Guest User
October 25, 2024
Unfortunately, I've made the decision to come back here after having a good experience over 10 years ago, but wouldn't recommend to anyone anymore. TLDR: take one of the other nice looking establishments in and around town to have an amazing experience in Khao Sok. Don't go here. We continuously had an off feeling at reception and the restaurant, and besides the weird vibes, staff was generally dismissive and hesitant to help. While spending time waiting in the lobby, we saw this happen to many customers. It started even before arriving as we decided to fill our itinerary ourselves with some of the offered tours we thought looked nice. The staff was unhappy about this and just wanted us to take the 3D2N package instead. Guess it would have been easier on them to pile everyone up than doing anything specific for their guests. We declined as we had other wishes that couldn't fit with the package and went for the more expensive option of 'picking and choosing'. We thought the weird vibe from the communication must have been an anomaly, but after arriving things got worse. We couldn't book activities upfront, and were told to go to the desk once we arrived to book. However we were turned away when we wanted to book an activity (tubing), which was advertised to be possible to book on the spot and depart latest at 16:30. When we inquired about this shortly after 15:00 they got uncomfortable. They weirdly looked at each other until one of the staff came up and tried to make us go tomorrow. We said we had other plans tomorrow, and she dismissed us. We're not sure what made them act this way, and saw many many groups (also from other operators)pass by our cabin on their tubes in the river having fun until about 18:00. So our purpose of staying here that day got nullified, and we sat in our room instead and spent time chasing away the cockroaches that collected themselves in our luggage and in/between the furniture and beds (they're everywhere). We had a plastic tub of 'filtered' water they provide in our room that made both me and my sister almost spew when tasting our first sip. It was SO foul I could not swallow it. I've had old water and bad drinks but this was beyond acceptable. It smelled/reeked like swamp mixed with gasoline, and tasted not very different. We asked about it and staff was unhappy to send someone to replace it. They again acted dismissive, tired, and super unfriendly. The replacement tub was not much better, and we decided to stop drinking the nasty filtered water after also seeing other reviews of people getting sick from it. We're not able/allowed to get any type of different water in the establishment, not even in the restaurant. So we had to go up and down to town (25 minute walk through the bush) to get safe drinking water. I am all for saving the planet, but denying people healthy and safe drinking water is hazardous and rediculous. Then at night we were violently woken up at 03:45 by super scary sounds of pounding