JW Marriott Phoenix Desert Ridge Resort & Spa

Drop dead stunning restore Best pool and water park in area Food is incredible anywhere but expensive !

Beautiful resort ,beautiful location perfect for couples and families

Beautiful place to relax, recharge, and get spoiled!

We had a wonderful experience at this JW! I was a little concerned because of other reviews I read but we had zero issues that others spoke of. The staff was friendly and helpful! The pools areas were well kept and the servers there seemed nice and helpful. Our room was a nice size and perfect for our stay. My only complaints are that they don’t have microwaves in the room and our patio was definitely not maintained. It was dirty, full of bugs and spider webs and the cushions on the chair were ripped so we did not get to enjoy our patio although we had a beautiful view of the isle of capri. Lastly when I called the hotel to ask about seating by the pool the lady told me the only seating available in the pool areas is by purchase which is not true. I did not think that was cool of her to lie to try to get a sale. It almost diverted us from staying at this hotel but I’m glad it didn’t! Aside from that we truly enjoyed our stay and would definitely come back! The gym was incredible! The resort fee also includes: bike rentals, tennis/pickleball, golf, water park and so forth. Hot tip: if you want to utilize the pool area during peak season make sure to get to the pool relatively early to get a free chair otherwise you may only have the option of purchasing a nicer lounge chair or cabana. I also wanted to give a shoutout to these staff member who are killin’ it! Amy - housekeeping kind and helpful! Aaron - Bellman amazing! Helpful, informative and handled our minor issue immediately. Delaney - at check in was wonderful! Mirah - giving out pool wristbands was kind, nformative and helpful. Kaylee and Kyra - were kind enough to get us a later checkout at 1pm Ben - was super on it at the pool along with all the other servers that I interacted with. Ian - helped with bags upon departure and was so patient and helpful.