monfonz
September 27, 2024
Probably the best hotel I’ve ever been to! Definitely a 5 star hotel, the hotel is amazing, the rooms are spacious and perfect for families with the kids room separate. The food is absolutely amazing, such great variety and delicious, especially the pizza! The sweet room is such a great idea and has the wow factor. Falkyland is incredible, it’s so great for children under 10, the soft play and the day time kids club was perfect. The only downside was there’s no entertainment for adults in the evening, but I believe they just stopped doing it at the beginning of September. The games room with bowling was great, such a brilliant idea, although it only opens at 4pm. You can’t fault this hotel really, if you want great service and lovely facilities then this is the best place to go. Only problems we had were with the housekeeping, they kept taking our pool towed and bath towels and not replacing them and didn’t give us water each day, I had to go to reception 3 times because of this, but the way reception dealt with it was perfect. Special shout out to verona on reception who went above and beyond and really listened and helped. Will be coming back here for sure!