302 Samdech Mongkol Iem St. (228), Khan Doun Penh, Phnom Penh, CambodiaView Hotel Details
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Azumaya Hotel Phnom Penh Guest Reviews
4.2/5
Very Good
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(50)
Positive reviews(23)
Reviews with photos/video(13)
Awesome stay(7)
Delicious breakfast(7)
Negative reviews(2)
DES1975
Executive
Stayed in Nov 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Excellent stay
Friendly, helpful service
Clean room
Exceptional Japanese breakfast
Older property but well maintained
Would return happily
Guest User
Deluxe Inside Window
Stayed in Nov 2024
Business travelers
2 review
1.0/5
Posted on Jan 1, 2025
The most uncomfortable bed. It was hard like sleeping on the floor. Bed linen was rough and uncomfortable. Request for even 1 hour late check out costs 50% of thr room rates which is totally ridiculous.
Guest User
Deluxe Room
Stayed in Feb 2024
Business travelers
25 review
4.5/5
Great
Posted on Mar 22, 2024
I’m actually a repeat gest of this hotel, probably 4-5 times in my stay in Phnom Penh. I can say this hotel is worth visiting for a person who would like to try and get experience in Japanese culture like room equipment, amenities, and facilities, the big point is Japanese breakfast! It’s surprisingly nice and authentic taste.
Response from Property: Dear Value Guest, Thank you so much for choosing our Azumaya Hotel Phnom Penh. We hope that the staying experience at Azumaya was relaxing. We appreciate your kind review.We hope to have a chance serve you again in the next future. Sincerely, Theary (Ms.)
Guest User
Deluxe Room
Stayed in Jan 2025
Solo travelers
2 review
4.5/5
Great
Posted on Feb 23, 2025
I stayed for two nights.
The hotel felt old, but the service was good.
The drinks in the fridge were free.
The laundry washer and dryer were free to use 24 hours a day. (Detergent was also provided.)
Unfortunately, I wanted to try the large public bath, but didn't.
It seemed to be mainly for male guests. Women were only allowed for two hours from 11pm.
I wish they would have thought a little more about allocating the time.
Instead, I got a massage at short notice.
It was just for my feet, but it felt great and was wonderful. Thank you very much.
The hotel was better than I expected.
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Guest User
Deluxe Room
Stayed in Jan 2025
Business travelers
5 review
4.0/5
Very Good
Posted on Feb 9, 2025
There is an open-air bath♨️ and the Japanese breakfast is satisfying
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Anonymous User
Deluxe Room
Stayed in Nov 2024
Business travelers
52 review
4.1/5
Very Good
Posted on Dec 21, 2024
The service is excellent and responsive. The front desk can speak Japanese. The Japanese breakfast tastes good. There are also some authentic Japanese restaurants near the hotel. The hot spring bath and massage are also great for relaxation.
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Guest User
Deluxe Room
Stayed in Jan 2025
Travel with friends
2 review
4.5/5
Great
Posted on Feb 11, 2025
It is a very comfortable place for Japanese people to stay.
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Hideto
Deluxe Room
Stayed in Nov 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Dec 17, 2024
There is a Japanese restaurant nearby, which is good.
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Anonymous User
Deluxe Room
Stayed in Aug 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 1, 2024
I live in Singapore. I was looking for a hotel with a bathtub because I live in a room with only a shower, and I found a hotel with an open-air bath. The hotel's open-air bath was really nice, and I had the best experience while in Phnom Penh. The only disappointment was that the women-only time was late at night. When I asked the front desk, they told me that the ratio of customers was almost all male, so it was only for men. I protested about that, but in the end the open-air bath was so good that it was fine. There were also many types of breakfast to choose from, and they were all elaborate, so I had a hard time deciding. I chose Japanese food, and the salted mackerel was better than the one I had in Japan. I was also surprised that I could watch Japanese channels on TV. I was able to watch it in real time, so I stayed up late watching it. I was so relaxed that I forgot I was in Phnom Penh.
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Guest User
Deluxe Room
Stayed in Jul 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Nov 1, 2024
A very Japanese-style hotel, clean, attentive service, and very cost-effective. The breakfast set menu has many varieties and good quality. The location of the hotel is very good. It is not far from the palace and other attractions.
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yueyue723
Deluxe Inside Window
Stayed in Mar 2024
Solo travelers
272 review
0.5/5
Posted on Apr 13, 2024
The lymphatic meat used for breakfast. The service attitude of the girl at the front desk was very unfriendly. The breakfast was unhygienic. You had to order the food. There were not many choices for the self-service drinks and fruits, especially the fruits.
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@School
Deluxe Room
Stayed in Oct 2024
Business travelers
52 review
3.2/5
Posted on Nov 25, 2024
Convenient transportation, delicious Japanese breakfast
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Guest User
Deluxe Inside Window
Stayed in Mar 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on May 3, 2024
It had been a while since I last traveled abroad, but the staff spoke Japanese, so I contacted the front desk and they quickly responded to anything I needed, such as arranging an early morning airport transfer.
It was also nice that it had an open-air bath.
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Response from Property: Thank you very much for your continued patronage. Thank you very much for using our hotel. We are glad that you were satisfied with your stay. We look forward to seeing you again. Azumaya Phnom Penh Theary (Ms.)
Guest User
Deluxe Front
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The room was clean, will book again
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Yuren
Deluxe Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 7, 2023
They serve customers politely in Japanese. Guests can enjoy Japanese cuisine for breakfast. Although the variety of fruits is a little small, they also have natto, which gives you a taste of Japanese morning food.