Inn at Bay Harbor, Autograph Collection

We upgraded from a quarry view to a lake view, best thing we ever did. The view was fantastic and the sound of the water was so relaxing. Staff was helpful and informative. The breakfast buffet, included with the room, was the best we have had in a long time. Our only complaint would be that our room was not made up, for our second night, until after 4 PM. But it only a minor complaint. We had the best time celebrating a birthday and wedding anniversary.

Overall, this is a solid option if you’re looking for a resort feel in northern Michigan. That being said, I would not pay peak prices to stay here. The rooms are on the verge of being outdated, the pool facility is not equipped to handle the inundation of families on the weekends, and the food is exorbitantly overpriced. For example, while breakfast was “included” in our rate, it would have cost $35/person. Vintage Chophouse (onsite restaurant) was decent, I think the service was great. Would recommend Nomad in Bay Harbor proper, though, for better food options. On service, I think the front desk and restaurant staff were lovely, but for $1K+ per night, you should have some form of poolside service. Now for positives, I really loved the daybeds on the beach + the grounds are well maintained. As with most beaches in this part of the state, it’s pretty rocky, but a beautiful view nonetheless.

We had a fabulous time. Love this olace!!

Stunning location and landscaping! It feels like you are staying in a botanical garden. The staff was so kind and welcoming and always with a smile on their face. What a breakfast buffet! The best ever!! Our room was large and clean with a partial water view and a balcony to enjoy the view. This hotel is a little slice of heaven!!

Beautiful hotel, staff was very nice, gorgeous views. Bugs were inescapable (due to being on water not due to cleanliness of hotel) making balcony unusable and spending time outside unenjoyable. Hotel very clean but pesky bugs throughout.

Beautiful property, friendly, welcoming staff. We will return if we can. Enjoyed our stay in this lovely area.

Let me preface this by saying I have stayed at hundreds of resorts. We are a couple that came for rest and relaxation. If you are a couple this is not the hotel for you. The pool was bombarded with kids playing football in the pool and their pool appears much larger in their pictures. It was intrusive to the point where it was not useable for fear of being big by the balls. There were employees passing by the pool and not one person said a thing. It was a complete free for all and at times did not seem safe. When we checked in we have a certain status with Marriott. But they advised us they no longer give plastic bottle water due to the environment but they had plastic cups everywhere. In the door to the room it states not responsible for stolen items yet there is no safe in the room and I have news for the hotel they are responsible for their employees. On the first day we asked for our room to be cleaned and nobody came. At checkin our room was not ready at 4 and the front desk quickly pointed out that’s when their check in begins. There was limited courteous and at other resorts when this has happened they have offered something for the inconvenience even a free soda would have been nice. I also didn’t appreciate being called honey when I was upset at checkin by a very young clerk. Ma’am would have been respectful. Honey was very condescending. On the positive, the room was adequate but walls are very thin so don’t get a connecting room. The lake was lovely and by default at the pool we spent time at the small beach area.

We rented the East lodge, 6 bedrooms and 5 bathrooms. 6 couples The cottage was nice and clean. The view from the back porch was amazing and a great way to start each morning. Our breakfast was included and was also amazing and delicious. They had kayaks and some small sail boats if you knew how to sail. They had corn hole, fishing poles, basketball and pickleball. Downtown was a nice walk if you’re fit and able. There is no beach, where you could walk along so that was a little disappointing. We had our own dock to fish off and enjoyed that. If you like to relax and not have many things to do this is a great area to visit, but if you like to keep busy with lots to do there really is not much to do other than ride into town. In town we did a couple boat cruises, some of our group did the whale watch. They had some good restaurants in town to enjoy some great seafood. We enjoyed our time here but this is a place to visit once and maybe a long weekend, but for me a week would be too long.

Without a doubt, this is one of the best Marriott properties I have visited. It is a beautiful property surrounded by such natural beauty, and my friends and I enjoyed every minute. Each staff member we encountered was gracious and accommodating, and we even received a personal thank you note from Theresa and Alexandra for staying at the Inn. We booked a two-room suite which included three beds, two full baths, a fireplace, full kitchen, and best, of all, a lake view. The beds were extremely comfortable, the rooms were very clean and the nights were quiet. We enjoyed a delicious breakfast buffet each morning. It is a large property but felt quaint and inviting. We did not have an opportunity to enjoy the spa or restaurant, but they both looked amazing. I cannot recommend the Inn enough.