Phu Quoc Island Hotels with Airport pickup service

Good, staff can speak English, and are patient to wait for your Google translator if they can’t. Just remember to keep the balcony door closed if you are facing the ocean so that the aircon doesn’t leak in the room and moist the entire floor in the room due to some scientific pressure from the ocean that I can’t put into words. Bed is comfortable for the price too. And appreciate the retractable screen between the toilet and the room for some privacy for the ocean view room.

A recommended hotel when you plan to stay in Phu Quoc during your vacation. The staffs here are friendly and take care of the guest. A great hospitality given by the front office - Ms My. She really done a great job and very taking care of me during my stay. Definitely, I will go back to stay with this property!

The establishment was very beautiful and serene, and everything was clean and very luxurious. The shops in the surrounding area were very traditional, which was lovely to experience, and there were many convenience stores dotting the surrounding area. The staff was excellent and super helpful and kind. They also helped us to arrange several tours, our favorite being the island hopping tour. The one downside to this place is that the restaurants and the amenities were very expensive. Prices were inflated, sometimes quadruple the amount outside so we saw many people frequenting places off the premises. My recommendation would be to have more variety of places to eat and drink that won’t break the bank and I’m sure this establishment will have many more customers. To add, the breakfast was absolutely phenomenal, some of the best I’ve ever had in my life. It’s definitely worth checking out and we will definitely stay here again.

We booked for 6 weeks; the Lahana thought we'd got our booking incorrect! However, we were shown to our bungalow on top of hill overlooking beautiful landscaped gardens. Our room was large and spacious, good size bathroom with bath tub and outside shower. As we spend 3 months in the Far East we tend not travel light. The wardrobe was not large enough for all our cloths, but, we used wicker baskets for extra storage.[might be worth management take on board?] Breakfast was a delight of the day. Various fruits, eggs, meats and salads also Vietnamese favourites. The staff are exceptionally friendly and helpful. Viet, Kim,Nico, I could name them all. The whole LAHANA team! Would we return? YES. My only reservation is Phu Quoc has only really just started as a tourist trap. I t needs to clean up its beaches and surrounding roads and lanes! I'm sure it will! Reminded me of Phuket 20 years ago! Now spotless. Thank you Lahana for a wonderful holiday!

We had an incredible stay at this hotel! The facilities were absolutely top-notch, and the staff went above and beyond to ensure we had a great experience. From the moment we arrived, we felt warmly welcomed and well taken care of. The highlight of our stay was definitely the stunning pool—it was huge, well-maintained, and perfect for relaxing after a day of exploring. The private beach was just as amazing, with pristine sand and crystal-clear waters. We loved spending our afternoons there, soaking up the sun and enjoying the peaceful atmosphere. However, there were a couple of small downsides. The bathroom had a large glass window that made it a bit awkward when showering or using the toilet, as the other person in the room could see in. There was a roller blind for privacy, but unfortunately, it was a bit see-through, which didn’t fully solve the issue. Also, the soundproofing of the room wasn’t great, and we could hear some noise from the corridor. The AC also could have been better, as it wasn’t as powerful as we expected, especially considering the tropical weather. Despite these minor points, our overall experience was fantastic, and I would still highly recommend this hotel I will be back to this hotel the next time I am in Phu Quoc. There is also a lovely night market opposite the hotel which was a nice surprise.

We have stayed at 2 hotels in Phu Quoc and I could tell you that pools in Novotel is exceptionally good. Their staffs are friendly and helpful. In addition, their location is very close to a night market, you need not worry about how to spend your night time/ just staying in the hotel/ get a grab to visit somewhere else, there are various stores and shop you can stop by. We tried their massage services in promotional price, and I can say that they are good value and you should try it. The only down side in my experience this time is, it may due to we were staying in 5/F floor, the day light and hot air trapped in the room, and so it caused us feeling room temperature is kinda high even during night time/ when sleeping.

Is a beautiful hotel at the north. Near to grand world, vinsafari and vinwonder. Free shuttle bus to the above places. Other than that, is far to town. Breakfast have good spread. Big room and large bed. Staff are friendly. There is also a ****** right across the hotel. If going to visit north of Phu Quoc, star fish beach. Is a good hotel to stay.

breakfast buffet was amazing. lots of choices to choose from, eggs cooked to order and fresh pho to satisfy your soup needs. i personally had two bowls of chicken pho to myself. they have different vietnamese banhs made daily, from banh hot, banh xeo, and banh uot. all very delicious. For foreigners that want the typical american breakfast they have all of this items as well from bacon, eggs, sausages and waffles. definitely recommend the buffet here

The hotel's design, facilities, and location are quite good. I could feel the artistic design of the French brand. The facilities and location are not bad, either. The problem is some employees. Unlike a five-star hotel, some employees are very irreverent. In particular, the staff who informs me of Sunset Town's events and shuttle buses in the morning is very unfriendly. I stayed in Phu Quoc for two weeks, and I have never seen any hotel staff glaring at customers and trying to teach them loudly as if they were bothered. The porter also feels like he is avoiding the burden without laughing. It seems that there are employees who cannot work even in a three-star hotel here. Of course, the majority of the employees are good employees. So, after all, is it a matter of the manager who is using these employees?

It is a hotel that is worth staying with a family. The room is large, spacious, clean and has family facilities and arranged in an orderly manner. The hotel is beautiful in every corner. Every corner can take beautiful photos. Excellent service. There is an interesting background story. The breakfast is delicious and very high quality. After posting, there are only people who ask and want to come. I want to maintain this quality forever.