Petra Boutique Hotel

The hotel excels in cleanliness, comfort, and modern amenities. Its prime location near Petra is ideal for exploring. Guests appreciate the friendly staff and delicious breakfast. However, some rooms offer limited views.

Great and clean and close. 3 min walking from petra. Reception was super helpful and friendly. I accidently said my checkin was in at 6pm instead of earlier in the morning, emailed them, and they responded and let me know all is well and had our room ready when we got there.

What we liked: - The location was good, only a 5-10 minute walk from the Petra visitor centre and main entrance. - The rooms were clean, and the cleaner was very kind. - They provided free soft drinks and water in the rooms. - Most of the receptionists were helpful and all were friendly. - The chef who made breakfast in the restaurant was really kind and friendly. What could be improved: - The reception played music at night time, which we could hear from our room. We had to call down both nights to ask them to turn it down. - There was a power cut one night. Each time the power came back on, all the lights in the room turned on, waking us up. We had to get up and turn all the lights off, only for them to come on again after the next power cut. I provided feedback to the receptionist, explaining that it’s really an issue if their electrical setup wakes up their guests. He mansplained, assuming I didn’t understand what an electricity cut was! - Some of the receptionists didn’t speak English well, and we couldn’t understand each other. - We were only provided with one face wash cloth in a double room. We asked the cleaner for more, but only received one other. We asked the reception, and didn’t receive any. The receptionist said he didn’t know which room we were in so hadn’t given them to us. It seems they need to improve their internal communication. - Quite common in Jordan, but the shisha smoking in the hotel restaurant travelled into the main eating area.