Phu Quoc Island Ganh Dau Hotels

First the food in room service is very bad quality and overpriced. I've got sick and we had to use it but i preferred stay hungry then. Not enoug sunbeds at the beach: you should go to the beach not later then 8 am to get a couch. Only one person speaks good english at reception and is really helpful and nice guy named Felix. Other staff gives you wrong information and their english is hardly understandable. During the morning time they shower the grass and it smells with a toilet septic. The breakfast is ok and location is perfect. The beach itself is probably the best at Phu Qu Ok

The Wyndham Grand hotel exceeded our expectations! We stayed 10 days. The rooms were spotless, and the staff were exceptionally friendly and attentive. We loved the separate swimming pools for adults and children, ensuring a safe and enjoyable experience for everyone. The buffet breakfast offered a wide variety of delicious options to start the day. The private beach was pristine and well-maintained, with plenty of activities to keep us entertained. Plus, the hotel is conveniently located near must-visit attractions like Grandworld, VinWonders and Vinpearl Safari. A perfect getaway spot—I highly recommend it!

The room is spacious but kind of dated. Bed is comfy. The shower water pressure is good. There are US/Uk power points at both bedsides. However, there is no master switch to turn off the lights. The most weird design is the aircon. You can’t set above 19 or else it will auto turn off. Sometimes u just turn off by itself. Maybe this is the reason why there is a ceiling fan in the room. The breakfast is located in another building connected to the main building. The restaurant layout is beautiful and their varieties are much more than La Festa. The only issue is there many flies and few mosquitoes and even 2 birds inside the restaurant. Managed to kill one 1 fly and 1 mosquito. For the free shuttle bus service to the airport, the bus driver forgotten to call us at the lobby and the bus simply left with our luggage. Thankfully, they quickly arrange a car to send us to the airport and we managed to collect our luggage. Location is very near Vinwonder and there are shuttle bus services provided. Nevertheless, the pool is pretty nice.

The service, the facilities, the buffet, everything was just great. There is a receptionist who I really want to mention and gratitude because he helped us a lot with so much patience and kindness. If I'm not mistaken, his name is Suka/Suca, but anyway, you can recognize him by his beautiful smile, and he has a small France badge, which means that he can speak French. Thank you for wonderful vacation, we will definitely come back and will recommend to our friends. Michael

The Staff at the reception were amazing. Very welcoming, big smiles and so helpful. Requests were fulfilled immediately and I had a few :D anyway I asked for a quiet room on the top floor. I got it. I asked to be able to enjoy breakfast two times (at the opening at 6 AM and before closing around 10 AM). That in order to better manage my diabetes type 2 condition. They made sure I could get that too. The staff at the restaurant was not so welcoming. Just doing their job. For a nice start of the day smiles and a friendly welcoming attitude would help... The food for breakfast was plentiful and good. Items were replenished until the closing time. The room was not very large but nice. The bed was comfortable. There was a safe and a fridge but nothing to do some ironing. The bathroom was very functional. The air conditioner was efficient and not too noisy. The TV was unusable for me but I usually do not watch TV anyway. The big swimming pool with the large children section has very few lounge chairs...which anyway get promptly ”reserved” (and then left ”empty” with clothes, etc... to make sure no one can use them). But it is probably safer to swim there than in the polluted sea a quick walk away as the locals (and unfortunately many guests too) seem to have no environment awareness. Phu Quoc is from that perspective a very poor example in Vietnam. The location of the hotel is good. The free VinBus stops in front and it is next to the ”fake” Venice. There are plenty of shops around as well as restaurants and other eateries. The sea and the beach are hardly a 10 minutes walk away. The area is quiet and not visibly as polluted as the town. The town and the airport are easily reachable with the convenient and free VinBuses in 45 to 60 minutes. I would not hesitate to come back to the Wyndham Garden should I return to Phu Quoc in the future.

My stay at Crowne Plaza Phu Quoc Starbay was fantastic. The hotel is beautifully designed, with spacious and modern rooms. The staff were incredibly friendly and attentive. The beach and pool area were serene, perfect for relaxing. The breakfast buffet was excellent, with a wide variety of fresh and delicious options. A great choice for a peaceful getaway!

I recently stayed at this hotel and had an overall good experience. The hotel grounds are large and beautiful, with a stunning beach that’s perfect for relaxing. The cleanliness was impressive, and the fitness center is fantastic—large, well-equipped, and a great place to work out. However, there are a few areas where the hotel could improve. The sunbeds by the beach are always taken, so we had to wake up early at around 6 AM to secure a spot. The ping-pong table was in poor condition, with broken paddles and a worn-out surface. There was also no animation or entertainment, even though we asked at the reception a few times. One of the billiard tables was missing pockets, making it impossible to play. Another issue was with the tennis court. It's very hard to book a slot, as all evening times were fully booked, yet we often passed by the court in the evening and saw no one playing. Additionally, the room cleaning service repeatedly forgot to replenish the body lotion, which was a bit frustrating. On the positive side, the safari park was amazing, and we appreciated the airport transfer service. Overall, it was a nice stay, but a few improvements could make the experience even better.

The hotel is clean and the location is good. Walking distance to the grand world. We were traveling with families and elderly, we will recommend you to find the buddy service. There are many buggy services that can provide u with a tour around the grand world and send u back to the hotel.

We arrived very late on the day. The children are very happy when enter the room until there is one room the air-con is broken and on top of that one of the bed have sand inside. The worst is day after the room service the other bed have sand and they only make bed don’t change the bedding for the room service. The some of the new towels smell of smoke, so becareful when using them. I think just my room I come across like 3. But I don’t know about other. Room service will take 1 hr which is quite standard. The water from the villa maybe is from a tank above the building, I constantly can smell and taste mud from the water, and hot water will run out it everyone use the shower at the same time. There is an accident that they sent us to wrong breakfast area, which is fine but they don’t immediately sent us back to the right one, and let us wait for another buggy. Hair conditioner is run out just after 3 nights (one 1 used it, which mean they didn’t check up and refill) Generally the hotel quality is around 3 stars. However their room services respond very fast. They fix the aircon overnight (even is quite noisy but I think they should make sure the room is okay before the guest arrival) They come in very quickly if you request towels/water. Just the quality is not 5 stars. If you don’t ask them they will not provide you. As for bedding I think they come with sand that why even the replacement still have sand.

Located in Grand World, it is a 1-minute walk from the water taxi. Convenient to Vinpearl Land, Safari, and Starfish Beach. You can move around comfortably with the golf cart. And the best staff in Phu Quoc Island. Kind and helpful. They will answer any questions you have during your stay with a smile. She recommends a delicious and reasonably priced pizza place, so be sure to ask her.