Please compare the room shown in the photos with the actual room we received. I’m leaving this honest review to warn future guests.
We arrived at the hotel around 3 AM after traveling for nearly 6 hours by car with our infant baby, so we were already extremely tired. On top of that, there was no elevator, and we had to walk all the way up to the 5th floor carrying our luggage and baby.
When we arrived, we tried to explain the booking issue to the staff, but unfortunately they could not understand English properly, so communication was very difficult. Because it was already very late at night, we had no choice but to stay and wait until morning before changing rooms.
Our experience was extremely disappointing. The room was dirty, had a very bad smell, and even the bedsheets were not clean. The air conditioner was leaking water badly, and the floor became wet and flooded inside the room. Because of the poor hygiene and environment, my infant baby developed many rashes and became sick during our stay.
We originally booked 2 rooms for 2 nights, but the conditions were so unacceptable that we had no choice but to leave early and move to another hotel, even though we lost money because of it.
In total, we lost around $60–70, but at least we learned an important lesson. I would not recommend this hotel to anyone expecting cleanliness, comfort, or proper service. 👎🏻👎🏻👎🏻
