Phnom Penh Khan Tuol Kouk Hotels

I had a wonderful stay at this hotel. From the service to the facilities, everything was excellent. The front desk staff were warm, professional, and efficient with check-in. The room was clean and well-maintained, with a very comfortable bed. Every detail showed the hotel’s attention to quality. The breakfast offered a wide variety of delicious options. A special thanks to the staff for their thoughtful service throughout my stay—it truly made me feel at home. I will definitely choose this hotel again next time I visit the city and highly recommend it to other travelers.

Not a great location unless you need to be in the Toul Kork area. Quiet area and nice rootop pool (you have to go all the way down to reception to ask for towels for the pool as there are none up there). Housekeeping only cleaned once in 4 night stay. Had to to go to reception to ask for clean towels and water every day as there is no phone in the room. There is no socket (for hairdryer/ tooth brush) in the bathroom and no mirrors elsewhere. Also no iron and iron boarding - this is strange for a serviced apartment. They went out to buy an iron and ironing board. The iron was not steam iron so takes a long time to use. Although the apartment is clean, I would not recommend this place (especially for a business traveller) and regret having stayed in this serviced apartment.

The room is large, the location is convenient, quiet, sanitary and safe, very good, the front desk staff is also very warm and thoughtful, breakfast is eaten in the coffee shop in the lobby on the first floor, very good, very good.

The location is clearly indicated on the map and you can find it well when using Grab. Clean facilities and friendly staff. The hotel room is a single room.

The room is big enough, the location is good, the sanitary conditions are not bad, it is recommended.

The room was good overall, 45 USD a day, excluding breakfast. The air conditioning was great. But a deposit of 50 USD was required. After checking out, the male waiter asked me to add WeChat, saying that it would be convenient to inform me of any items I had left behind. But during the Chinese New Year, he asked for red envelopes on WeChat and sent me the payment code of ABA Bank. This was something I didn't expect, but I would not give it to him in this way.

Front desk service is excellent, check in process is smooth and they did explain all the detail upon check in. love the self service lounge at lobby 2nd floor. its come with the package if booked in trip.com. the hotel supporting green environment. they will change your bedsheet and towel 3 days once. but its can be request if you wish to change it daily. will defiantly come back again!

Fantastic little apartment, very modern and clean. AC worked well, bed was comfortable. Staff were super friendly and smiley! Awesome rooftop pool and clean, modern little gym with steam rooms. Definitely would stay again!

The hotel room and bathroom are large, with a separate large balcony. It is a Cambodian local design hotel with complete facilities in the room and considerate service from the staff. Especially the next morning, I had to leave before 7 o'clock to catch an early flight. After coordination, the staff made breakfast for me before I left. I was very touched by the service. The only drawback is that the hotel is far from the city center.

This apartment is actually quite good. It has a fairly large floor area for only 200-300 RMB. The decoration style is a bit old-fashioned. You can walk to the fun mall in Toul Kork and a number of restaurants nearby. The reason I gave a low score for the service is that when I arrived at 11pm that night, the hotel door was already closed. No one answered my knocks, so I just stood there stupidly on the main road. Fortunately, the customer service of Black Diamond responded very quickly and started to help me immediately. Finally, after waiting at the door for 20 minutes, someone finally came to open the door and let me in (at the same time, Ctrip customer service was ready to arrange a nearby hotel for me). When I went in, they said that the room I originally booked was no longer available. I almost ran away. In the end, I was upgraded to a two-bedroom family room...