Guest User
January 12, 2024
The hair dryer in my hotel room was dirty and I requested a replacement. A male housekeeper came to my room and saw me and said thank you in Chinese, even though I'm Japanese! When I said that, he made a discriminatory gesture of pulling my eyes out with his fingers! When I complained to the hotel manager, he responded angrily, saying, ``He just said YES, so you misunderstood!'' without admitting fault. This is the first time I have seen such a response at a luxury hotel! I'm really angry!
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