Pacific Apartment & Hotel Phu Quoc

We stayed as a family of four and booked a two-room one. The front desk should be the owner of the hotel, gave 2 room cards. A very inconveniently located hotel with only a very small supermarket around. There are many problems with room facilities: (1) First entered the room into the washroom found that the sink drain was not very smooth; the exhaust fans of both toilets completely failed. Immediately told the front desk, the front desk also came up to see and said it would take about 2 hours to repair and we accepted their repair time. (2) All plugs have exposed wires, the plugs are unstablely installed on the wooden board. (3) The air conditioning in the entire room is set at a minimum of 20 degrees, which is not cool enough at all. (4) The bottom of the electric boiler water bottle in the room is completely separated, if you use it to boil water there is a possibility of leakage. Fortunately we have our own electric boiler water bottles. (5) A suite of toilet, its drain sound, whenever someone upstairs using water, the room hears the sound of running water is very loud, close the bathroom door slightly better. I am a very sleepy person and it bothers me a lot. The next night I moved to another room before I could sleep. (6) We have handed over the clothes to the hotel, then they put the clothes outside the room door. But be sure to remember that if there are too many there will be a separate charge. (7) When we stayed for two days, we went out at around 10 am, returned to the hotel after dinner, opened the door and found a towel put into the room, the room has all our belongings, the hotel can even enter the room without guests. We immediately inform the front desk why this can be done? ? Guests’ belongings are kept in the room and the hotel can enter the guest’s room at any time like a thief. We immediately checked to see what was missing from us. At that time, we only knew that one room card was missing. By the time we returned to Hong Kong, my son could not see a Samsung mobile phone, this mobile phone was his more than a year ago, because he took the first place in the general knowledge subject, quality to reward him, now due to the hotel's fault, my son lost his phone, the hotel I is responsible. That night the front desk said to call the manager back, waited more than ten minutes still not seen, we told the front desk because it was late, we took a shower first, because tomorrow morning we have to go to the airport early, we called the hotel car we go to the airport, the front desk and the manager is knowing when we leave the hotel, why not before we leave the hotel to discuss how to resolve the matter. It is a pity that no one contacted us after the hotel. Until we arrived at the airport, we only received a message: .'' I wish you a happy journey, this incident left you with an unpleasant experience. ‘’。 Summary This time we stayed in this completely irresponsible hotel, there are no restaurants around, you can only call a car. A hotel where you can enter a guest's room to steal at any time without their consent, a completely irresponsible hotel. I tell you about my unpleasant experience staying in this hotel, you still want to after staying maybe you will have a more miserable experience than me, you decide for yourself. This one has been blacklisted by me forever. I can't get the photos, otherwise I wouldn't have the photos mentioned above to show you this very failed hotel.

Great place!!! But with a caveat that it is not in the very center of the island. I was driving, so this was no problem for me. The rooms themselves are new, clean, the internet is excellent. The administrator is very helpful, there is free laundry. He offered to give us an electric car, also free of charge. Literally 50 meters away, a good swimming pool. Breakfasts are inexpensive and filling. I highly recommend it!

Our family stayed for four nights. The hotel was very clean. The staff always had a smile on their faces. The cleaning lady cleaned very carefully and was very helpful to our special requests. Thank you for giving us a happy accommodation experience!

The staff is very friendly and clean, and there is even a swimming pool, so it is great for spending time with children. The restaurant on the first floor is also delicious and cheap, so I often eat there. You can ride the buggy for free, and it is close to the Sonashi Night Market, so it is easy to get around. There is a beach nearby, and the atmosphere and facilities are great, so I had a comfortable stay. I hope you prosper!!^^

The hotel is good, the room is spacious, the view is not good