SpringHill Suites Phoenix North

Nothing worked, elevator room is down till next year pool is down not using this hotel ever again

Stayed here for a night visiting for a graduation, front desk receptionist (I think she was the manager) was very sweet and accomodating. Our room was ready before the 4pm check in, only odd thing was the pull out couch bed was broken and there was a off putting smell from the cleaning chemicals they use. Other than that great hospitality and food was decent.

This was a great hotel coming from Los Angeles for AEW double or nothing I was spectacle for the price but this is a bang for your buck so clean ans comfy! I would definitely stay here again next time I’m in Glendale/Pheonix area!

bathroom you couldn’t even close the door if you wanted to breathe looked it up and it said most likely mold, called the front desk asking if we could move for kids safety he then proceeded to get an attitude and say there was nothing he could do i asked to make a note of what i was saying if anything happened health wise with my kids he laughed and said “now ms.poole” like i was a child, the front desk just wasn’t very polite went downstairs at morning time after deciding that was to much risk when they didn’t even deny that wasnt a possibility ladies up front were abrasive also my husband was just asking if they were bringing out more waffle mix it was out my 3 kids were starving she looked at him and said patience like he was a two year old when he was literally just asking if that was something that gets refilled because it’s not common the hotels we’ve stayed at so we just needed to know to adjust plans, spoke to the manager on site and she did agree to let us leave early to get outta there and get a new hotel by this point

Room wasn’t cleaned enough when we checked in, didn’t get full cleaning service during our stay.