staff always greet warmly Front desk staff need to be more organised siince most guests have already made booking ahead Nice room, good view
Response from Property: Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our warm greetings from the housekeepers and cafe staff, as well as your nice room with a good view.We appreciate your feedback regarding the front desk staff. Rest assured, we'll address this to ensure a more organized check-in process for our guests who have pre-booked.We look forward to welcoming you back for another pleasant stay soon!
Nitirat
Deluxe Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Very enjoy spending time in the hotel. Especially, the view from the room.
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your time with us. We also offer private pool villas for a different relaxing experience, and we hope you'll have the chance to try them on your next visit. We look forward to welcoming you back for another great stay!
TracyW
Deluxe Ocean View With Jacuzzi
Stayed in Oct 2023
Couples
6 review
3.0/5
Posted on Nov 22, 2023
Our 2-night stay at Mida Grande was average. We had booked a room with a Jacuzzi but it had some green algae at the bottom so we didn’t use it. The bed cover was not clean and had some stains so we asked housekeeping to come around to change it. Since it rained a lot on the first day, we ordered room service and the food was just so-so and it took a while for green curry and pineapple fried rice to come but the person was nice. The room felt like a serviced apartment, the bed was comfortable and it was a quiet room. The hotel doesn’t seem to have many guests and those we saw were mostly Russian families. Breakfast was okay with enough selection including an egg station. There is a Starbucks at the lobby. Location is not ideal but fine if you have a rental scooter. Also, the layout of the hotel was strange and you need to walk along paths and lots of stairs to get to other buildings for the gym, restaurant, etc.
Guest User
Deluxe Ocean View Room
Stayed in Mar 2024
Family
1 review
2.2/5
Posted on Apr 22, 2024
Reception was bad , they told us no room booking is there , we struggle for more than 2 hours calling our reservation to talk to them , really bad service and not organized staff in the reception area including the supervisor , location is far away from the city and no proper beach view as what we booked , very far from the beach
Response from Property: Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your room booking and the reception staff. This is not the standard we strive for, and we are addressing the issues with our team to prevent future occurrences.We also regret any misunderstanding regarding our location and beach view. We will review our listings to ensure accurate information.Your feedback is important to us, and we hope to have the opportunity to provide you with a better experience in the future. Mida Grande Resort Phuket
Wellington Nolasco
Deluxe Ocean View With Jacuzzi
Stayed in Jan 2024
Couples
17 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Amazing
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us.We look forward to welcoming you back soon!
Annie travels
Grande 2 Bedroom Pool Villa
Stayed in Jun 2023
Family
7 review
5.0/5
Outstanding
Posted on Sep 19, 2023
We stayed at the resort area. It was one of the most luxurious experience we had. Spacious, new with good interior decor. Love that they picked up guests from resort with golf car to commute around the hotel area. Bonus part was we could rent a car directly at the hotel. Saved us so much work from renting from outside.
Guest User
Deluxe Ocean View Room
Stayed in Nov 2023
Other
2 review
3.5/5
Posted on Jan 4, 2024
The resort was overall pretty good condition. Multiple gyms and pools and rooftop pools as well which was nice and chill. Breakfast was good but got quite busy towards 9:30 to 10:30 so go early. One thing I’d like to note is their beach/pool towel situation. We asked for beach towels multiple times but fail to receive promptly in our rooms and had to chase at concierge. Even then, it was a struggle and waste of time to wait. According to the manager they just have issues getting enough inventory and turn around on the towels daily and they have not just the hotel rooms to service but the villas, long stays etc. I hear them on the issue but it shouldn’t be a guests job to understand and just be okay especially beach towels can be considered the most important thing to a pool and beach retreat. Definitely need to figure this out and overall experience will be much pleasant and enjoyable.
Response from Property: Thank you for sharing your detailed feedback with us. We are glad to hear that overall you found our resort in good condition with its multiple gyms and pools, including the rooftop pools which offer a nice and relaxing atmosphere. It's also great to know that you enjoyed our breakfast, although we apologize for the inconvenience caused by the busy periods towards the later morning hours.We sincerely apologize for the challenges you faced with our beach/pool towel availability.We appreciate your understanding and patience on this matter.We hope to have the opportunity to welcome you back and provide you with an improved and seamless experience.
AngpaoPop
Deluxe Room
Stayed in Sep 2024
Family
1 review
4.2/5
Very Good
Posted on Nov 10, 2024
Good hotel But fair service
Amarjargal
Grande 2 Bedrooms Suite Ocean View With Jacuzzi
Stayed in Nov 2023
Family
10 review
2.0/5
Posted on Jan 5, 2024
Breakfast was not good. Far from beach. No towels in pool. Full of Russians.
Response from Property: Thank you for sharing your feedback with us. We apologize for the inconvenience regarding your experience with breakfast and the pool towels. We strive to provide a variety of options and quality service, and we regret that we did not meet your expectations in this regard.Regarding the distance from the beach and the composition of our guests, we aim to provide accurate information and ensure all guests enjoy their stay with us. Your comments are valuable to us as we continuously work to improve our services.