Petersfield

Perfectly good hotel and met our needs because of its location. Rooms are basic but clean, lovely comfortable bed and lots of parking. The big downside is the breakfast. Sad looking continental and horrible cooked. Save the £10.99 and go to the McDonald’s across the road.

A lovely hotel in a great location. All the staff at the hotel worked extremely hard whilst we stayed for two nights to deliver a fantastic service and experience. We will definitely be going back soon.

It was exactly as expected from a Premier Inn, clean, comfortable with ample parking. You just had to register your car reg at reception which was well signed. Just off the A3 making it convenient and easy to find. The beds are terrifically comfortable which is the big selling point for me. The receptionist was warm and very welcoming.

I stayed here at Easter and didn't appreciate that the arrangement for parking had changed since my previous visit a few weeks earlier. I did not register my car for the overnight stay and received notice of a parking ticket fine a few days later. Contacting Petersfield Premier Inn I received a hostile response from the person answering the phone who eventually hung up on me. Contacting customer relations of Premier Inn a few days later they simply transferred me through to the Petersfield Hotel I was given an email address of Horizon parking to submit an appeal and when I asked for the name of the person answering the phone, she hung up on me. She also gave me an incorrect email address at Horizon, who then gave me the correct address. My appeal was rejected. Customer Relation at Premier Inn simply wash their hands of this even though it was clear that there was no parking charge for those staying at the hotel.

Very clean hotel, friendly staff. The manager Jay was very efficient in checking us in, genuinely interested in us as his customers and very informative about the area. The rooms were very clean and tidy a very comfortable bed made the stay excellent