AZDebbie
December 20, 2023
Stayed here long enough to begin referring to it as home! 4 months; May to September through what happened to be the hottest summer ever. And that’s saying a lot for Arizona. Cleanliness: I thought at first that this was a new hotel, but after a few weeks I began to realize, (I started noticing wear here and there) that they just keep this place sparkling clean, that’s why it seems new! And for that reason, they get 5 stars from me. But I guess I can’t technically give that many because it’s not technically a 5-star hotel since it doesn’t have the amenities a 5-star might have, like bellhops, a bar or a restaurant per se. They do, however, do a pretty bang-up job at breakfast. That is to say, a full spread of breakfast foods; eggs, sausage or bacon and potatoes. There’s a muffin station, all varieties of breads and muffins at the toaster station, an oatmeal station, a waffle station, and of course cereals, fruits, yogurt etc. Sometimes they’ll make omelets or biscuits and gravy. As you can imagine you can self-serve your coffee any way you like it, they have it all. The only thing the menu is lacking might be a gluten-free option, but I would be willing to bet they would accommodate. Just a lovely job overall, and I regularly overhead guests commenting on how much they love staying here. Pool: The pool is wonderful! It saved my life so much so I was almost glad my apartment flooded and I had to stay here that long because I got to swim every day. The pool is also clean! But the juxtaposition of the pool places it partly in the shade in the morning and partly in the shade on the other side in the afternoon. Usually, there are clean towels and plenty of chairs. Only 2 umbrellas but there is natural shade. That’s huge in AZ which kind of brings me to my next point. Why no aerator on the pool? It turns to bathwater during these torturous 110+ months of summer when the temp never drops below 90 even at night. Aerators are simple to connect and make a world of difference. (And they are pretty) but again, the staff is out there cleaning the pool area and sweeping the pool almost daily. “Social Nights” are thoughtful but not well thought through. Nice little snacks, pizza, wings or tacos Monday through Wednesday, but why not put on music? A different atmosphere than breakfast, lights, etc, should be dimmed, warm, music playing, and conducive to people putting down their phones. Perhaps staff could come through and say “hello”, and break the ice so to speak. Laundry: I love that there is free laundry. People don’t know how to do laundry so they ruin the machines. Unbelievable really, that the inconsideration of ignorant people will ruin the wonderful perks that are offered. I can’t tell you how many times I went to the laundry room to find the machines CRAMMED full of laundry. Of course, there was always one or two out of order. Same with the food. People come and stack 2 or 3 plates full of food and hike it back to their tables like it was the last