142A12 Street172, Khan Doun Penh, Phnom Penh, CambodiaView Hotel Details
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Sun Chakra Boutique Hotel Guest Reviews
4/5
Very Good
44 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.7
Service4.1
Cleanliness4.0
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All reviews(44)
Positive reviews(35)
Reviews with photos/video(11)
Great location(13)
Convenient location(8)
Awesome stay(7)
Great service(7)
Clean and tidy(6)
Negative reviews(4)
KitKatKate
Superior Double Room With Window
Stayed in Dec 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Jan 20, 2025
The staff greeted me with a big smile and carried my bags up the steep stairs.
The room was bright, clean and had a shared balcony to watch over the busy streets.
Good location and lots of tuktuks to get around. Would be happy to stay here again.
Justin Barkon
Superior Double Room With Window
Stayed in Dec 2024
Solo travelers
24 review
2.5/5
Posted on Jan 14, 2025
Worst hotel I ever stayed in and I didn’t get the room I booked because according to the receptionist they were fully booked, promised to change my room the next day but didn’t! The hotel is dirty with bad smell in the room 😡 ! The room was not clean and I have to wait half an hour for them to clean and I stay 3 nights and the cleaner didn’t even until I checked out 😡
6/7
Response from Property: We sincerely apologize for the experience you had during your stay. This is not the level of service we strive to provide, and we're truly sorry for any inconvenience caused by the room change, cleanliness issues, and the unpleasant odor. We understand your frustration and will be addressing these concerns with our team to ensure this doesn't happen again. Your feedback is important to us, and we are committed to improving our service. Thank you for sharing your thoughts, and we hope to have the opportunity to make things right in the future.
ceo_b
Deluxe Family Room With Balcony
Stayed in Dec 2024
Family
17 review
4.5/5
Great
Posted on Jan 4, 2025
The room is very spacious. The place is close to almost anything you want to go in downtown Phnom Penh. However, the room smells weird maybe because of the drainage. The WiFi is quite hard to connect with. Nevertheless, the staff is very friendly and allowed us to check out late (1:00 PM)
Response from Property: Thank you for sharing your feedback! We're glad you appreciated the spacious room and our central location in downtown Phnom Penh. We apologize for the issues with the room's smell and Wi-Fi connection, and we will certainly look into these to improve the experience for our future guests. We're happy to hear that our staff made your stay more enjoyable with the late check-out. We hope to welcome you back soon!
Travis•An
Superior Double Room With Window
Stayed in Sep 2024
Solo travelers
54 review
4.0/5
Very Good
Posted on Oct 26, 2024
Stay for several nights, and the surrounding facilities are very convenient. The only drawback is that the room network is poor and the noise is high. Everything else is great! Security is also in place, and the entrance and exit need the front desk attendant to open the door. It was a great stay.
Response from Property: Thank you for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay and found our facilities convenient. We appreciate your feedback about the room network and noise levels; we’re always looking for ways to improve and will certainly take your comments into consideration.It's great to know you felt secure during your stay—your safety is our top priority. We hope to welcome you back in the future for an even better experience!Best!
TravelwithFrog
Superior Double Room With Window
Stayed in Jul 2024
Solo travelers
38 review
4.0/5
Very Good
Posted on Aug 22, 2024
Good room. Clean. Good location. Reception is good help full. Had hot water to make tea and coffee all night.
Response from Property: Thank you for your review! We’re pleased to hear you enjoyed your room and found it clean and well-located. It’s great to know that our reception staff were helpful and that you appreciated having hot water available for tea and coffee around the clock.Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon!Best regards,The Management
Mr. GBarhoumeh
Superior Double Room With Window
Stayed in Dec 2024
Solo travelers
1 review
3.0/5
Posted on Jan 31, 2025
It’s very good location but rooms sticks from the sewer a lot! The bathroom smell very bad. My room did not have a good WiFi connection. I tasked the front desk for the WiFi issue and if they can provide a smaller pillow but I did not have any action. Never again
Dominika28
Deluxe Family Room-No Window
Stayed in Dec 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Nice hotel in a great location. The staff was friendly. The stairs were a bit steep and you can hear the sound from the street in the room, but other than that everything was good.
philip
Deluxe Family Room With Balcony
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 7, 2025
I really enjoyed staying here but if you have mobility issues. The stairs are rather steep.. Thank you.
Response from Property: Thank you for your kind review! We're thrilled to hear you enjoyed your stay. We appreciate your feedback regarding the stairs and understand that they might be challenging for guests with mobility issues. We will certainly keep this in mind as we continue to improve the guest experience. We hope to have the pleasure of hosting you again in the future!
Guest User
Superior Double Room With Window
Stayed in Nov 2024
Travel with friends
6 review
3.0/5
Posted on Jan 20, 2025
Very basic facilities & an old run down building with few rooms in a favorable location. Power outages on a regular basis & little customer service. Not as good.
Guest User
Deluxe Family Room With Balcony
Stayed in Jul 2024
Couples
6 review
4.2/5
Very Good
Posted on Oct 6, 2024
Great deal for budget travelers. Location close to restaurants and bars, very friendly staff, rooms are small but clean and there is outside sitting space on each floor
Response from Property: Thank you for your wonderful review! We're glad you enjoyed our location and friendly staff. We appreciate your feedback on the rooms and outdoor space. We hope to see you again soon!Best,
cobrabart
Superior Double Room With Window
Stayed in Jun 2024
Couples
34 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The hotel was decent—nothing too fancy, but it met my needs. The room was clean, the staff was friendly, and the Wi-Fi worked well. Overall, a good stay.
Response from Property: Thank you for your feedback. I'm glad to hear that the room was clean, the staff was friendly, and the Wi-Fi worked well.We appreciate your comments and hope to welcome you back soon!Best regards,The Management
azmisme
Deluxe Family Room With Balcony
Stayed in Nov 2023
Business travelers
96 review
5.0/5
Outstanding
Posted on Dec 15, 2023
Very near to everywhere. The balcony is a great attraction.
Response from Property: We're thrilled to hear that you found our hotel conveniently located and enjoyed the balcony! Being close to everything definitely enhances the overall experience. Thank you for sharing your positive feedback, and we hope to welcome you back soon!
Zyren Mark
Superior Double Room With Window
Stayed in Jun 2024
Solo travelers
1 review
4.5/5
Great
Posted on Sep 19, 2024
The room is big and clean. Good location near riverside and bars
Response from Property: Thank you so much for your kind review! We’re thrilled to hear you enjoyed the spacious, clean room and our convenient location near the riverside and bars. We hope to welcome you back for another great stay soon!
KYAW SAN
Deluxe Family Room-No Window
Stayed in Nov 2024
Family
84 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Good Location and Nice Hotel
MUHAMMAD
Superior Double Room With Window
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
I am satisfied with Trip.com
Response from Property: Thank you for your kind review! We're thrilled to hear you enjoyed your stay.