Arizona Grand Resort

We really enjoyed our stay at this resort. My children and I enjoyed the on-site water park. The rooms were lovely and clean. We plan to make this our go to place to rent. I wish check in was earlier than 6pm but other than that everything was good.

My granddaughter, her friend, and I came to use the Oasis water park. We decided to get a room because it was less expensive than getting day passes at the resort. Out of the resort control, but the outdoor temperature was 107°. Plenty of shade available today with many lounge chairs accessible as the facility just finished with an event and most people were checking out. Our room is quite nice, but did feel warm at 74 so we had to set the thermostat down to 70 and our unit is on the bottom floor. Appreciate the safe. The two queen beds in our suite are very comfortable as is the sleeper sofa. The hotel is very accommodating to guests. They checked us in at noon, the time that guests can start using the water park on check in day (before the actual 4:00 p.m. check in). However, since a room was available we did not have to wait until 4:00 p.m. to access our room. Excellent service by the front desk associate! Also, for those hotel guests using the water park that 12:00 noon access on check-in day is helpful as is the ability to use the water park until 6:00 p.m. on the checkout date (normal check out time is 11:00 a.m.). The only negative was that food at the pool grill for three people was over $100. Portions are quite large and we probably could have done with half the food, but didn't know that at the time we ordered. We had planned to have dinner here, but will not because of the prices. Overall the staff go out of their way for guests' needs and that service can often make up for some of the over the top food pricing. Even with the abundance of positives, our family will likely not stay here in the future.

We booked a last minute staycation before school started. I read all the reviews and thought this would be a GRAND vacation. I was extremely disappointed. The room that slept 6 barely fit 3 comfortably. Our teen that got stuck on the pull out was a trooper but that mattress was TERRIBLE! The suite was very small. Our first day we arrived to an insanely crowded water park. There were no chairs together-anywhere!! We finally found 2 and shared them and after 3 hours we decided to pull the neighboring towels aside. Of course after 3 hours the people came back and wanted their seats back. You shouldn’t be able to place your towels on a chair and abandon them for half a day! Different selfish people also loved to hoard the tubes from the Lazy River. They’d pull them out and place them at their spot and claim they were “theirs.” The wave pool was wall to wall people and just not fun. My kids were thoroughly disappointed in this water park. The lines for the big slides were incredibly long. They wait a full 2 minutes after each person goes down so it takes forever to ride them! Food and drinks were extremely overpriced. The workers worked hard but it was such slow service. I will not return to the place. Clearly they let too many people in with that Resort Pass. It did not meet expectations and don’t fall for the mid July low prices! You’ll definitely pay your fair share in resort fees, food, drinks etc!

Nice wave pool,water slides & lazy river The gift shop in the lobby area has lots of nice items to choose from Kids chicken strips poolside are a nice large portion & pretty tasty Rooms are a bit outdated & the coil hide a bed is rough! Staff is friendly especially Corina out by the pool Connor took us up & back in the van to Rustlers Rooste He was awesome!!!

This place was a disappointment. The worst part was the layout which made the walks to the room with luggage or to the water parks a nightmare. The water park entrance is on the opposite side of the parking lot, there are limited spaces to park and you end up having to walk miles to get in or to your room. Speaking of the water park, there were far too many people in there and it looked dirty so we decided not to go in. The lazy river had so many people in it all the floats were touching and the water was a gross color. The smaller pool by the room wasn’t much better and was definitely dirty also. The rooms were fine and a bit dated but there were no sheets on our bed other than a flat sheet so the mattress kept being exposed and it was dirty. We would not stay again.